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Premier Hotel CABIN PRESIDENT Osaka

4.0 star property
Hotel connected to a railway/underground station in Kita with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Premier Hotel CABIN PRESIDENT Osaka

Lobby sitting area
Exterior
Interior entrance
Point of interest
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Twin Room, 2 Twin Beds - Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room, 2 Twin Beds - Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Rooms next door Queen Rooms - Non Smoking

2 Rooms next door Queen Rooms - Non Smoking

2 Rooms next door Queen Rooms - Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 17 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Run of House

Room amenity

Run of House

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Queen Room with Lounge Access - Non Smoking (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Queen Room with Lounge Access - Non Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use - Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room Single Use - Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for 2 Rooms next door Deluxe Twin Rooms - Non Smoking

2 Rooms next door Deluxe Twin Rooms - Non Smoking

2 Rooms next door Deluxe Twin Rooms - Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 6
  • 4 Single Beds

View all photos for Double Room - Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room - Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Queen Room - Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Queen Room - Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Double Room with Lounge Access - Non Smoking (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Double Room with Lounge Access - Non Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Deluxe Twin Room with Lounge Access - Non Smoking (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Deluxe Twin Room with Lounge Access - Non Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room Single Use - Non Smoking

Deluxe Twin Room Single Use - Non Smoking

Deluxe Twin Room Single Use - Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Twin Beds - Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Twin Room, 2 Twin Beds - Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Down duvet
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room Single Use - Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room Single Use - Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 17 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for 2 Rooms next door Twin Rooms - Non Smoking

2 Rooms next door Twin Rooms - Non Smoking

2 Rooms next door Twin Rooms - Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 17 sq m
  • Sleeps 6
  • 4 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Pillow-top bed
Down duvet
  • 2 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Smoking Premier Double

Premium bedding, down duvets, pillow-top beds, in-room safe

Smoking Premier Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Adjoining Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Adjoining Twin Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Non-Smoking Premier Double

Premium bedding, down duvets, pillow-top beds, in-room safe

Non-Smoking Premier Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Adjoining Deluxe Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Adjoining Deluxe Twin Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Non-Smoking Premier Deluxe Twin

Premium bedding, down duvets, pillow-top beds, in-room safe

Non-Smoking Premier Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Room - Non-Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Queen Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Non-Smoking Family Twin

Premium bedding, down duvets, pillow-top beds, in-room safe

Non-Smoking Family Twin

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Twin Room - Non-Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Adjoining Queen Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Adjoining Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for smoking premier queen

Premium bedding, down duvets, pillow-top beds, in-room safe

smoking premier queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Smoking Premier Deluxe Twin

Premium bedding, down duvets, pillow-top beds, in-room safe

Smoking Premier Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Non-Smoking Premier Queen

Premium bedding, down duvets, pillow-top beds, in-room safe

Non-Smoking Premier Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room - Non-Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
1-3-19 Minamimorimachi, Kita-ku, Osaka, Osaka-fu, 530-0054

What's nearby

  • Osaka Station City - 20 min walk - 1.7 km
  • Osaka Science Museum - 4 min drive - 2.8 km
  • Umeda Sky Building - 4 min drive - 3.0 km
  • Tsutenkaku Tower - 4 min drive - 5.6 km
  • Osaka Castle - 5 min drive - 4.3 km

Getting around

  • Minami-morimachi Station - 2 min walk
  • Naniwabashi Station - 13 min walk
  • Osaka (ITM-Itami) - 25 min drive

Restaurants

  • ‪麺乃庄 つるまる饂飩南森町店 - ‬2 min walk
  • ‪らーめん 颯人 - ‬2 min walk
  • ‪餃子の王将南森町店 - ‬3 min walk
  • ‪万両南森町店 - ‬2 min walk
  • ‪パンとエスプレッソと 南森町交差点 - ‬1 min walk

About this property

Premier Hotel CABIN PRESIDENT Osaka

Upscale hotel near Osaka Science Museum
Located close to Osaka Castle and Osaka Museum of History, Premier Hotel CABIN PRESIDENT Osaka provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at dining SAKURA, the on-site restaurant. In addition to conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a banquet hall and luggage storage
  • 1 meeting room, a 24-hour front desk and a vending machine
  • A lift, multilingual staff and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 239 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Pillowtop mattresses and down duvets
  • Hydromassage showers, toilets with electronic bidets and shower/bath combinations
  • 40-inch LCD TVs with digital channels
  • Fridges, children's slippers and free tea bags/instant coffee

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • dining SAKURA
  • パンとエスプレッソと南森町交差点

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier CABIN
Premier CABIN Osaka
Premier Hotel CABIN
Premier Hotel CABIN Osaka
Premier Hotel CABIN Osaka
Premier President Osaka Osaka
Premier Hotel CABIN PRESIDENT Osaka Hotel
Premier Hotel CABIN PRESIDENT Osaka Osaka
Premier Hotel CABIN PRESIDENT Osaka Hotel Osaka

Frequently asked questions

Is Premier Hotel CABIN PRESIDENT Osaka pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Premier Hotel CABIN PRESIDENT Osaka?

Premier Hotel CABIN PRESIDENT Osaka doesn't offer parking.

What time is check-in at Premier Hotel CABIN PRESIDENT Osaka?

Check-in begins at 3:00 PM.

What time is check-out at Premier Hotel CABIN PRESIDENT Osaka?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Premier Hotel CABIN PRESIDENT Osaka located?

Located in Kita, this hotel is within 2 mi (3 km) of Osaka Science Museum, Osaka Museum of History and Umeda Sky Building. Osaka Castle and Shitennoji Temple are also within 6 mi (10 km). Minami-morimachi Station is only a 2-minute walk and Ōsakatemmangū Station is 3 minutes.

Premier Hotel CABIN PRESIDENT Osaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 948 reviews" "
Rating 8 - Good. 230 out of 948 reviews" "
Rating 6 - Okay. 39 out of 948 reviews" "
Rating 4 - Poor. 11 out of 948 reviews" "
Rating 2 - Terrible. 14 out of 948 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Delicious breakfast buffet. Very clean rooms
Stayed 2 nights in Nov 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Cody

Liked: Staff & service, amenities, property conditions & facilities
Wonderful experience all around!
Stayed 4 nights in Nov 2024

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Premier Hotel Cabin President in Osaka! One of the standout benefits is its unbeatable location—being directly above a subway station made getting around the city incredibly convenient. The area also offers an abundance of delicious food options just steps from the hotel, making it a foodie’s paradise. The rooms were clean, comfortable, and thoughtfully designed. I truly enjoyed my stay and would happily return here for my next visit to Osaka!
Stayed 3 nights in Nov 2024

10/10 Excellent

Minh Phuc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying there and it will not be the last time. We initially booked for 5 nights and then move to Kyoto. However due to the extremely hot temperature, we decided to stay in Osaka shopping and cancel the trip to kyoto temples etc. so we tried to rebook for another 5 nights and the staff was very helpful to find 2 rooms next to each other. The breakfast was the highlight of our trip. The kids enjoyed the variety of the choices. Even now, back to Canada, we kept talking about how much we miss the hotel breakfast and we must go again. Although the staffs are not very fluent in English, but they are very willing to help. One thing to note that I don’t know how many times I feel so grateful about it. The day we left, my husband forgot his 3000$ camera in the laundry room when he went to get some ice. He didn’t noticed until when we were waiting for the Shinkansen to go Tokyo. The worst is he didn’t even remember where he left, the room, the lobby? He has no clue. While in the train he called the hotel and they said they found the camera and will ship to our hotel in Tokyo! We received the camera within 2 days, very carefully bubble wrapped in multiple layers. I can tell you that if it happened in Canada or USA, for sure the camera is gone! Thank you Premier Cabin President Osaka! We can’t wait to come back to your hotel again! 😊

10/10 Excellent

Jennifer Venetia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely want to stay here again for our next trip back to Osaka! The staff were friendly and very helpful. There were many amenities available in case we forgot anything, and the room was more spacious than we thought it’d be. It’s also right next to a station exit so if you don’t mind hauling luggage up a couple flights of stairs, the hotel is right there. There’s also an elevator at a different exit. I went with my partner and his parents and we all agree we would want to stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying on a premier floor was well worth it given the amenities
Stayed 3 nights in Oct 2024

6/10 Okay

James

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room I stayed in was damaged, smelled, and was slightly dirty. Was very unexpected.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Aleya

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good hotel. Clean rooms. Rooms are small and not much storage space.
Stayed 2 nights in Oct 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was near the train station and also has a good convenience store across the street
Stayed 4 nights in Oct 2024

10/10 Excellent

Jameson, Spring Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, nice rooms.
Stayed 4 nights in Oct 2024

8/10 Good

Adeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel next to the one of the train stations. The downside of that station is there is no elevator but r egardless it was convenient. Enjoyed my stay there
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, well located above a subway station. Room compact.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikhil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately surrounding area on all four corners of streets, had Train access stations. Used the local metro stations and JR trains. Hotel was beautiful with additional conveniences like courtesy face masks, teas, etc. A delicious buffet breakfast started our day. Both with western foods for my spouse and for me tradtional asian dishes as well. A nice balance. Next to hotel was a well attended coffee tea and pastries shop for local passerbys. A convenient 24 hour 7-11 store was within a few steps from the coffee place. Convenient to shopping and great restaurants. Rooms were comfortable with excellent daily service. A mini fridge and acess to coffee and tea was located in our room. We would come back to this hotel in a heartbeat. A wonderful experience in Osaka.
Stayed 6 nights in Sep 2024

10/10 Excellent

diana, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and very good breakfast and restaurant every where
Stayed 5 nights in Sep 2024

8/10 Good

Chi Huai

Liked: Cleanliness, staff & service, amenities
The location is closed to train station. The room is clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tik

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staffs !!! Excellenct breakfast buffet ....
Stayed 5 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, right on the subway line, easy to get anywhere in the city. Block from a main shopping lane, with tons of restaurants and shops.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented hotel and very convenient for shopping and restaurants.
Stayed 1 night in Sep 2024

8/10 Good

Abjaisa

Travelled with partner
Liked: Cleanliness
Stayed here for our 3 days Osaka trip.The room was good enough for 2 people. I was at the Premier floor and have access to the Premier lounge from 4pm to 9pm they had snacks, sweets, drinks and alcohol unlimited. Everyday they stock my fridge with beverages. The staff was nice just had some difficulty communicating with the front desk whenever I approach themZ Need more staff who can be fluent in English. Thanks
Stayed 3 nights in Sep 2024

2/10 Terrible

Wendell, North York

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
What this hotel has going for it is cleanliness. All goes downhill from there. The staff are very ignorant and uncaring to foreign guests. My daughter and I bought some food items from the 711 right beside the hotel and sat down at the cafe patio to eat. A cafe employee came outside and asked us why we were there and if we had a ticket. Shocked, I told her we were guests of the hotel and she reluctantly backed off. I believe this was racially motivated as we are South Asian with brown skin. Later I went inside to report this to the manager but the woman at front desk would not allow me to report this. Never in our home country of Canada have we been treated so poorly. If you are Japanese, this hotel is welcoming. If you are brown skinned like us, stay well away as they are passive aggressive hostile towards people of colour.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wai Lok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024