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Sofitel Marrakech Palais Imperial & Spa

5.0 star property
Art Deco Marrakech hotel in Hivernage with 5 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Outdoor pool, pool umbrellas, pool loungers
BBQ/picnic area
Lounge
Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Property entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
The price is NZ$469
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Contemporary)

Junior Suite, 1 King Bed, View (Contemporary)

Junior Suite, 1 King Bed, View (Contemporary)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed, Balcony, View

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Hivernage view)

Junior Suite, 1 King Bed, View (Hivernage view)

Junior Suite, 1 King Bed, View (Hivernage view)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, View (Garden Side)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds, Balcony, View (Garden Side)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, View (Atlas)

Junior Suite, 1 King Bed (Atlas)

Junior Suite, 1 King Bed, View (Atlas)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, View (Contemporary)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Balcony, View (Contemporary)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, View (Prestige)

Superior Suite, 1 King Bed, View (Prestige)

Superior Suite, 1 King Bed, View (Prestige)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

Classic Room, 1 King Bed, Balcony (Contemporary)

Classic Room, 1 King Bed, Balcony (Contemporary)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property entrance
Mövenpick Hotel Mansour Eddahbi Marrakech
Pool
Spa
Pet-friendly
Kids pool
8.6 out of 10, Excellent, (1002)
The price is NZ$306
includes taxes & fees
17 Dec - 18 Dec
Mövenpick Hotel Mansour Eddahbi Marrakech
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About the area

Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000

What's nearby

  • Casino de Marrakech - 2 min walk - 0.2 km
  • Menara Mall - 13 min walk - 1.2 km
  • Palais des Congrès - 18 min walk - 1.6 km
  • Jemaa el-Fnaa - 3 min drive - 1.8 km
  • Majorelle Garden - 4 min drive - 2.7 km

Getting around

  • Marrakech Central Station - 7 min drive
  • Marrakech (RAK-Menara) - 10 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Paul - ‬13 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬4 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Luxury family-friendly hotel near Avenue Mohamed VI
Near Menara Mall and Jemaa el-Fnaa, Sofitel Marrakech Palais Imperial & Spa provides a nightclub, a poolside bar and a terrace. Treat yourself to a body scrub, a body wrap or a facial at So Spa, the on-site spa. At the 5 on-site restaurants, enjoy lunch, dinner and garden views. Fitness classes are offered at the health club; the property also has shopping on-site, a garden and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free valet parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • An electric car charging station, supervised childcare (surcharge) and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 157 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hairdryers
  • LCD TVs with DVD players
  • Private gardens, wardrobes/cupboards and daily housekeeping

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 km
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MAD 23 for adults and MAD 12.50 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Jardin
  • Oasis
  • Orangerie
  • So good
  • So zen

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 549 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 4 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MAD 23 for adults and from MAD 12.50 for children
  • Airport shuttle fee: MAD 30 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges fees to access So Lounge on weekends and during special events.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel

Frequently asked questions

Does Sofitel Marrakech Palais Imperial & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sofitel Marrakech Palais Imperial & Spa?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Sofitel Marrakech Palais Imperial & Spa on 24 Nov 2024 start from NZ$459.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Marrakech Palais Imperial & Spa pet-friendly?

Yes, Sofitel Marrakech Palais Imperial & Spa allows cats and dogs with a maximum weight of up to 4 kg per pet.

How much is parking at Sofitel Marrakech Palais Imperial & Spa?

Valet parking is free at this property.

What time is check-in at Sofitel Marrakech Palais Imperial & Spa?

Check-in begins at 3 PM.

What time is check-out at Sofitel Marrakech Palais Imperial & Spa?

Checkout is at noon.

Does Sofitel Marrakech Palais Imperial & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 30 per vehicle applies.

Where is Sofitel Marrakech Palais Imperial & Spa located?

This family-friendly Marrakech hotel is located on the boardwalk, within a 15-minute walk of Casino de Marrakech, Avenue Mohamed VI and Menara Mall. Jemaa el-Fnaa is 1 mi (1.7 km) away. Marrakech Central Station is 29 minutes by foot.

Sofitel Marrakech Palais Imperial & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 291 out of 599 reviews" "
Rating 8 - Good. 176 out of 599 reviews" "
Rating 6 - Okay. 78 out of 599 reviews" "
Rating 4 - Poor. 27 out of 599 reviews" "
Rating 2 - Terrible. 27 out of 599 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mamadou

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place just wish the staff was more helpful and assisting towards clients needs.
Stayed 3 nights in Oct 2024

10/10 Excellent

SHASHI

Liked: Cleanliness, property conditions & facilities
Excellent property, very good breakfast
Stayed 4 nights in Sep 2024

8/10 Good

Duncan, Concord

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-out bill was padded with extra charges for mini bar which I did not use. This has happened to me before in Morocco. Check your bill. Service in night club was extremely slow, almost non-existent. Music was so loud you had to write to order anything. Conversation was impossible. I was granted access to the smaller heated pool, which I appreciated, but was told access was normally limited to members of a special club. Considering what I paid, access to the pool, should not have been restricted. The larger pool was much less interesting.
Stayed 4 nights in Oct 2024

10/10 Excellent

roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best equipped for our needs
Stayed 6 nights in Sep 2024

10/10 Excellent

patricia

Stayed 4 nights in Sep 2024

6/10 Okay

Thamir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKED: super friendly staff and helpful, location is great, beautiful grounds DISLIKED: Not allowed to bring in outside food. One of us is Gluten Free and kids are picky eaters so options are limited at the hotel. I understand not having outside food in the lobby or grounds but in the privacy of your own room? For a 5 star resort this was very strange and we have stayed at several accor properties and are accor members. This is the first time we experinced this. If you are ok with only eating at the hotel then this place is amazing. If you like freedom to choose I would select else where.
Stayed 7 nights in Sep 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
Stayed 7 nights in Oct 2024

6/10 Okay

Mousa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is expensive. The room is dull and dark. There isn’t much sunshine entering the room from the windows. Surprised to know that there was no bidet in the suite. There is a lot of not utilized space allocation in the lobby and corridors. Not the best of experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took such good care of us great beds and pool. I slept so well. Spa is wonderful and well priced. Gift shop is great walking distance to a few malls and such. Carriage ride close by. We definitely felt safe and cared for.
Stayed 1 night in Sep 2024

10/10 Excellent

CATHERINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennelle

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and everything was stellar will be back. Spa is heaven sent
Stayed 1 night in Sep 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

6/10 Okay

Ali, New York

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
While we loved our stay in Marrakech, the Sofitel brand here was not up to par. The housekeeping and wait staff are very kind and service-oriented. I won’t go into the details, but I believe that upkeep needs to become first priority in order to keep the Sofitel brand to standard. The appearance and lobby feel Sofitel, the inside is Best Western.
Stayed 3 nights in Aug 2024

6/10 Okay

Jawher Ben

Disliked: Staff & service, property conditions & facilities
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Youssef MHamdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and wonderful staff in all departments.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sujay Vinayak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Aug 2024

2/10 Terrible

Rafic

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was very slow and unorganised, I had to go through three persons, after an hour of wait, I asked for the manager and this is when I was able to check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Hesham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Stayed 3 nights in Jun 2024

2/10 Terrible

Farhan, niagara falls

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Staff stole money at the spa out of my bath robe. The reception and the manager on duty were extremely rude and disrespectful
Stayed 2 nights in Jun 2024

8/10 Good

Heta

Stayed 3 nights in Jun 2024

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time
Stayed 4 nights in Apr 2024

8/10 Good

Shahd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024