Located close to Optus Stadium, Crown Promenade Perth provides a casino, a nightclub and a hair salon. Treat yourself to a massage at the on-site spa. Dry cleaning/laundry services, a gym and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
Bike hire, a lift and smoke-free property
Luggage storage, 2 meeting rooms and laundry services
Free newspapers
Room features
All guest rooms at Crown Promenade Perth have perks, such as air conditioning, in addition to amenities, such as safes and minibars.
Other conveniences in all rooms include:
Showers and hairdryers
Coffee/tea makers and desks
Property amenities
Things to do
Bicycle rentals
Casino
Full-service spa
Gym
Nightclub
Conveniences
Free newspapers in lobby
Hair salon
Luggage storage
Guest services
Dry cleaning/laundry service
Business services
2 meeting rooms
Business centre
Full-service spa
Massage
Accessibility
Lift
Room amenities
Bathroom
Hair dryer
Shower
Entertainment
TV
Food and drink
Coffee/tea maker
Minibar
Room service
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Safe
Policies
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property is also known as
Crown Promenade Perth Hotel Burswood
Crown Promenade Perth Hotel
Crown Promenade Perth Burswood
Burswood Holiday Inn
Frequently asked questions
Where is Crown Promenade Perth located?
Located in Burswood, this spa hotel is within 1 mile (2 km) of Crown Perth and Optus Stadium. Elizabeth Quay is 3 mi (4.9 km) away. Burswood Station is 9 minutes by foot and Perth Stadium Station is 21 minutes.
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Crown Promenade Perth Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 621 out of 987 reviews
10 - Excellent
621
Rating 8 - Good. 286 out of 987 reviews
8 - Good
286
Rating 6 - Okay. 56 out of 987 reviews
6 - Okay
56
Rating 4 - Poor. 18 out of 987 reviews
4 - Poor
18
Rating 2 - Terrible. 6 out of 987 reviews
2 - Terrible
6
9.0/10
Cleanliness
8.8/10
Staff & service
7.0/10
Amenities
8.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Steven
30 May 2024
Nice clean room, with lots of nearby dining options
Dated interior
No amenities provided such as dental kit, bottle water. a five star with zero star service. Stay at the quest cheaper and get way more than the crown.
Jess
Stayed 1 night in Jan 2025
10/10 Excellent
Peter
15 Feb 2025
Nothing
Peter
Stayed 1 night in Feb 2025
10/10 Excellent
Stephen
13 May 2024
Friendly and simple check-in, went to a restaurant in the casino for something to eat (Mothers Day, so all bookable restaurants in the complex were full), show at Crown Theatre in the evening, good breakfast the following morning, easy check-out.
Stephen
Stayed 1 night in May 2024
6/10 Okay
Alicia
15 Sept 2024
Stayed for 2 nights for my husband’s 50th birthday. It was fine but I put a note on the booking about this special occasion and requested late check out but staff knew nothing about it??
Alicia
Stayed 2 nights in Sep 2024
6/10 Okay
Ashleigh
12 Jul 2024
Good
Ashleigh
Stayed 2 nights in Jul 2024
6/10 Okay
debby
4 Nov 2024
The check in was easy and the staff were friendly. The room was nicely presented however we soon learnt that the walls were pretty thin and we could hear everything going on in the next room. There were people screaming & yelling and making large banging noises, this went on for over an hour before I called reception to ask for them to be quiet, in the morning it started again! To top it all off the pillows were as hard as rocks to sleep on so all in all we wouldn't stay at the Crown Promenade again.
debby
Stayed 1 night in Nov 2024
10/10 Excellent
Janet
7 Mar 2024
There was a mix up with the online booking, I booked a twin double, and the hotel system said we had booked a King, even though they were fully booked, they made sure we got the room we booked
Janet
Stayed 1 night in Mar 2024
6/10 Okay
Carolyn
10 May 2024
Ok bit old
It’s old. Our windows looked at a concrete wall. Was on the ground floor so easy access but it’s seen better days considering price. Location at Casino good
Carolyn
Stayed 1 night in May 2024
6/10 Okay
Jeffrey
2 Feb 2025
Jeffrey
Stayed 1 night in Jan 2025
10/10 Excellent
Toni
20 Jan 2025
Toni
Stayed 1 night in Jan 2025
2/10 Terrible
Tania
27 Nov 2024
Disliked: Staff & service
Tania
Stayed 5 nights in Nov 2024
8/10 Good
Kevin
20 Sept 2024
Kevin
Stayed 3 nights in Sep 2024
10/10 Excellent
john
16 Sept 2024
john
Stayed 3 nights in Sep 2024
10/10 Excellent
Verified traveller
23 Jan 2020
Verified traveller
Stayed 2 nights in Jan 2020
8/10 Good
Verified traveller
24 May 2019
Everything was great except the soundproof.
The staffs were friendly and helpful.
Verified traveller
Stayed 2 nights in May 2019
10/10 Excellent
Verified traveller
3 Mar 2019
A good clean and enjoyable weekender close to home
Verified traveller
Stayed 1 night in Mar 2019
10/10 Excellent
victor
16 Aug 2018
Great hotel central to Perth's Major Attractions
Great location - entertainment hub for Crown Casino, Perth Stadium & Belmont Horse Racing Track.
Plenty of free parking.
victor
Stayed 1 night in Jul 2018
10/10 Excellent
John
12 Aug 2018
Great hotel, facilities and location close to the city
John
Stayed 2 nights in Jul 2018
This review was submitted before 2018 and has not been verified.
10/10 Excellent
Christine
8 Jan 2017
Theatre Hotel
Perfect position for enjoying Crown theatre next door and walking to dinner, no need to drive anywhere - a rare option if you come from the country.
Christine
This review was submitted before 2018 and has not been verified.
10/10 Excellent
James
3 Nov 2016
Weekend Stay
Stayed for 2 nights- bed was very comfy & clean. There's a lot of variety with bars & restaurants close by, and some nice cafes a little further into Burswood
James
This review was submitted before 2018 and has not been verified.
10/10 Excellent
Anthony, C
23 Sept 2016
Nice hotel great staff
Experience with this hotel was extremely pleasant, staff really friendly.
Would be nice for more complimentary water provided for room
Anthony
This review was submitted before 2018 and has not been verified.
8/10 Good
Mary
10 Aug 2016
50th birthday celebrations
Close to main venues without the noise. Comfortable room, with security pass to use lifts. Free morning paper delivered to room door. Various parking options.
Mary
This review was submitted before 2018 and has not been verified.
8/10 Good
Verified traveller
6 Jul 2016
the staff where awesome, they went above and beyond.