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"I felt the property looked very tired and dated. The pool area and jacuzzi were very tatty. The room was nice but there was an old sock in the wardrobe which if cleaned properly someone would have seen it. The bathroom was amazing. Staff were lovely all over the hotel and we were very pleased with the extra vegan options offered for our meal and the birthday treat for my daughter after dinner. That was a lovely touch. "

"I've stayed here on a number of occasions over the last decade and a bit. I've always found it to be friendly, with good beer and good food. My only reservations are that in colder months, the chalets can be a bit on the cool side despite having heaters. However, on this occasion, I was in one of the newer rooms and the bathroom was nice and warm in the morning and best of all contained a walk-in shower stall, far better than clambering over a bath tub! The pub itself has remained a decent hostelry, with a good choice of drinks. There is always a good local beer or two on tap. The food is usually very good, if a bit on the pricey side. I had calf's liver the first night which was very tasty and well presented. Breakfasts are amongst the best I have on my travels, with all contents of the plate well cooked and presented. The staff are always friendly, chatty and helpful and I will certainly continue to stay here when down in Kent. Highly recommended also for leisure as it is positioned brilliantly for Leeds Castle, Canterbury, Chatham and the Kent Weald. Problem is I'm always at work when here!"

"All the staff are friendly very welcoming."

"Customer service is amazing , special thanks to Louise who went out of her way to resolve the issue with our room booking - the room originally given to us was different from what we believed to have booked based on the picture. Louise went through all the rooms to find one that met our requirement to make our stay perfect. "

"Good Hospitality "

"Beautiful ground, helpful staff, loved the pool."

"Excellent very convenient for motorway "

"Kids loved the pool"

"The stay was great, bedding comfortable, breakfast tasty. What was a really nice touch is the person at reception remembering my name. I'm not sure if that's part of the role, or my pink cat hoodie made me difficult to forget. The only negative is that the TV didn't have chromecast built in, so I couldn't watch youtube/netflix/prime/etc "