My husband and I were looking forward to staying at this location for the celebration of life for a family member we recently lost. The last thing we needed was to have to find a new place to stay.
I had messaged the owner 3 times through the VRBO App, with no response, but we were definitely confirmed. When I finally called VRBO to say I hadn't heard from the owner about checking in details, they called him, and he responded that he would contact me through the App.
That response was merely a cancellation of our reservation. No message details, no apology.
Beware, if you are counting on having a place to stay!