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CoolRooms Palacio de Atocha

4.0 star property
Victorian Madrid hotel in Madrid Centro with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CoolRooms Palacio de Atocha

Terrace/patio
Suite
Exterior
Outdoor pool, pool loungers
Reception
VIP Access

Reviews

9.8 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
The price is NZ$469
includes taxes & fees
8 Dec - 9 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Memory foam bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Memory foam bed
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 100 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

View from property
Barceló Torre de Madrid
Pool
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (1438)
The price is NZ$374
includes taxes & fees
16 Dec - 17 Dec
Barceló Torre de Madrid
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About the area

Map
Calle de Atocha 34, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 11 min walk - 0.9 km
  • Gran Via - 12 min walk - 1.1 km
  • Royal Palace of Madrid - 15 min walk - 1.3 km

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪Casa Alberto - ‬3 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Mauna Loa - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

Upscale hotel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, CoolRooms Palacio de Atocha provides an airport shuttle, a poolside bar and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), newspapers in the reception and luggage storage
  • ATM/banking services, a 24-hour front desk and meeting rooms
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All guest rooms at CoolRooms Palacio de Atocha include comforts, such as premium bedding and pillow menus, as well as perks, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

Does CoolRooms Palacio de Atocha have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on 8 Dec 2024 start from NZ$468.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CoolRooms Palacio de Atocha pet-friendly?

No, pets are not allowed at this property.

How much is parking at CoolRooms Palacio de Atocha?

Self-parking is available for EUR 32 per day.

What time is check-in at CoolRooms Palacio de Atocha?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at CoolRooms Palacio de Atocha?

Checkout is at noon.

Does CoolRooms Palacio de Atocha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 145 per vehicle applies.

Where is CoolRooms Palacio de Atocha located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Plaza de Santa Ana, Puerta del Sol and Plaza Mayor. Prado Museum and Gran Via are also within 15 minutes. Anton Martin Station is only a 2-minute walk and Tirso de Molina Station is 6 minutes.

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 723 out of 802 reviews" "
Rating 8 - Good. 65 out of 802 reviews" "
Rating 6 - Okay. 6 out of 802 reviews" "
Rating 4 - Poor. 4 out of 802 reviews" "
Rating 2 - Terrible. 4 out of 802 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel. Very unique. The valet service was amazing. The check-in was outstanding. The room was arguably our favourite room during our tour of Portugal and Spain. The restaurant was really special. We look forward to returning.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Service exceptional by every metric. Every single contact with hotel staff was always perfect. So rare these days. Rooms claim to be soundproofed, but from my suite I could hear chatter and laughter and music from the restaurant, and walking from the floor above. Considering things as a whole, however, this place is 10/10.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from staff is iutstanding and commendable. Every interaction from check in to check out was exemplary. Kudos for the attentive service and focus on ensuring the best client experience. My wife and I wished our stay was longer so we can continue enjoying the experience
Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Palácio de Atocha. This is a charming historical building. Upon arrival we were greeted by a very friendly staff. Our room was spacious with a very nice bathroom. The bed and bedding was very comfortable. The breakfast was very nice too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful. Great location.

10/10 Excellent

Lenyr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was from the late 1800s, but refurbished and beautifully re-done and maintained. The staff were very attentive and nice. The room was extremely spacious and had nice amenities. (stocked mini fridge and very nice sparkling wine and chocolate when we arrived!). The bed was large and very comfortable and clean. The room was off the street, so fairly quiet. We would definitely stay there again, and recommend this place to anyone staying in Madrid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay - the hotel is perfect in almost every single way. The only real negative was that the AC was turned off in October during a heat wave - we had to sleep with the windows open which were facing a noisy street.
Stayed 3 nights in Oct 2024

10/10 Excellent

Samar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nakisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was really good , I highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Tricia, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights at the end of a two week vacation in Spain. The property is beautiful and located in a busy and funky area of Madrid. It is within walking distance of bakeries, restaurants, shopping, the Plaza Mayor, Puerta del Sol and many other attractions. It is a 10-15 minute walk to the Prado museum and Retiro park. The staff were friendly and helpful. The room was elegant, spacious and extremely clean. The bathroom is huge and is basically the same size as the room. The amenities in the room are top notch - nespresso pods, tea, filtered water, high quality hair dryer and bath products. The ladies who clean the rooms are friendly and do an excellent job. The welcome note and turndown service is a nice touch. My only minor concern is that there wasn’t an iron and ironing board in the room. We took public transportation so didn’t have to worry about parking. The area is extremely busy and finding parking and driving in the area would be a challenge for most people unfamiliar with Madrid. We are happy that we ended our vacation here. It is an elegant and luxurious boutique hotel. We will be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremie M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Ali, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Marijo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay in Madrid! Everything about this property was delightful! From the helpful, friendly, courteous doorman and front desk staff, to the spacious & beautifully decorated room and pool area. Communication prior to arrival & arranging transportation was seamless. We arrived around 9:30 am exhausted from our overnight flight & the staff greeted us by name & said “we’ve been awaiting your arrival!” Easy walking distance to many restaurants and attractions. Everyone was friendly, helpful & spot on for dinner reservations. Would happily stay here again!
Stayed 3 nights in Oct 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good except the room was vecold, around 18C or so…was wearing coats in the room…had to have them turn on heat and it took some time to heat up.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip to Madrid was undoubtedly made better by our stay here. Every apsect of the hotel was with excellent service and the room itself was carefully thought about. We were thoroughly taken care of by the staff. The location could not been more perfect for walkable distances, everything was no more than 10 minutes and a underground station is minutes away. Our only regret was that we had to leave.
Stayed 3 nights in Sep 2024

10/10 Excellent

Clarissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel experience- location, room size, and the kind and accommodating staff. It was excellent all around!
Stayed 6 nights in Sep 2024

10/10 Excellent

Lori Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. All the staff were so nice and helpful. Our room was the biggest room I’ve ever had in Europe and the room had everything you would need during your stay including a flat iron for your hair. They brought us several gifts for the room during our stay. It was very conveniently located to the city center. I definitely loved our stay and would recommend this hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Santa

Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large rooms and bathrooms , beds are comfy. We had a full large bed instead of two smaller ones pushed together that you often get in Europe. Bathrooms and showers were beautiful and clean, great water pressure in the shower. Staff were super friendly and went out their way to help you. Location was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Friendly, courteous and helpful. Property is gorgeous. Would highly recommend this hotel
Stayed 4 nights in Sep 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, professional and friendly. Well located property. Delicious breakfast (highly recommended) and food. Spacious room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not our first time in Madrid but certainly the very best hotel we have ever stayed in. Beautiful decor and immaculate rooms. We stayed in a Suite which was huge and kept impeccably clean. Gorgeous pool area to relax and enjoy a drink after a few hours wandering the city. A special thanks to Andres and the front desk team for being so cheerful and welcoming. Can’t wait to return.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marta and Andres at the check in were amazing! They were so helpful and friendly. They’re the best!
Stayed 2 nights in Aug 2024