Milan Holidays from NZ$2,581

The smell of the hotel was very bad!

I love this place. It has a great food court and it is family friendly. I would say the location on the trip could be a bit better, but all in all the resort itself has everything you need. They even have people who will give you massages while you gamble.

I wanted to really love this hotel as it is in a great midtown location near Herald Sq. The surrounding areas are lively and safe, with lots of subway access and restaurants/coffe nearby. The hotel offers a wonderfully charming and boutique experience compared to the typical hotel. The building has old world charm. However, it is apparent that this charm comes at a cost as the infrastructure issn't up to par. One night I was awoken by honking cars at street level. The sounds came through crystal clear as if I had a window open, but upon checking the windows were clearly closed. Street level noise came through loud and clear. When opening my closet, the door knob fell right off. When using the shower, a loud vibration noise would come randomly from the wall mid shower. Not everytime, just randomly at certain points during a shower. When this noise happened, I would adjust the shower pressure and the noise would go away. A few light bulbs in my room were burnt out or dimmer. Otherwise, the staff were friendly and the overall hotel was clean. Wifi was blazing fast and stable. There is a cafe on ground floor that offers guest one free drink each day (I did not partake). There are two small elevators that can be slow when it is busy.

Excellent service, lovely staff, great food in the restaurant and room service. It was a wonderful place to go back to after busy days and nights.