Best Western in Las Pinas

"Another great staycation in the Dusit. From our checking to the time that we left, every staff member was so great especially Jess in the Devarana Spa and Christian at the front desk! Special thanks to Director of Rooms Johann for training his staff to so well!"

"VIP room upgrade Bayview. Discounted food and beverages. Grand elegant old hotel. Nice pool."

"Good "

"The staff was friendly they brought my bag to my room "

"Clean place and good food! "

"Euro style shower in room possibly needed cleaned drain, quickly overflowed area. Light inside washroom might just be a stylistic colouration but appeared a bit dirty inside the glass. And we were given notification of the outside window maintenance crew coming around for the 9th to 15th possibly however they were servicing the window on the 8th, thankfully we were fully dressed as it was reasonable hours. View was very nice at night time for city facing but overall so so during day time due to significant construction in the area. They called the day prior to check out to arrange a cab to airport for me however at time i was checking out it was not scheduled unfortunately but was fast and cheap to come around. Honestly the largest complaint is that markings for where to go are a bit unclear leaving you a bit concerned on arrival as to what is happening with luggage ... although i think its to draw more attention to the casino and restaurants. Not terrible just really inconvenient for a first visit definitely better once you understand "

"Breakfast. "

"Bunch of choices on breakfast. Excellent service."

"I have enjoyed staying at this property for several years now. I have always given this property high marks in service, convenience, location, and staff/personnel. The only issues I encountered during this stay are the shower (water temp) and wake up call. The water kept going from warm to cold to hot and back to warm. I addressed this with the hotel management and hopefully they will be able to resolve the problem before I return in November of 2025. The other problem is the front desk staff failure to put into their system a wake up call. This only happened twice, the last one being the day I was checking out. I went to the front desk the night before checking out and ask for a wake up call and it never occurred. Lucky, I have set my own alarm clock as back up, however, I shouldn't really have to. It would have been a mess if I have missed my flight. Maybe this is a staff issue or training issue but hopefully, they will get it together. Other than that, I really like this hotel and is looking forward to staying here again in 2025. "