First off, you don’t get the condo in the picture. We were able to chose what floor and where we wanted to be. That was totally fine. Secondly, it was incredibly dirty. We complained the second day via phone call to the front desk and were told someone is coming up. We waited 30 mins and no one showed. No one followed up either. There was so much black mold in the shower/bath, crumbs all over the kitchen counter, chairs and carpet. I don’t think they ever vacuumed. The cabinets were so sticky. I went out and purchased my own cleaning supplies. During the last two days we experienced multiple roaches in the kitchen area. We complained upon check out again and were told to fill out the survey when it was emailed, and I did. The grounds were nice and had lots of stuff to do, however the garbage cans were always full and we fished out plastic cups in the hot tub. Staff was always super nice and check in was a breeze. I will not be staying here again.