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The Villas at Novotel Lombok

4.0 star property
Family-friendly fun on the beach, with outdoor pool

Photo gallery for The Villas at Novotel Lombok

Garden Pool Sasak Villa | View from room
Outdoor pool
On the beach, white sand, free beach cabanas, sun-loungers
Reception
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Spa
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Private Sasak Villa

Private Sasak Villa | Terrace/patio

Private Sasak Villa

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Ceiling fan
Private bathroom
Hairdryer
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Pool Sasak Villa

Garden Pool Sasak Villa | Property grounds

Garden Pool Sasak Villa

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Ceiling fan
Private bathroom
Hairdryer
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Private Pool Villa

Private Pool Villa | View from room

Private Pool Villa

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Ceiling fan
Private bathroom
  • 56.9 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Mandalika Resort, Pantai Putri Nyale, Pujut Lombok Tengah, Kuta, 83001

What's nearby

  • Serenting and Torok Bare Beach - 15 min walk - 1.3 km
  • Pantai Seger - 1 min drive - 0.7 km
  • Kuta Beach - 2 min drive - 1.4 km
  • Mandalika International Street Circuit - 7 min drive - 4.3 km
  • Tanjung Aan Beach - 18 min drive - 9.3 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 27 min drive

Restaurants

  • ‪Terra - ‬4 min drive
  • ‪Mia Mias Kitchen - ‬4 min drive
  • ‪El Bazar - ‬4 min drive
  • ‪Kemangi Bar & Kitchen - ‬3 min drive
  • ‪surfers bar Kuta Lombok - ‬4 min drive

About this property

The Villas at Novotel Lombok

Upscale family-friendly hotel
At The Villas at Novotel Lombok, you can look forward to a beach bar, a terrace and a garden. With a white sand beach, beachfront dining and free beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a body treatment, a body scrub and a facial at In Balance Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include boat tours, beach volleyball and horse riding. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • Massage treatment rooms, tour/ticket information and coffee/tea in reception
Room features
All guest rooms at The Villas at Novotel Lombok offer comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Plasma TVs with premium channels and DVD players
  • Patios, fridges and ceiling fans

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Breeze Bar
  • FUN@COOL
  • Spice Market
  • Wave Bistro

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Kayaking
  • Library
  • Outdoor pool
  • Scooter/moped rentals
  • Scuba diving
  • Snorkelling
  • Water sports equipment
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • DVD player
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1400000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 700000 (from 5 to 15 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 160000 per vehicle (one way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Villas Novotel Lombok Villa
Novotel Lombok Resort Villas Kuta
Villas Novotel Lombok Hotel Kuta
Novotel Lombok Villas Kuta
Novotel Lombok Villas
The Villas at Novotel Lombok
The At Novotel Lombok Kuta
The Villas at Novotel Lombok Kuta
The Villas at Novotel Lombok Hotel
The Villas at Novotel Lombok Hotel Kuta

Frequently asked questions

Does The Villas at Novotel Lombok have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Villas at Novotel Lombok pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Villas at Novotel Lombok?

Self-parking is free at this property.

What time is check-in at The Villas at Novotel Lombok?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Villas at Novotel Lombok?

Checkout is at noon.

Does The Villas at Novotel Lombok provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 160000 per vehicle applies.

Where is The Villas at Novotel Lombok located?

Nestled on the beach, this Kuta hotel is within a 15-minute walk of Serenting and Torok Bare Beach and Seger Beach. Kuta Beach and Pantai Seger are also within 1 mile (2 km).

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The Villas at Novotel Lombok Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous revenions avant d’arriver au Novotel d’un séjour que nous avons considéré comme excellent donc difficile de comparer cependant : Nous avions loue 2 garden pool villa (une pour nous et une autre pour les enfants) qui étaient vraiment très bien et très agréables.Hôtel a proximité de Kuta. Parfais pour aller s’y promener ou y dîner... Ne sommes que très peu restés à l’hotel Donc peu d’avis sur les infrastructures. En ce qui concerne les excursions très chères par rapport à ce qui se pratique sur KUTA à prestations équivalentes. Petit désagrément au Check out ou trois membres de l’hotel Nous ont quasiment couru après jusqu’au taxi car avions omis de régler la ne bouteille d’eau prise dans la chambre des filles. Comportement que nous n’avons pas trouvé très approprié 🙂. Sinon globalement bon établissement.
Stayed 3 nights in Aug 2019

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aufenthalt Juni 2019

Eine sehr schöne, gepflegte Anlage. Alleine das Frühstück ist speziell für europäische Gäste ausbaufähig. Leider zu dieser Zeit viel Wind und deshalb Wassertemperaturen im Meer und Pool eher frisch.
Stayed 5 nights in Jun 2019

10/10 Excellent

Christina, Idaho, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the forth time I have stayed there, third time with family. I notice great improvements in the overall since my last visit two years ago. Everything seems to be getting more attention; the restaurant (eliminating the dinner buffet, going ala carte), the beach (much cleaner and well maintained), the rooms (clean, comfortable) and great improvement to the Kids Kamp! My girls (5 & 8) preferred to spend time at the Kids Kamp rather than family. Everyone loved our stay.
Stayed 4 nights in Mar 2019

10/10 Excellent

Ben, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay

Our stay at Novotel Lombok could not have been any more pleasing. Jan the General Manager is very hands on, and ensured our stay was as enjoyable as could be! Thank you Novotel Lombok.
Stayed 7 nights in Aug 2018

10/10 Excellent

Ryo, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かなところです

なにもないといえばなにもないですが、 それを求めるならここがいいと思います。 プライベートビーチは想像していたより汚かったです。 周辺で道路工事をしていたのでその影響かと思います。 少し離れたらきれいです。
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

kula, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Overall everything was good, they have private beach, free activities, the breakfast was great. We have booked the private pool villa for our honey moon, the only bad thing was the canel smell bad abit when we turn on the water for shower.
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 days Lombok trip staying in the same hotel

Hotel itself is very nice. The beach is okay but sand very coarse and not for swimming. Food of hotel is very good amongst the entire Lombok. It is far away from anywhere. The closest area Kuta is not worth visiting even for food. The access to the hotel is under construction which is expected to take long. Anyways highly recommend for relaxing trip with family.
Stayed 4 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Staff & service
This review was submitted before 2018 and has not been verified.

6/10 Okay

JUNEKYUNG

Liked: Staff & service, room comfort
Wouldn't say it is a "luxury" resort but fine for those who are looking for quite resting time. Important fact is that the resort is far from the down town area and the site itself is quite secluded, so you can't get around the neighborhood or go to any restaurants out of the site. Rooms are a little grubby but okay for the winter price and price private pool was quite nice but I wouldn't recommend the private sasak villa without a pool. It shallow and is hard to walk in because of some sharp sandy things. There were hardly any one swimming the beach so it is mainly for the view and tanning, resting. Food at the hotel restaurant was so-so but the breakfast buffet menu doesn't change a lot so got a bit tired of it after 3 days. Overall, good for the low season price of you plan just to stay at the resort.
This review was submitted before 2018 and has not been verified.

8/10 Good

Johan

Liked: Room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel with exclusive beach

Nice beach, exclusive beach area for hotel guest. Good facilities excellent for family with children.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

TIMOTHY, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pick the villa over the regular rooms

Very nice hotel - 4 stars indeed. Choose the villas over the regular rooms for sure. The area is quiet to begin with and the hotel is nestled in an even quieter area of Kuta. Getting around without transportation will be difficult.
This review was submitted before 2018 and has not been verified.

6/10 Okay

RachelEH, London

Disliked: Cleanliness, staff & service

Okay hotel... But don't forget your ear plugs!

This hotel is fine for any surf fanatics wanting to experience the south with an all-inclusive approach. But it lacks character, has a Butlins feel to it, and there are far, far better hotels in the north of the island for the same price. The rooms, though large, lack privacy. The local mosque is very noisy - expect to be woken at 11.30pm ish and 4.30am. The breakfast is lack-lustre, and they are forever running out of food. Sadly this is currently the best hotel in the area, as it is mainly s travellers destination, but not up to standard 4 star hotels. It's fine if you're coming for the surf and not too fussed about your digs but if you want a great hotel, don't come here. We're now in an incredible hotel in the north and wish we'd come here sooner.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

HISASHI, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高でした

ホテルのスタッフは、明るくとでも良かった。 無料のオイルマッサージや、無料のヘッドスパも素晴らしかった。 無料のアクティビティも多い。 ホテルに着いたら直ぐに、マッサージやアクティビティの予約を！ それから、空港までの送迎も無料。 到着時は、着いたと電話すると迎えに来てくれます。 帰るときは、フロントでチェックアウトの時で大丈夫。
This review was submitted before 2018 and has not been verified.

8/10 Good

Benny, Jakarta indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel over sold the Garden Pool Villa and give us garden villa instead on the first day. They did compensate us by upgrading the second night to Private pool villa. It was great to get our room upgraded but it is inconvenient to move rooms after one night. Hotels.com should make sure our reservation is met by the hotel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

LA, Chicago

Disliked: Room comfort

villas a bit run down, musty smell. AC not great

they tried to correct AC - but only temporary. far from many things beach uses what seems to be artificial sand - not nice for walking on service on beach very good lovely huts to sit on beach in pool nothing great complimentary massage - very nice complimentary cream bath (head massage and wash and condition) - very nice
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Ok Hotel, Service needs improvement

Hotel was ok although getting a little run down (not dirty just old). Most staff was very friendly but the food service was hit and miss. They messed up our orders twice and every night pushed the buffet and would be reluctant to let us order from the A La Carte menu. However the food from the menu was generally good and cocktails were great. The buffet was expensive and not as good. The hotel needs more competition so it will raise it's game.