Best Western Lamphey Court Hotel & Spa

4.0 star property
Eco-certified hotel with full-service spa and health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Lamphey Court Hotel & Spa

Lobby
Exterior
Indoor pool, pool loungers
Bar (on property)
Indoor pool, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
The price is NZ$172
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 Single Bed, Non Smoking

Highlights

Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

Highlights

Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Single Beds

Standard Studio, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Connecting rooms available
Flat-screen TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room, 1 Double Bed, Kitchen, Annex Building

Highlights

Connecting rooms available
Kitchen
Flat-screen TV
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Desk
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Lamphey, Tenby, Pembroke, Wales, SA71 5NT

What's nearby

  • Pembroke Castle - 6 min drive - 4.5 km
  • Carew Castle - 8 min drive - 6.7 km
  • Freshwater East Beach - 8 min drive - 4.0 km
  • Manorbier Castle - 8 min drive - 8.3 km
  • Tenby Beach - 23 min drive - 15.8 km

Getting around

  • Lamphey Station - 9 min walk
  • Cardiff International Airport (CWL) - 130 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Watermans Arms - ‬8 min drive
  • ‪The Brewery Inn - ‬8 min drive
  • ‪Seven Spice Restaurant - ‬9 min drive
  • ‪Food at Williams - ‬6 min drive

About this property

Best Western Lamphey Court Hotel & Spa

Upscale eco-certified hotel near Freshwater East Beach
Located close to Pembroke Castle, Best Western Lamphey Court Hotel & Spa provides a terrace, a garden and a hair salon. Indulge in a body wrap, a hot stone massage and a manicure/pedicure at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), an outdoor tennis court and express check-out
  • Newspapers in the reception, a 24-hour front desk and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Best Western Lamphey Court Hotel & Spa have comforts such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 to 15.95 for adults and GBP 8.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 to 15.95 for adults and GBP 8.95 to 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Lamphey
Best Western Lamphey Court
Best Western Lamphey Court Hotel
Best Western Lamphey Court Hotel Pembroke
Best Western Lamphey Court Pembroke
Court Hotel Lamphey
Lamphey
Lamphey Court
Lamphey Court Hotel
Lamphey Hotel
Best Lamphey Court & Pembroke
Best Western Lamphey Court Hotel & Spa Hotel
Best Western Lamphey Court Hotel & Spa Pembroke
Best Western Lamphey Court Hotel & Spa Hotel Pembroke

Frequently asked questions

Does Best Western Lamphey Court Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Lamphey Court Hotel & Spa?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western Lamphey Court Hotel & Spa on 8 Dec 2024 start from NZ$172.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Lamphey Court Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Lamphey Court Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Best Western Lamphey Court Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Lamphey Court Hotel & Spa?

Checkout is at 10:30 AM.

Where is Best Western Lamphey Court Hotel & Spa located?

Situated in Pembroke, this spa hotel is 2 mi (3.2 km) from Freshwater East Beach and 2.6 mi (4.2 km) from Pembroke Castle. Lamphey Station is 9 minutes by foot.

Best Western Lamphey Court Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 145 out of 373 reviews" "
Rating 8 - Good. 131 out of 373 reviews" "
Rating 6 - Okay. 55 out of 373 reviews" "
Rating 4 - Poor. 26 out of 373 reviews" "
Rating 2 - Terrible. 16 out of 373 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently situated near Pembroke and neighbouring towns. Lovely views, the spa and gym a great bonus, breakfast lovely, rooms spacious with modern bathrooms. Dinner, specials and menu varied and lovely. The stately home feel was also nice with well maintained rooms. Most of all the hotel was well run by experienced and super friendly staff. All in all a great stay.
Stayed 5 nights in Oct 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
I only have one major concern, and that is you absolutely have to have access,, to bottled water in a gym especially where there is steam rooms and saunas.. Especially for the elderly, because severe dehydration, can kill...you you dont have an empty bottle with you , or water taken with you,,,.then a small fountain is just not enough...the rest of the stay was great...
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick, woodburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the older building with a nice room but could have benefited from a lift due to the open and narrow stone staircase. It was raining and the stairs were quite slippery. They did not have TV service and the wifi was questionible. The Bishops palace was at the end of the drive and was spectacular. The breakfast buffet was excellent and the dinners were very good.
Stayed 3 nights in Sep 2024

4/10 Poor

Roy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Definitely not 4 star. Every 3 star I’ve stayed at was better by far! I suspect the “4 star” is purely because of the pool. More like a Britannia level hotel so if you want a modicum of sophistication, avoid at all costs. Breakfast was a horrific experience - a poor B&B would have done a better job. On the second morning I elected to go hungry before my coastal hike. I was also woken up at 7am by non-stop footsteps on the creaky floorboards and furniture being moved. Obviously some kind of communal area above my room but no soundproofing or any attempts to minimise noise.
Stayed 2 nights in Oct 2024

2/10 Terrible

Faye

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated and dirty room, tiny double bed and dungeon like second bedroom with single beds against wall. Checked and and checked straight back out. Manager eating her dish fingers and chips on reception.
Stayed 1 night in Aug 2024

2/10 Terrible

lovleen

Disliked: Cleanliness, amenities, property conditions & facilities
A dirty, unhygienic hotel. Do not stay here. I arrived for a 3 night stay to a damp, musty and dirty coach house room and requested a room change immediately. The damp was so strong it was hard to breathe. The staff were great and moved me to a room in the main hotel. The new room was filthy- marks on the sheets, and someone's dirty toenails in the bathroom! The staff said the dirty sheets were an issue with their contracted laundry servicers and housekeeping. But the room was not clean. I was then moved again to a different coach house room for my final night; this room has a dirty TV remote, spiders in the corners and coffee stains on the carpet, walls and bed valance. Plus an overwhelming smell of damp (again!). The swimming pool ladies changing room was also filthy with clumps of hair on the floors, and soil from shoes. I requested a refund from the hotel after taking photographs of all issues and after discussing with the manager- I sent the photos to their email, and was given a refund for one nights stay. I had an abysmal time and did not sleep well at the hotel which ruined my break in Pembrokeshire. I felt like crying. It is surprising that the hotel offering is 4* rated; the place is old, unhygienic and dirty. The staff are lovely however, and were very understanding, claiming issues with their housekeeping service. They did not address the poor upkeep/damp/dirt. The hotel needs to be reclassified as a 2* and needs a deep clean. Stay at your own risk!
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Staff & service, room comfort
Luxury, but tired, at a great price.
This is a friendly hotel, with with good facilities, but is looking quite retro now. To be fair, the prices reflect that. Thd views are lovely, thd building is beautiful and its lovely to relax, explore the nearby Bishop's Palace ruins and not spend a fortune.
Stayed 1 night in Aug 2024

10/10 Excellent

Dharm, Gloucester

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was excellent. The room was spacious, clean and cosy, with excellent facilities. Good service from the staff. Kids enjoyed the pool. Food was tasty albeit a little pricey for what you got, but dining room was very pleasant. Nice location for visiting Pembroke, Tenby and beaches such as Broadhaven.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Marieke

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was quiet disappointed with this booking. The state of the hotel and room is way below average. I was excited to use the pool & spa area - the pool, jacuzzi, steam room all were cold. It was also being used as a public space so it was loud and definitely not relaxing! The room it self upon entrance instantly smelt damp, it has patched up jobs all around, on the roof, walls bathroom. The bathroom has mould and just generally feels unclean. There seems to be a major staffing & culture problem, beside the receptionists (who were lovely) all of the other staff seem over run and completely miserable. The breakfast was not good and definitely not worth the £16 I paid for it. I sincerely hope this place improves because it is situated in a beautiful spot in the world just a shame that the facilities are so under whelming.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mrs S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
Hotel was so shockingly bad that after checkout on Saturday morning. We didnt return and booked a different hotel e en though we had paid for Best Western in advance
Stayed 1 night in Aug 2024

2/10 Terrible

Mrs S

Stay Clear. 15.95 for a cold breakfast
A very dated hotel that would take me forever to write an honest review. Dust, dirt everywhere. Service was abysmal. Requested on both nights for dinner at 7.00pm,,was told not available, excepted 6.45 booking to be served at 7.25 with 1 other table taken on 1 occasion. Gratuity added to my bill automatically, without my consent as at check-in a notice clearly stipulate gratuities as discretionary... Shocking. So bad that I forfitted a 3rd paid night to stay elsewhere. This summarises our experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

ALEXANDRA

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not impressed with this hotel at all. Very run down and needs alot of money spent on it. Disappointing. Will not return. Breakfast not good either. It's such a pity as it has so much potential i.e. the location is stunning but everything else lets it down.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Lamphey
Excellent value for money, but maybe include breakfast in the price because you would never notice as the cost of the room is so good. The room design in the apartments need looking at as it’s hard to watch tv in bed but apart from that brilliant
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Stayed 1 night in Jul 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a good location as a base for touring around the area. The hotel was nice and the staff were good.
Stayed 2 nights in Jul 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

meirion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and view, breakfast was expensive. Would stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Helen

Disliked: Staff & service, property conditions & facilities, room comfort
Not good enough
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel, Haverfordwest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents said they enjoyed their stay very much.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Stayed 1 night in May 2024

2/10 Terrible

Dorela

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urgent need for upgrade on everything
Everything is run down, old and dirty. Very uncomfortable beds, dirty bathrooms. Shower very old and leaking everywhere, food a complete joke. Pool was ok but just ok.
Stayed 1 night in May 2024

8/10 Good

Nerys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family and a dog
Great size family studio and accommodation. Ideal also with dog, shame not be able to dine within, but understandable. Breakfast bit disappointing for price
Stayed 1 night in May 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and very interesting ruins next to the property.
Stayed 1 night in May 2024