Our 3-week stay in NYC was a nightmare from the start. The property manager refused to provide the actual address until the last minute, claiming "security reasons." We needed an address for visa purposes, but they wouldn’t work with us. The unit is also two blocks from where they advertised. Upon arrival, we were shocked by how old and filthy the place was—dusty floors, stained pillows, cracked bathroom tiles, and a dangerously uneven floor. With half our group being young children, these conditions were especially concerning. The amenities were horrendous: a vacuum with no suction, a dryer with gum in the drum, and a stove with a strong gas smell. The kitchen was a disaster—dull knives, broken drawers, and scratched-up pots and pans. The electricity blew three times, and the furniture was so worn that sitting on it was uncomfortable.
The worst part? The trash situation, which they didn’t warn us about. The trash collector had the door code and let himself in without warning, even on days he wasn’t scheduled to come. He collected trash by dragging it through our living space, kicking it down the stairs, and leaving bags outside to rot for days. The door code is given to many of their employees, and there’s just one door between the outside and living area, with no deadbolt, so we did not feel safe. We paid a lot for this hellhole, expecting a clean and secure environment for our families. Instead, we were left feeling unsafe and disgusted. Avoid this place at all costs!