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Hotel Metro, Autograph Collection

4.0 star property
Find comfort by the lobby fireplace or stroll along scenic Lake Michigan shores after exploring vibrant city culture.

Photo gallery for Hotel Metro, Autograph Collection

Reception
42-inch flat-screen TV with cable channels, TV, iPod dock
Lobby
Meeting facility
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Gym
  • 24/7 front desk
The current price is NZ$307
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 27.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 27.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
411 E Mason St, Milwaukee, WI, 53202

What's nearby

  • Pabst Theater - 5 min walk
  • Milwaukee Art Museum - 11 min walk
  • Baird Center - 12 min walk
  • Fiserv Forum - 15 min walk
  • Harley-Davidson Museum - 3 min drive

Getting around

  • Michigan & Jackson Tram Stop - 6 min walk
  • Milwaukee Intermodal Station - 17 min walk
  • Milwaukee, WI (MKE-General Mitchell Intl.) - 14 min drive

Restaurants

  • Oggie's Kitchen & Bar
  • ‪The Belmont Tavern - ‬3 min walk
  • ‪SportClub - ‬2 min walk
  • ‪Mason Street Grill - ‬1 min walk
  • ‪Third Coast Provisions - ‬1 min walk

About this property

Hotel Metro, Autograph Collection

Upscale boutique hotel near Lake Michigan
Close to Baird Center and Fiserv Forum, Hotel Metro, Autograph Collection provides a rooftop terrace, a garden and dry cleaning/laundry services. In addition to a fireplace in reception and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free bike hire, valet parking (surcharge) and express check-out
  • A front desk safe, a ballroom and multilingual staff
  • A lift, wedding services and meeting rooms
Room features
All 63 individually decorated rooms have perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with premium channels
  • Fridges, coffee/tea makers and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 34 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Things to do

  • Free bicycle rentals
  • Gym
  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (107 centimetre high)
  • Lift (183 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00, per accommodation, per stay, plus a deposit of USD 100.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per stay.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro
Hotel Metro Milwaukee
Metro Hotel
Metro Milwaukee
Metro Hotel Milwaukee
Hotel Metro
Metro, Autograph Collection
Hotel Metro, Autograph Collection Hotel
Hotel Metro, Autograph Collection Milwaukee
Hotel Metro, Autograph Collection Hotel Milwaukee

Frequently asked questions

Is Hotel Metro, Autograph Collection pet-friendly?

Yes, Hotel Metro, Autograph Collection allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a deposit of USD 100.00 per night and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Metro, Autograph Collection?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Metro, Autograph Collection on 9 Mar 2025 start from NZ$306.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metro, Autograph Collection?

Valet parking is available for USD 34.00 per night.

What time is check-in at Hotel Metro, Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of USD 30.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Metro, Autograph Collection?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Metro, Autograph Collection located?

Located in Downtown Milwaukee, this boutique hotel is within a 15-minute walk of Milwaukee School of Engineering, Lake Michigan and Baird Center. Fiserv Forum and Marquette University are also within 1 mile (2 km). Michigan & Jackson Tram Stop is 6 minutes by foot and Clybourn & Jefferson Tram Stop is 6 minutes.

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Hotel Metro, Autograph Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Everything was great. The property had Everything we wanted.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nan

The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious
Stayed 3 nights in Sep 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Had my room I had booked full already
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Super friendly staff. Great rooms.
Stayed 2 nights in Jun 2024

8/10 Good

Valejo

Amazing rooms, in a great location. Outside noise comes through the windows all night long, and the heater in the room sounds like someone’s trying to break in, but other than those the hotel is very nice! Would definitely stay again
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Staff was very friendly. Room and amenities were great. Had Oggies for breakfast/room service and it was delicious!
Stayed 1 night in Aug 2023

10/10 Excellent

Elise

Enjoyed my stay at the hotel metro! Stayed during summerfest, and it was very convenient to walk to and from the festival grounds!
Stayed 1 night in Jul 2023

10/10 Excellent

Omar

The rooms are huge
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Restaurant was great valet was friendly and quick
Stayed 1 night in Mar 2023

10/10 Excellent

Lukas

Pretty close walk to anywhere to do anything and pick from a lot of restaurants and bars walking distance... hotel it self is very rasy to navigate and room was very clean and welcoming.... huge room and surprisingly big bathroom... really nice property
Stayed 1 night in Sep 2023

10/10 Excellent

Andreas

Quiet hotel. Room was big & spacious.
Stayed 1 night in Feb 2023

6/10 Okay

Tara

Nice people but outlets didn’t work
Stayed 1 night in Jul 2024

10/10 Excellent

Leif

Great room to stay and work in with cool Art Deco touches. Rooftop experience and staff across the house were great. Smooth parking experience. I'd stay again for sure.
Stayed 1 night in Jul 2023

10/10 Excellent

Nicholas

Beautiful suite! Spacious and clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Jillian

Greg and check in was phenomenal! After a long day of delayed flights and my luggage being missing, they were exceptional on check in. The room is gorgeous and clean! My service at the hotel restuarant was great as well, Shaun was an excellent server and the steak was delicious! I didn't have my luggage, but they sent me up a robe and slippers. Seriously 10 out of 10!
Stayed 1 night in May 2024

10/10 Excellent

Mia

The hotel was a renovated older building. I liked the mixture of the new and the old. Very classy upsacle with everything you need. They have a lot of nice restaurants within walking distance. Great stay!
Stayed 2 nights in Jan 2023

10/10 Excellent

jamie

The suite was very modern and clean. The staff was very professional and courteous including valet service. I arrived late so I didn't get to use the on site bar but the mini bar was fully stocked.
Stayed 1 night in Mar 2023

10/10 Excellent

Brenda

Great Hotel in downtown Milwaukee
We came from AZ for the Harley Davidson festival. The Metro was a perfect location near Veteran’s Park. The associates at the Hotel were super friendly, knowledgeable and helpful. Arika at the front desk helped me get my Harley event tickets printed from my email. She was super friendly, has a great smile/personality and I was so happy the next morning when she was working so we could let her know how much we appreciated her.
Stayed 1 night in Jul 2023

2/10 Terrible

Lenae

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We booked a queen double (paying 565!), and when we arrived at the hotel they said there was a leak in the room and had to put us in a king - no more doubles available. They said they would bring a cot(s) for our children, only to arrive back later that night, no cots were delivered and when we called the front desk they informed us they did not have any available. The worst night of sleep on the floor in a hotel - has to be the grossest thing ever! Do better!
Stayed 1 night in Jul 2024

4/10 Poor

Spenser

Liked: Room comfort
Loud sounds above our room all night. Sounded like a machine or something above us making a pounding sound on the floor. Couldn’t sleep as a result.
Stayed 1 night in Oct 2022

6/10 Okay

Michele

Liked: Property conditions & facilities
Disliked: Staff & service
Check in was horrible! They couldn’t find our reservation and when I showed the info on my phone they said I had the dates wrong. They were not wrong. Then they found us and told me I said my last name wrong!!!!! The room was ok. It was missing pillows and towels! We were on the Milwaukee Street side which was loud from bars and cars. There was no room service menu so we were not aware that the hotel had room service. The restaurant was a nightmare with horrible service! We went for breakfast on Sunday and it wasn’t very busy. It took 1.5 hours to get eggs. We couldn’t get coffee refills because we couldn’t find the wait staff. They put the cream in before they deliver to the table. My husband takes his coffee black and was forced to drink it with cream as no one came back to the table. It was all around a terrible experience! This makes me sad considering how expensive everything is. Also had to pay $10 a day for WiFi when they advertised free WiFi. The only thing that works great there is the valet service. $40 a day plus tip. They work super hard and are on top of their game! Not sure I would stay there again considering the total experience! Definitely not worth $300 a night.
Stayed 2 nights in Aug 2024

8/10 Good

Dixie

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shelia

Stayed 1 night in Sep 2024