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Wash and Wills Hotel

3.5 star property
Family-friendly hotel with free breakfast and free valet parking

Photo gallery for Wash and Wills Hotel

Outdoor pool, pool umbrellas, lifeguards on site
Lobby
Hallway
Outdoor pool, pool umbrellas, lifeguards on site
Outdoor pool, pool umbrellas, lifeguards on site

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Breakfast included
  • 24/7 front desk
The current price is NZ$173
includes taxes & fees
23 Feb - 24 Feb

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Soundproofed
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Fan
Bathrobes
  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Balcony or patio
Soundproofed
Fridge
Flat-screen TV
Fan
Premium bedding
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Premium bedding, desk, laptop workspace, soundproofing

Executive Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Fan
  • 6 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Plot 37, Mbiro Road, Malukhu, Mbale

What's nearby

  • LivingStone International University - 4 min drive
  • Sipi Falls - 14 min drive
  • Mt Elgon Waterfall - 16 min drive
  • Wanale Cliff - 32 min drive
  • Sipi Falls - 75 min drive

Restaurants

  • ‪Case Del Turista - ‬3 min drive
  • ‪Chicken Papa - ‬2 min drive
  • ‪Sukaali - ‬4 min drive
  • ‪Endiro Coffee - Mbale - ‬3 min drive
  • ‪Casa Del Turista - ‬3 min drive

About this property

Wash and Wills Hotel

Family-friendly hotel next to a golf course
Consider a stay at Wash and Wills Hotel and take advantage of free continental breakfast, a poolside bar and a rooftop terrace. The on-site restaurant offers breakfast, lunch and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas and a lifeguard on site
  • Free self-parking, valet parking and extended parking
  • A round-trip airport shuttle (surcharge), supervised childcare (surcharge) and luggage storage
  • Free newspapers, tour/ticket information and 1 meeting room
Room features
All guest rooms at Wash and Wills Hotel offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 30-inch flat-screen TVs with premium channels
  • Balconies or patios, fridges and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Free secured valet parking on site
  • Free secured extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 9 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 150.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Property is also known as

Wash Wills Hotel Mbale
Wash Wills Hotel
Wash Wills Mbale
Wash Wills
Wash and Wills Hotel Hotel
Wash and Wills Hotel Mbale
Wash and Wills Hotel Hotel Mbale

Frequently asked questions

Does Wash and Wills Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Wash and Wills Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Wash and Wills Hotel on 23 Feb 2025 start from NZ$173.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wash and Wills Hotel pet-friendly?

Yes, this property allows pets (limit 1 total).

How much is parking at Wash and Wills Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Wash and Wills Hotel?

Check-in begins at 9 AM. Late check-in is available during limited hours.

What time is check-out at Wash and Wills Hotel?

Checkout is at 10 AM.

Does Wash and Wills Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 150.00 per vehicle applies.

Where is Wash and Wills Hotel located?

Located in Mbale, this family-friendly hotel is 1.7 mi (2.7 km) from LivingStone International University, and within 9 mi (15 km) of Mt Elgon Waterfall and Sipi Falls. Wanale Cliff is 12.1 mi (19.4 km) away.

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Wash and Wills Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 4 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Hotel itself was clean, staff could do with some training but very friendly, music was too loud by the pool and breakfast was poor, unless your from Africa and like chicken and potatoes for breakfast but there was eggs and toast so didn’t go without, good hotels are hard to find in this area so all in all it was ok
Stayed 5 nights in Dec 2019

4/10 Poor

Moses

Liked: Staff & service, property conditions & facilities
Stay Review
No electricity at the time of check-in and before check-out. Apparently the back up generator was faulty too. Room was very hot. When i requested for a fan, i was told that they had non left. No shower gels except to small soap bars. Room appeared abit run down compared to my precious stay 5 years ago. Day 2 breakfast was limited and I had to wait over 45 minutes for replenishment.
Stayed 2 nights in May 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Mark

Pleasantly Satisfying
The Staff made this two-week stay exceptional. My wife and I tend to be "relational" toward other people we encounter, and encounters with the staff were satisfying in this regard. Not intrusive nor invasive, but genuinely supportive and engaginging, the Staff (plus the cleanliness and overall pleasantness of the facility itself) made our stay at Wash & Wills enjoyable.
Stayed 13 nights in Jun 2021

6/10 Okay

masayuki

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
There wasn't much to like about W&W, it had good bones but is run down. Pool was green. Staff are friendly but need better training.
Stayed 3 nights in Mar 2019

8/10 Good

J, Georgia

Beautiful hotel and very clean. Bed was too hard for us. Music was loud but ended at a reasonable time.
Stayed 2 nights in Jul 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Heather

Great room in Mbale
Everyone at Wash and Wills was very sweet and helpful with everything I needed.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel is not bad. But there are many mosquites. No information from Expedia, I have requested to pay.
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Maria

Harmoniskt
Det var en härlig stämning, personalen gjorde allt de kunde för att fixa till våra önskemål. Trevliga och tillmötesgående - skön inställning.
Stayed 4 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Paul Göran

A fine stay!
Had a great stay. The hotel is popular and used for conferences, i e a lot of people are booking services as breakfast, coffee, lunch and supper. I think this was handle very professional and our stay was from that respect ok. The location is fine, but on the borderline to walk to the center. The boda's feel quite safe, but you need to plan ahead if you have small kids. I would definitely go back if I get the opportunity!
Stayed 9 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Michael , Denmark

Nice and quiet location
It was Excellent services and quite ,safe place for travellers to stay
Stayed 3 nights in Jun 2017