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Hotel Lily

2.0 star property
Hotel with a 24-hour front desk, near Stamford Bridge Stadium
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lily

Reception
Front of property
Check-in/check-out kiosk
Quadruple Room
Front of property

Reviews

4.4 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi
The price is NZ$159
includes taxes & fees
18 Jan - 19 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
Digital channels
Desk
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
Digital channels
Desk
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
Digital channels
Desk
  • 22 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
TV
Blackout curtains
Separate bedroom
Shower/bath combination
Private bathroom
Digital channels
Desk
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

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Front of property

Sapphire Hotel

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Business services
Housekeeping
Soundproof rooms
6.8 out of 10, (1001)
The price is NZ$112
includes taxes & fees
8 Jan - 9 Jan 2025
Sapphire Hotel
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About the area

Map
23-33 Lillie Road, London, England, SW6 1UG

What's nearby

  • Stamford Bridge Stadium - 17 min walk - 1.5 km
  • Olympia Conference and Exhibition Centre - 3 min drive - 1.9 km
  • Natural History Museum - 4 min drive - 2.3 km
  • Victoria and Albert Museum - 4 min drive - 2.5 km
  • Hyde Park - 5 min drive - 3.2 km

Getting around

  • West Brompton Station - 2 min walk
  • West Brompton Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪The Goose - ‬5 min walk
  • ‪The Hoarder - ‬1 min walk
  • ‪The Atlas - ‬3 min walk
  • ‪The Elm - ‬6 min walk
  • ‪The Lillie Langtry - ‬1 min walk

About this property

Hotel Lily

Hotel near Stamford Bridge Stadium
Located close to Olympia Conference and Exhibition Centre and Natural History Museum, Hotel Lily has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), a front desk safe and a 24-hour front desk
  • A lift, a TV in reception and luggage storage
  • Smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 111 rooms include amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and shower/bath combinations
  • TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 50 per night)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Self-parking fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Lily
Hotel Lily London
Lily Hotel
Lily London
Hotel Lily London - Kensington/Earl's Court England
Hotel Lily Hotel
Hotel Lily London
Hotel Lily Hotel London

Frequently asked questions

Is Hotel Lily pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Lily?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Lily on 18 Jan 2025 start from NZ$159.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Lily?

Self-parking is available for GBP 50 per night. Limited spots are available.

What time is check-in at Hotel Lily?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Lily?

Checkout is at 11 AM.

Where is Hotel Lily located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Stamford Bridge Stadium and Olympia Conference and Exhibition Centre. Natural History Museum and Victoria and Albert Museum are also within 2 mi (3 km). West Brompton Underground Station and West Brompton Station are within a 5-minute walk.

Hotel Lily Reviews

Reviews

4.4
Rating 10 - Excellent. 46 out of 565 reviews" "
Rating 8 - Good. 44 out of 565 reviews" "
Rating 6 - Okay. 108 out of 565 reviews" "
Rating 4 - Poor. 144 out of 565 reviews" "
Rating 2 - Terrible. 223 out of 565 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Scott

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a classic London “we don’t care” as we can fill it anyway type of hotel. Not safe, not clean, not good!
Stayed 1 night in Dec 2024

8/10 Good

Chinedu

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

2/10 Terrible

SHARON

Travelled with group
Absolutely filthy hotel.Please avoid mould everywhere,damage to almost every part of room.would like to be able to add photos to show just how bad it was.
Stayed 1 night in Dec 2024

2/10 Terrible

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, dirty, hand prints everywhere, mold everywhere, shower broke
Stayed 1 night in Dec 2024

2/10 Terrible

Yogendra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience...My room light was not working after many time told to hotel staff but light was not fixed. I was managed three days with bed side reading light.
Stayed 3 nights in Dec 2024

2/10 Terrible

Fuseini

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property wasn't anything close to the pictures on Expedia website. The walls had duct tape on some areas, bed was wobbly, furniture dilapidated, bathroom and closet nasty.
Stayed 9 nights in Dec 2024

8/10 Good

diannenicor

Liked: Cleanliness, amenities
All good
Stayed 2 nights in Dec 2024

2/10 Terrible

Matthew, LINCOLN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sent this complaint to Expedia, who had a response from the so called “hotel” who completely refused any form of a refund of compensation Good evening I am writing to you to make an official complaint in regards to our recent booking and stay at Hotel Lily on …….. The hotel is beyond unclean, disgusting, a health hazard and in need of complete demolition. I understand the star rating and some of the reviews reflect this on Trip Advisor and some of Expedia itself may have detailed some of this, but we went ahead with our stay thinking that the hotel may have made much needed improvements and changes. This was not the case on our arrival and stay. As the complete hotel looked the same state, we did not complain to the hotel directly as knowing it would make no difference at all, looking at the rest of the hotel, corridors, communal areas etc. We went elsewhere in the day and just managed to crash there at night (just about). I would expect even a budget hotel to be at least clean and safe for the people that are staying there? Please find the attached photograph evidence of the hotels appearance and state! I am very shocked as a regular customer of Expedia that yourselves would be associated with such an appalling business/venue. I would like someone to look into this situation and some sort of compensation be given to ourselves for what had been experienced. I look forward to hearing from yourselves. With Regards
Stayed 2 nights in Nov 2024

4/10 Poor

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Good location for tube,need s a good overhaul and decoration. I booked well in advance but saw the same room nearly twice the price nearer my visit .very poor value
Stayed 1 night in Nov 2024

2/10 Terrible

Sienna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldnt recommend, rooms dirty, we were put by a noisy boiler. Awful kettle, burnt myself, they had no first aid to help me
Stayed 1 night in Nov 2024

10/10 Excellent

Justin, Wetherby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget hotel. Good enough for me.
Stayed 6 nights in Nov 2024

4/10 Poor

JO-Ann

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t the best experience. Booked a family room. There were 4 single beds of varying quality. There was only one coffee cup. Took them 2 hours to find 3 cups, but no teaspoons available. Toilet seat loose and shower head would not stay up. No iron or hair dryer available. Window frames broken and could not fully secure closed. The room was warm and dry though.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying again
Stayed 2 nights in Nov 2024

4/10 Poor

lily

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were polite and helpful. The hotel is very old and dirty. There was no deadbolt lock on the door in our hotel room so I asked for a new room, and they said they could go and put a lock on for us ?! When we came back, there was a deadbolt lock on our door. Not sure why it was missing to begin with. Very strange and made me feel unsafe. Very loud, constant people coming and going and banging doors. Construction also going on across the road, woke up to heavy drilling sounds No hair dryer, no phone in room, no shampoo or conditioner. No hand towels. It’s an ok place to stay just to sleep for the night if you don’t need to spend time in the hotel and room
Stayed 1 night in Nov 2024

4/10 Poor

Jordan

Business traveller
Disliked: Staff & service, property conditions & facilities
The hotel was ok. The bathroom was a little grubby and paint peeling from the walls. Car park was £27 rather than the advertised £15, and when i went to checkout the receptionist was snoring his head off.
Stayed 1 night in Nov 2024

2/10 Terrible

Patrick

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Really a terrible place, filthy rooms, mold, broken handle on windows, children's stickers on bathroom door and window. Book somewhere else.

6/10 Okay

Evan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Economic option, not nice but more than good enough for a night or two
Stayed 1 night in Oct 2024

2/10 Terrible

Tim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Reception ok. Sheets were clean but the room was poorly decorated and shabby. Shower head did not even have a holder. Towel rail kept falling off the wall. Toilet flush had no button. Room had only one plug socket. Virtually no lights in the room. Afraid to open window as looked like it would just fall out. We stayed because we were so tired from travelling from New Zealand. Please be a
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Amazing thank you I will be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Morgan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Anna

Disliked: Cleanliness, property conditions & facilities
The room smelled like cigarettes and was very dirty. I felt quite unsafe and gross
Stayed 2 nights in Sep 2024

2/10 Terrible

Mahrukh

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BED BUGS!! Do not book this hotel for your stay - staff is so unprofessional, the building is so run down, bathroom shower was broken, and the bed bugs that bit me everywhere!!! The only positive point is the location with the metro station a couple mins walk down the road!
Stayed 5 nights in Oct 2024

6/10 Okay

Tony

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ilona

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs serious renovation. Paid well over 100£ for one night, expected a little more.
Stayed 1 night in Oct 2024

2/10 Terrible

CHIA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Water for shower head was weak to take a completely shower every stay night , no shampoo no bar soap and no room cleaning no towels change after 1st night stay and last issue was heater run all time couldn’t turn off as rooom a little bit too hot ???
Stayed 3 nights in Oct 2024