Family Hotels & Resorts in Ngaglik

"I was on a business trip, my associate suggested this hotel and arranged for a private driver so i really didn't spend much time in the hotel. The staff was friendly, the place clean and the morning buffet is quite good. The room price is good, i used Expedia to book it. This property is next to a couple of malls which was good when my phone charger died, samsung is in the mall. One thing that is probably a problem for most people is the 4 am Muslim prayers blasting across the city. This happens 5 times per day. Otherwise i felt safe in the area."

"The bathroom is not clean. Molds in the shower. Aged room. "

"This is an outstanding Hotel! By far the best and nicest hotel we have stayed at in Indonesia. It is filled with fascinating antiques. The staff bends over backwards and the food in the restaurant was excellent with a huge selection. One person in our party had to go to the hospital and the hotel could not have been more helpful accommodating. They let us feed the fish and the rooms even have a beautiful bathtub. "

"The facilities were better than I expected. However, Wi-Fi was very poor in units 907 and 909. I notified the desk but they seemed unconcerned."

"There were hiccups because most of the staff didn't speak English. Our room wasn't cleaned, probably due to an oversight. But staff were generally pleasant and helpful. The resort and nearby safari park are beautiful. The safari was very well designed with the lions and tigers kept in enclosed areas without visible bars, while zebras and deer could mingle with the vehicles coming into their area. "