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Crown Palace Inn

2.5 star property
Hotel in Lusaka with nightclub and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crown Palace Inn

Reception hall
Front of property - evening/night
Deluxe Room
Superior Room | Bathroom
Superior Room

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
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Room options

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Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
Desk
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
Desk
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
10860 Kafue Road, Lusaka, 10101

What's nearby

  • Lusaka City Market - 18 min walk
  • Chilenje House - 18 min walk
  • Lusaka National Museum - 18 min walk
  • Parays Game Ranch - 5 min drive
  • Mulungushi Confrence Centre - 9 min drive

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 48 min drive

Restaurants

  • ‪Coffee talk - ‬2 min drive
  • ‪Hungry Lion Intercity - ‬13 min walk
  • ‪Galito's Flame Grilled Chicken - ‬5 min drive
  • ‪KFC - ‬9 min walk
  • ‪Matebeto - ‬4 min drive

About this property

Crown Palace Inn

Hotel in the business district
At Crown Palace Inn, you can look forward to a nightclub, a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk, luggage storage and smoke-free property
Room features
All guestrooms at Crown Palace Inn include comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and ceiling fans

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Crown Palace Inn Lusaka
Crown Palace Inn
Crown Palace Lusaka
Crown Palace Inn Hotel
Crown Palace Inn Lusaka
Crown Palace Inn Hotel Lusaka

Frequently asked questions

Is Crown Palace Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Palace Inn?

Self-parking is free at this property.

What time is check-in at Crown Palace Inn?

Check-in begins at noon.

What time is check-out at Crown Palace Inn?

Checkout is at 10 AM.

Where is Crown Palace Inn located?

Located in the heart of Lusaka, this hotel is within 1 mile (2 km) of Lusaka City Market, Freedom Statue and Chilenje House. Lusaka National Museum and Soweto Market are also within 2 miles (3 km).

Crown Palace Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 6 out of 29 reviews" "
Rating 2 - Terrible. 4 out of 29 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Tafadzwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Chai chin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff handling enquires through Expedia is the only saving grace of this hotel. She was most helpful to my enquiry to buy long distance bus tickets. Of course i understand that I am paying a budget price but to have baby cockroaches crawling out of the crevices in table in the room is petrifying, dirty and scary. And the ceiling walls of the toilet is dark, stained and moldy. Dinner menu was limited and we waited nearly an hour for a simple meal of rice with chicken. Oh my goodness, 1 hour! I am glad to stay one night only. Will not recommend if you are looking for comfort and cleaniless.
Stayed 1 night in Jun 2024

2/10 Terrible

YEJI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t (Couldn’t) stay this hotel becuase they lied to me. I was supposed to stay 1 night, But I realized the train was delayed more than 24 hours. I asked them changing the date one day ahead,also told them I don’t have internet so can’t change on the app my self. they said “no problem”. But when I arrived at 11PM, the reception woman who is very rude told me I need to pay one more night. even the reason is changed everytime when they were saying. (first the expidia cancled, second I didn’t call them at the same day again, third it is expired, last one is thet don’t have a room 😂) I tried to explain, But the woman just disapear. If they said they can’t change the date first time, I would book another accomodation of course. There havior looks just want to get more money. that’s all. Also they said “there is china” definitely racism as well. Even I am not from china. They think all asian is from china. So silly.
Stayed 1 night in Aug 2023

2/10 Terrible

Ousman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness
The place was perfect
Stayed 1 night in Jun 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

8/10 Good

Kalaba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to the down town and main bus stations
Stayed 8 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay
Friendly receptionists and super clean and comfy room. I would not hesitate to book a room here again if I return to Lusaka. This hotel is great for people arriving late or leaving early by bus, since the central bus station is only a 5-minute taxi ride away and there are always taxis just around the corner from the hotel's front door.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Well, usually I'd say you can't expect too much for that prize and that might be true. However, even though our room was newly renovated the toilet kept on running and the room smelled so much like colour that we thought we had gotten a toxic shock by the time it was morning. Nevertheless, breakfast was provided and the location is indeed very central.
Stayed 1 night in Sep 2019

8/10 Good

Dan, Indiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It appeared this hotel was getting a major upgrade while I was there. We were placed in one of the new rooms, which were very nice. There was construction noise during the day (which might be finished now) but staff was friendly and responsive. The location is within walking distance (about 15-20 minutes) to the bus terminal. There's also a pedestrian bridge nearby so you can avoid crossing the busy main road. For a budget option near the city center, I would stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very good, the owner was welcoming and you feel home
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a city where hotel rooms go for high prices, this hotel succeeds to keep it’s rates low. You get what you pay for, a simple clean room and private bathroom with hot water. For breakfast you get one egg sandwich and coffee/tea. The hotel is conveniently located, close to the intercity bus terminal. The manager is extremely helpful, and I found staff to be kind. It would be unfair to compare this hotel to more expensive hotels from other price ranges, this hotel does a good job in its own segment. Have a good sleep!
Stayed 1 night in Mar 2019

8/10 Good

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great dinner
Location is perfect if you would like to take intercity bus. The dinner with room service is so yummy!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Comfortable bed and towels, great location, very dilapidated bathrooms. Good value for money but certainly nothing special
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The beds were decent, the hotel is well located near to the bus station, and it’s clean enough. I’m satisfied. Thanks.
Stayed 1 night in Jul 2018

6/10 Okay

James

It was Ok
It was ok. Right downtown...cheap and some shopping around.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet broke
The toilet was broke and I paid to have laundry done but it wasn’t done after two days and they asked me to cancel my bus to wait for laundry to be done. I said no they they gave me we clothes. Apparently they don’t believe in bringing laundry inside when it rains and if rains everyday then laundry doesn’t dry.
Stayed 1 night in Mar 2018

4/10 Poor

jjb

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location and price. Nasty rooms.
Stayed 1 night in Jun 2017

8/10 Good

david

Liked: Staff & service
Disliked: Room comfort
This was within walking distance of city markets and food shops and bus station, and across the street from a small shopping plaza with banks and many shops. For the price and location for the backpacker or continue traveler it was great. The room had cold and hot water, yet the bed was past its prime, although did sleep well, surprisingly. Breakfast was passable yet local breakfast for local travelers as I seen later at Bus Station.
Stayed 2 nights in Jun 2017

2/10 Terrible

Terrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures of the room are very deceiving. There was dirt all over the walls and the bathroom was gross. Advertised hot water but no hot water. Had a fridge in the room that didn't work. Ceiling fan was so loud it felt like it was going to fall off. The only thing good about this place was the staff.

8/10 Good

Sara, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need at good price
This place is great, especially because of the amazingly helpful staff. Amy, one of the receptionists, went above and beyond to help me out with a range of issues from regusterunf my sim card to organising taxis and bus tickets. Nothing was too hard for her. The rooms are small and simple but have tv, shower, windows, bathroom and comfy beds. What more do you need? Other backpackers places have shared facilities, these rooms are totally private. Also, there is a pizza place and burger shop right across the road, plus a pharmacy, bank and some shops. It is so convenient and not too deep into Lusaka, so easy to get to and from the airport with out crazy traffic! Highly recommend this place.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is very close to the center of Lusaka.
The staff at the crown inn. Is what really makes the difference. The Wi-Fi in the hotel only works in the lobby and is very slow.

4/10 Poor

Muna, London, K

Disliked: Cleanliness, property conditions & facilities, room comfort
Well positioned hotel at the heart of Lusaka
Terrible no hot water, alot of cockroaches, some friendly staff some not, water pump makes noise through stay, alot of dusty, poor continentalbreakfast, no teas in rooms, poor connection Wi-Fi.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No very nice as there was continuous power shortages