The Lensbury Resort

4.0 star property
Family-friendly hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Lensbury Resort

Daily buffet breakfast for a fee
Indoor pool
Exterior
Aerial view
Deluxe Twin

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Bar
The price is NZ$185
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Double

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Classic Twin

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Champagne service
Electric kettle
  • Sleeps 2
  • 2 Single Beds

Cosy Classic

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Champagne service
  • Sleeps 1
  • 1 Large Single Bed

Dutch Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2

Classic Double

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Champagne service
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Broom Road, Teddington, England, TW11 9NU

What's nearby

  • Bushy Park - 5 min drive - 2.8 km
  • Twickenham Stadium - 7 min drive - 4.2 km
  • Richmond Park - 7 min drive - 5.7 km
  • Hampton Court Palace - 8 min drive - 4.8 km
  • Royal Botanic Gardens, Kew - 14 min drive - 7.9 km

Getting around

  • Richmond Underground Station - 8 min drive
  • Teddington Station - 18 min walk
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Lensbury Lounge Restaurant and Terrace - ‬2 min walk
  • ‪The Railway Pub - ‬3 min drive
  • ‪The Anglers, Teddington - ‬4 min walk
  • ‪Cafe Benedict - ‬14 min walk
  • ‪The Fallow Deer - ‬10 min walk

About this property

The Lensbury Resort

Upscale family-friendly hotel near Hampton Court Palace
Located close to Bushy Park and Twickenham Stadium, The Lensbury Resort provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a facial, a manicure/pedicure or a body scrub at the on-site spa. Enjoy the gym, as well as activities, such as motor boating, racquetball/squash and kayaking. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
Additional perks include:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), 15 outdoor tennis courts and a round-trip airport shuttle (surcharge)
  • Tennis lessons on-site, a 24-hour front desk and a water dispenser
  • Guest reviews give top marks for the helpful staff and location
Room features
All 155 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and baths or showers
  • Heating, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 to 16.50 for adults and GBP 6.25 to 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • 15 outdoor tennis courts
  • Arcade/game room
  • Boat
  • Canoeing
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Motor boating
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:30 AM to 8:00 PM

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

Frequently asked questions

Does The Lensbury Resort have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:30 AM to 8:00 PM.

How much does it cost to stay at The Lensbury Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Lensbury Resort on 5 Jan 2025 start from NZ$185.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Lensbury Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Lensbury Resort?

Self-parking is free at this property.

What time is check-in at The Lensbury Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Lensbury Resort?

Checkout is at 11:00 AM.

Does The Lensbury Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 40.5 per vehicle applies.

Where is The Lensbury Resort located?

This family-friendly Teddington hotel is located near the airport, within 3 mi (5 km) of Bushy Park, Hampton Court Palace and Twickenham Stadium. Royal Botanic Gardens, Kew and Natural History Museum are also within 12 mi (20 km). Teddington Station is 18 minutes by foot and Kingston Upon Thames Hampton Wick Station is 24 minutes.

The Lensbury Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 341 out of 737 reviews" "
Rating 8 - Good. 223 out of 737 reviews" "
Rating 6 - Okay. 105 out of 737 reviews" "
Rating 4 - Poor. 36 out of 737 reviews" "
Rating 2 - Terrible. 32 out of 737 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
it is in a beautiful location easy for the towns magnificent grounds
Stayed 1 night in Dec 2024

4/10 Poor

Alka

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel itself and grounds are absolutely stunning, however the rooms are another story!! The rooms do not seem to have been updated since the 1980's, grim carpets, black mould and cracked flooring in the bathroom, shower head full of limescale so the water sprays everywhere. I DO NOT recommend anyone to spend a single penny to stay here!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible quiet and a great way to stay in London
Stayed 2 nights in Dec 2024

4/10 Poor

Amanjeet

Stayed 2 nights in Sep 2024

8/10 Good

Alena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property especially if weather cooperates. Sport facility including pool and sauna were great. Our room was large and comfortable but needed some upgrading. The meals in the restaurant were average and evening bar area was quite cold.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ann

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Lovely quiet hotel. Very comfortable room and lovely selection at breakfast.
Stayed 1 night in Dec 2024

6/10 Okay

Veronica

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was stone cold on a freezing night .
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Good
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 1 night in Oct 2024

8/10 Good

kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, affordable, beds are a little hard for my liking
Stayed 1 night in Nov 2024

2/10 Terrible

Simon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unsure why we were provided with a room for people with a disability, emergency pull cords everywhere, 1 over the bed which had to be repositioned, a wet room not a bath room so couldn't use shower without wetting the toilet area. Fridge provided which may have been useful had I known in advance! . Bar area closed at 22:40hrs not 24:00hrs as advised. Pool/Sauna located outside hotel so not convenient in poor weather and available to 'members' as well as hotel guests, this does not make for a relaxing experience. Sauna/Steam room closed 2 weeks before our stay for refurb, no mention on website when booking & wouldn't had bothered if we had known. A small sauna ( 3 people max ) was available in both men's & women's changing area but our experience was that these were smelly and unhealthy. Pool being used by a kids swimming club and all the seating areas were occupied by parents. No mention when checking in that there was an event that evening on the lawn outside the hotel, directly below our room which looked like it included mulled wine and canopies and seemed to be celebrating the lighting of the Christmas trees at the front of the hotel, not sure who was invited, guests or just VIP's! I would have liked to have attended, particularly as a brass band was banging out Christmas tunes just as we were trying to have a nap! The room was very spacious ( for wheelchair users) but uncomfortably hot to sleep in. After a 1 night stay we both ended up ill with throat/ chest issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Dale-Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location have stayed several times. Always think the reception staff could be a little friendlier. Also, the shower in my room was stupidly small and a bit retro in design. Time for a modernisation!
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, lovely atmosphere all in all a really enjoyable stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Lloyd

Stayed 1 night in Oct 2024

8/10 Good

Ceri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice stay, good staff, room was basic but suitable. I would return
Stayed 1 night in Nov 2024

6/10 Okay

Michael, Twickenham

Stayed 1 night in Oct 2024

8/10 Good

Kadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very good and staff polite and reasonably attentive. Parking was good and location perfect for Twickenham Stadium visit but our room was very disappointing. Was for disabled guests but tired and outdated and as able bodied meant toilet too high and sink too low. Only 1 towel for 2 guests and poor tea/coffee facilities and 1 biscuit. No fridge or ice and no room service. No bath and dated shower. Bar food dry and unappealing. We left it. Think we just got the worst of everything. Shame
Stayed 1 night in Nov 2024

2/10 Terrible

Istabrak

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not worth the money we paid for. The beds weren't very uncomfortable and spider wipes were all over the room plus the floor made a very bad noises. Spa thermal\steam room was closed too. The food wasn't great either. Definitely not the 4 star, more like basic 2 star. Would not recommend for spa and wellness get away. Staff at restaurant and bar however were nice & friendly.
Stayed 1 night in Nov 2024

4/10 Poor

Mian Haseeb

Disliked: Cleanliness, staff & service
Conference facility not a resort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jase

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Lance

Travelled with family
Liked: Amenities
Wonderful as always
Stayed 8 nights in Oct 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Peta

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lovely hotel but room was stuffy, shower faulty, fridge stopped working (was fixed) & I wasn’t given the VIP food credit. Also didn’t appreciate the looks from the club members when we mistaken set foot in the wrong lounge.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and fabulously well-appointed. Large and comfortable room, Two proper double beds in their own areas was great for the three of us.
Stayed 1 night in Oct 2024