The home is as advertised, great location, unparalleled view, proximity to the mountain etc. We legitimately would rent this again but for the issue described below..I can't envision having small children around if the problems were still prevalent. Unfortunately, I got no response from the property manager when I sent the below message immediately after our stay. Zero response to-date. Unfortunate for the future business of this owner and Four Seasons...they've lost mine.
Date: Sat, Mar 13, 2021 at 11:00 AM
Subject: Re: Property ID: 3877978
Following up on our stay at 25 Blizzard. While we enjoyed the view, location etc., there are a few things that need to be brought to your attention. Upon arrival, we noticed an inordinate amount of fruit flies and ants. Being that it was just my wife and I, we dealt with it during our stay but, they were all over, including a heavy concentration of fruit flies in the 2nd floor master/bath- around the bed when sleeping at night and at all times nearly 20 dead flies on the shower. There was no open food source, they were there upon arrival and it got worse as our stay went on.
Most concerning to me is that the owners were there just before us and we weren’t (a) given a heads up, and (b) with their knowledge of the matter- evidenced by poison traps placed throughout the home- given an option to cancel.
Another issue is that I developed a rash from bacteria in the hot tub. As instructed we put the cleaner in after use. I don’t know if any other renters have reported a similar problem but, it is unpleasant and born from poor upkeep of the hot tub where bacteria thrives. I now need to go on antibiotics which is not a welcomed outcome after coming home from our one ski vacation.
We were initially thinking that we would rent this house for our family next year but these issues are simply unacceptable. We understand that a log cabin in the woods is prone to insects, but this issue is beyond the norm and needs to be addressed.
I’m confident that the house is rented regularly and these issues may not persist year-round, but you need to advise future renters given the health risks and sheer unpleasantness of the circumstances.
We are more than open to renting from you again, and in other homes in that neighborhood, but we’d need some level of assurance that this won’t happen again.