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Au Coeur du Village

5.0 star property
Luxurious slopeside hotel with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Au Coeur du Village

Chalet
Indoor pool
Front of property
Chalet | Living area
Reception

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Smart TV
Pillow menu
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Suite Privilege

Suite

Suite Privilege

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Smart TV
Pillow menu
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Privilege Double Room

Privilege Double Room

Privilege Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Smart TV
Pillow menu
Premium bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet

Chalet

Chalet

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • Mountain view
  • Sleeps 8
  • 3 King Beds and 2 Single Bunk Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Smart TV
Pillow menu
Premium bedding
Pillow-top bed
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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9.6 out of 10, Exceptional, (162)
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includes taxes & fees
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About the area

Map
26 Montee du Chateau, La Clusaz, Haute-Savoie, 74220

What's nearby

  • La Clusaz Ski Resort - 1 min walk
  • La Patinoire Ski Lift - 2 min walk
  • Beauregard Ski Lift - 2 min walk
  • Espace Nordique des Confins - 8 min drive
  • Col des Aravis - 8 min drive

Getting around

  • Pringy Station - 31 min drive
  • Geneva International Airport (GVA) - 62 min drive

Restaurants

  • ‪L'Outa - ‬10 min walk
  • ‪La Ferme - ‬6 min walk
  • ‪Le Bachal - ‬10 min walk
  • ‪Chez Papaz - ‬1 min walk
  • ‪Pub le Salto - ‬7 min walk

About this property

Au Coeur du Village

Luxury boutique hotel in the mountains
Consider a stay at Au Coeur du Village and take advantage of an arcade/games room, dry cleaning/laundry services and a fireplace in reception. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and downhill skiing. Indulge in a body scrub, a body treatment and a body wrap at Cristal SPA, the on-site spa. Make sure that you enjoy breakfast and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a health club.
You'll also find perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
  • Babysitting (surcharge), multilingual staff and concierge services
  • A front desk safe, meeting rooms and a 24-hour front desk
Room features
All 54 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and dressing gowns.
Other amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Children's dressing gowns and hairdryers
  • Wardrobes/cupboards, children's slippers and heating

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 7 km
  • Area shuttle
  • Free ski shuttle
  • Secured, covered valet parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Cinq
  • Le Coeur

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 140.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 140.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 8 AM to 10 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Coeur Village
Au Coeur Village Hotel
Au Coeur Village Hotel La Clusaz
Au Coeur Village La Clusaz
Au Coeur du Village Hotel
Au Coeur du Village La Clusaz
Au Coeur du Village Hotel La Clusaz

Frequently asked questions

Does Au Coeur du Village have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM to 10 PM.

Is Au Coeur du Village pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Au Coeur du Village?

Valet parking is available for EUR 20 per night.

What time is check-in at Au Coeur du Village?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Au Coeur du Village?

Checkout is at noon.

Where is Au Coeur du Village located?

Located in the mountains, this La Clusaz hotel offers ski-in/ski-out access within 1 mile (2 km) of La Clusaz Ski Resort, La Patinoire Ski Lift and Beauregard Ski Lift. Cret du Merle Ski Lift and Le Champ Bleu Ski Lift are also within 10 minutes.

Au Coeur du Village Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 64 out of 76 reviews" "
Rating 8 - Good. 10 out of 76 reviews" "
Rating 6 - Okay. 2 out of 76 reviews" "
Rating 4 - Poor. 0 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

saar

Stayed 7 nights in Jul 2024

10/10 Excellent

Fiona

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet mountain hotel with excellent service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, attentive staff, facilities wonderful - pool slightly chilly in our opinion but children enjoyed it.
Stayed 7 nights in Mar 2024

10/10 Excellent

Eleni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Excellent! Fantastic location and amenities. Eco friendly with excellent services and staff. Enjoyed our stay and will be coming back!
Stayed 3 nights in Feb 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with the best breakfast buffet!! Hotel opened up for the season on the day of our arrival and we had a great stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel organised our lift passes and ski hire before we got there. They also booked restaurants for us which was really helpful. They allowed us to have a late check out. Everyone was very friendly and we had a lovely stay.
Stayed 3 nights in Feb 2023

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Super convenient.
Stayed 3 nights in Jan 2023

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sloppy service apart from reception which was excellent
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Alon, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Large , well equipped , clean, clearly on the ski area, great staff. Nothing is missing
Stayed 1 night in Dec 2019

10/10 Excellent

Laura, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel in central location
Lovely 5 day stay. If not eating in the hotel be sure to book a restaurant in town over the weekend as it gets very booked up.
Stayed 5 nights in Jan 2018

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and friendly staff
Amazing hotel in the heart of the village, just next to the ski slopes. The spa has a great swimming pool with jacuzzi, sauna, Hammam which is much appreciated after a day of skiing. Room was spacious and offered all what you expect from a relais et châteaux accomodation. Changing room with shower available after you checked out to be comfortable before travelling back from the village.
Stayed 2 nights in Jan 2018

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HHA, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but...
Everything about the hotel was excellent... the location, lobby, spa, room, staff, food etc My only comment is about the beds... the mattress is just not comfortable

10/10 Excellent

Matthew, Colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the best hotel we have ever stayed in.
We had a lovely stay at this hotel, it was extremely romantic, based in a lovely area, lots of restaurants nearby, the hotels staff were extremely friendly and helpful speaking both English and French fluently. The restaurant was booked up when we stayed at the hotel (plus it was a little out of our price range) so the staff recommended some local restaurants.

10/10 Excellent

Viktor, CzechIA-m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the heart of town
Superb and little to complain about. Thank you Expedia for free breakfast.

10/10 Excellent

Mick, Middlesbrough, Uk.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, superb hotel
Outstanding hotel, amazing location and great staff. Can't wait to return with my children next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about it. Wonderful espresso machine in the room and hot milk provided by the staff. The room was spacious, the bed luxurious . A lovely coveted balcony to sit out on and enjoy the view.

10/10 Excellent

Robbie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, in a fantastic location
We loved the room decor and comfort, and the pool in the hotel was great as well. The staff were friendly and welcoming.

10/10 Excellent

A weekend skier, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey. But worth it for a special occasion.
Well above average hotel for a small French ski resort. This felt more like the sort of accommodation and service in top American resorts. On site ski hire, valet parking, bags unloaded and loaded into car. Very attentive service. Good food and wine list. Only irritation was the free WiFi, which had long password for each device which had to be re-entered every use - not a user friendly system. For this reason I deducted a "facilities" point.

10/10 Excellent

Louise, Welwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
A wonderful 5 night stay and we will definitely return to this hotel and La Clusaz. The quality of the food here is very, very high with the deserts an absolute triumph. The service was exemplary apart from the last evening when they had suddenly got busy and were struggling to cope. The location right by the slopes is perfect, room very luxurious and the pool and wellness area all to a very high standard.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and helpful. I had a junior suite which was quite spacious but wardrobe space very limited - could be a problem with all of your ski kit. Lovely bathroom

10/10 Excellent

VALERIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement élégant, raffiné. Personnel charmant et disponible Garage avec voiturier L hôtel porte bien son nom "au coeur du village ". Adresse a conserver
Stayed 2 nights in Aug 2024