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Sofitel London Heathrow

5.0 star property
Luxury West Drayton hotel in Heathrow Villages with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel London Heathrow

Exterior
Interior
Indoor pool
Superior Room, 1 King Bed
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Parking available
  • Room service
The price is NZ$338
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Meeting facility

Hilton Garden Inn London Heathrow Terminal 2 and 3

Free WiFi
Restaurant
Air conditioning
Gym
9.0 out of 10, Wonderful, (4244)
The price is NZ$327
includes taxes & fees
23 Dec - 24 Dec
Hilton Garden Inn London Heathrow Terminal 2 and 3
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About the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD

What's nearby

  • Stockley Park - 9 min drive - 10.0 km
  • Windsor Castle - 12 min drive - 13.3 km
  • Eton College - 12 min drive - 13.5 km
  • Windsor Racecourse - 13 min drive - 17.0 km
  • LEGOLAND® Windsor - 14 min drive - 18.7 km

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬13 min walk
  • ‪Gordon Ramsay Plane Food - ‬12 min walk
  • ‪BA Galleries Club Lounge North - ‬15 min walk
  • ‪Pret a Manger - ‬12 min walk
  • ‪Wagamama - ‬7 min walk

About this property

Sofitel London Heathrow

Luxury eco-certified hotel near Stockley Park
Located close to Airport Bowl, Sofitel London Heathrow provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Make sure that you enjoy breakfast, dinner and children's meals at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Limo/town car service, English breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, express check-in and concierge services
  • A 24-hour front desk, a TV in reception and smoke-free property
  • Guest reviews give top marks for the dining options, breakfast and helpful staff
Room features
All 605 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate baths/showers
  • 21-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: GBP 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 27.00 per person
  • Covered self-parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

Is Sofitel London Heathrow pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sofitel London Heathrow?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Sofitel London Heathrow on 23 Dec 2024 start from NZ$338.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel London Heathrow?

Self-parking is available for GBP 40.00 per night.

What time is check-in at Sofitel London Heathrow?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 90.00 (subject to availability).

What time is check-out at Sofitel London Heathrow?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Sofitel London Heathrow located?

Located in Heathrow Villages, this luxury hotel is within 6 mi (10 km) of Airport Bowl, Magna Carta Monument and Liquid Leisure. Stockley Park and London Motor Museum are also within 9 mi (15 km). Heathrow Terminal 5 Station is 6 minutes by foot and Station A Station is 16 minutes.

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2412 out of 3897 reviews" "
Rating 8 - Good. 817 out of 3897 reviews" "
Rating 6 - Okay. 368 out of 3897 reviews" "
Rating 4 - Poor. 145 out of 3897 reviews" "
Rating 2 - Terrible. 155 out of 3897 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sandra

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Firstly our door key didn't work and we had to return to Reception to get a new one. Secondly the bathroom and entry lighting went on at 1am and I had to get out of bed to turn it off. Thirdly [and the most annolying], the Smoke Alarm went off twice, first at 3am and then again at 5am. We had requested a wake up call for 6am but decided it was not worth going to sleep. We booked this hotel to get a good nights sleep; before a long flight the next day and we definitely did not get that and it was not cheap!! I reported our problems to Reception and I was told the Manager would be in touch. It is now one week and no contact!
Stayed 1 night in Nov 2024

6/10 Okay

Janine

Stayed 1 night in Nov 2024

2/10 Terrible

Rukayat

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic , no brainer for T5
Stayed 1 night in Nov 2024

10/10 Excellent

Jaims

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the airport even though the hotel feels like you are not at the airport. Spacious room with all the amenities needed.
Stayed 1 night in Nov 2024

6/10 Okay

Lucas, Seattle

Very handy to the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most comfortable beds I’ve ever slept on
Stayed 1 night in Nov 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great service, staff were super helpful and friendly.
Stayed 1 night in Oct 2024

8/10 Good

Peter

Great access to terminal 5
Stayed 1 night in Nov 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and simple transitions from airport to. Hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Evan

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Yvonne

Business traveller, Travelled with partner
The fire alarm went off in our room at 3 am and 4 am and a remote alarm was sounding from 3 am. We got no sleep and no acknowledgement or apology. If gratuities are compulsary, , it should clearly say so on the menus. Have stayed at Sofitel LHR on many occasions and it is usually a fantastic experience. This time was very disappointing. Staff were as always very pleasant and food is very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
It was so convenient for Terminal 5.
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart, Sherman Oaks

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for an overnight before an early flight
Stayed 1 night in Nov 2024

2/10 Terrible

Rohit

Disliked: Amenities
What an absolutely trashy place. I had my flight changed, so I booked it for the same day. Later the airline shifted it to the next day and the folks here refused to change the date and simply marked me as a no show so I ended up at another hotel. Avoid like the plague!
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was conveniently attached to Heathrow Airport
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
The hotel is very convenient for terminal 5. Something management should look at is the signing to rooms which is very poor and confusing ! Prices in the restaurant are very high for travellers for quality which at best was mediocre. Breakfast was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Stayed overnight after flying in from NYC on our way to London. It’s attached to Heathrow and an easy walk from international arrivals. Wonderful restaurant. Quiet and beautiful hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked here last minute after a missed cancellation at Heathrow, the staff at check in were very pleasant and helpful. Lovely hotel and perfect if flying out of Heathrow T5!
Stayed 1 night in Nov 2024

10/10 Excellent

Syed, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Melody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adjacent to Terminal 5, clean and not too expensive. We will return.
Stayed 1 night in Nov 2024

8/10 Good

Dan, Santa Fe

Liked: Cleanliness, amenities
It saddens me to say but this is not the same hotel it was 8-9 years ago. I stay frequently, always in a luxury room. The hotel is in need of updating. Things like electric outlets and wall switches and plumbing fixtures often don’t work properly. The carpet is getting sketchy. Also, I often see fairly aggressive upselling on check in, something that never happened in the past. I continue to stay here because the location is unsurpassed. If not for that I would be looking for another place to stay.
Stayed 1 night in Oct 2024