6/10 Okay
Destiny
Travelled with family and small children
2 Dec 2024
Liked: Property conditions & facilities
The property is very clean and the staff are very professional. My only complaint would be house keeping. I stayed in the hotel from Wednesday to Sunday. Two queen beds for my husband, myself and my toddler. The room was a little dusty and the tub had some stains in it. The first night, I pulled off the covers to get into bed and there was crumbs and a food stain on the sheets. Obviously the sheets had not been changed. I called house keeping to request a full service for the morning and they brought fresh sheets that same night. The next day, no one came to service our room. I called again and requested service for the following date (Friday). We left Friday morning around 8am ( there was someone from house keeping cleaning a room a few doors down) and didn’t get back to our room until about 1:30pm. Our room was still not serviced. House keeping came to our room around 2:30p but by that time my toddler was taking a nap.
All in all, we never received full sevice and I would have appreciated if there was more communication when I called the staff and requested service.
Destiny
Stayed 4 nights in Nov 2024