It was one of the worst experiences
We have booked accommodation for 10 days
After that, the employee contacted us and informed us of changing the housing plan for the first 4 days in an apartment near Oxford, and approval was obtained, after which we moved to the apartment that had been reserved.
But the housing plan was changed the day before the trip to the first apartment, as it was very far from the two locations, or it was replaced with another apartment for a while.
You have put us in front of two options that have no third: either choose the far away apartment and then move to the apartment that was booked through your site.
Or I could live in an apartment that she chose for me
Her style was very bad
We chose the other apartment under duress
It was of a low level of cleanliness, tired, had 3 floors, and contained a mouse
I will not repeat the experience of booking through you
The employee's name is Venus