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SUN & MOON, Urban Hotel

4.0 star property
Hotel with 2 hot tubs, a quick walk to Central Market
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SUN & MOON, Urban Hotel

Outdoor pool
Buffet
Aerial view
Suite, 1 King Bed, Balcony | View from room
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Spa
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe King Bed

Deluxe King Bed | City view

Deluxe King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | View from room

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite King Bed Without Balcony

Suite King Bed Without Balcony

Suite King Bed Without Balcony

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Bed

Deluxe Twin Bed

Deluxe Twin Bed

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

SUN & MOON, Riverside Hotel

Pool
Hot tub
Spa
Parking included
9.0 out of 10, Wonderful, (37)
SUN & MOON, Riverside Hotel
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About the area

Map
# 68, Street 136 and 15, Phsar Kandal 1, Phnom Penh, 12000

What's nearby

  • Central Market - 8 min walk
  • National Museum of Cambodia - 9 min walk
  • Royal Palace - 10 min walk
  • Wat Phnom - 13 min walk
  • Independence Monument - 2 min drive

Getting around

  • Phnom Penh Railway Station - 17 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.) - 29 min drive

Restaurants

  • ‪126 - ‬1 min walk
  • ‪Fatboy Sub & Sandwich Shop - ‬2 min walk
  • ‪Nimol Restaurant - ‬4 min walk
  • ‪Ostro - ‬2 min walk
  • ‪Hour Yin Noodle Shop - ‬1 min walk

About this property

SUN & MOON, Urban Hotel

Upscale hotel near Central Market
Located close to National Museum of Cambodia and Wat Phnom, SUN & MOON, Urban Hotel provides a poolside bar, a free daily manager's reception and a rooftop terrace. Indulge in a body wrap, a detox wrap and aromatherapy at The Spa, the on-site spa. The on-site international cuisine restaurant, SALT N PEPPER, Gastropub, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a TV in reception
  • Tour/ticket information, a 24-hour front desk and barbecues
  • Guest reviews say great things about the helpful staff
Room features
All 80 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LCD TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 12 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cloud 9 Sky Bar
  • Number 8 VIP Lounge
  • SALT N PEPPER, Gastropub
  • UNPLUG Bar

Things to do

  • 2 spa tubs
  • Bicycle tours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who smoke in a nonsmoking area will be subject to penalties (USD 100).
Property Registration Number 00010391

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

SUN MOON Urban Hotel Phnom Penh
SUN MOON Urban Hotel
SUN MOON Urban Phnom Penh
SUN & MOON, Urban Hotel Hotel
SUN & MOON, Urban Hotel Phnom Penh
SUN & MOON, Urban Hotel Hotel Phnom Penh

Frequently asked questions

Does SUN & MOON, Urban Hotel have a pool?

Yes, this property has an outdoor pool.

Is SUN & MOON, Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SUN & MOON, Urban Hotel?

Self-parking is free at this property.

What time is check-in at SUN & MOON, Urban Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 1:00 PM to midnight for a fee.

What time is check-out at SUN & MOON, Urban Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does SUN & MOON, Urban Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.00 per vehicle applies.

Where is SUN & MOON, Urban Hotel located?

Located in Phnom Penh City Centre, this spa hotel is within a 10-minute walk of Central Market, National Museum of Cambodia and Royal Palace. Wat Phnom and Independence Monument are also within 1 mi (2 km). Phnom Penh Railway Station is 17 minutes by foot.

SUN & MOON, Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 466 out of 825 reviews" "
Rating 8 - Good. 261 out of 825 reviews" "
Rating 6 - Okay. 66 out of 825 reviews" "
Rating 4 - Poor. 21 out of 825 reviews" "
Rating 2 - Terrible. 11 out of 825 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

The room and location are excellent but the hotel has some silly rules and is set up for maximum surveillance of guests. The receptionists can be very intrusive and they know things they shouldn't. They must have cameras everywhere.
Stayed 4 nights in Dec 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but lovely room with comfy bed and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and convenient
Stayed 3 nights in Nov 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Hotel was great. Good location. Nice quiet and modern rooms. The pool looks awesome in the photos, but is very dirty with heaps of green algae (doesn't look like it has been cleaned for a year or so), and there are loads of annoying pigeons on the rooftop that make what should be a really nice area rather unenjoyable.
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, well managed, good amenities and really nice big room. Good location close to nightlife and the river
Stayed 4 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like Spa under staffed. Difficult to get massage booking
Stayed 2 nights in Sep 2024

8/10 Good

ALAUKIK, AURORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities and hotels convenient location.
Stayed 2 nights in Aug 2024

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with nice rooftop pool and dining area. Well located.
Stayed 2 nights in Sep 2024

8/10 Good

Wahid

Liked: Staff & service, amenities, property conditions & facilities
Very close to the heart of the city with lots of bars and restaurants and near the lake front. Very busy streets. The rooms need some touch ups but was comfortable overall. The staff is amazing, very friendly and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Richard, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are extremely friendly, polite and knowledgeable. They are always ready to assist you when needed. The roof top bar with swimming pool is a plus esp at night you can enjoy the breeze and beautiful view of Phnom Penh😊
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stay many times. Outstanding consistent service
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, modern hotel
Been staying here for years. The rooms are spacious and well equipped. The showers are great. Service is always crisp and helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Minu

Stayed 3 nights in Jul 2024

8/10 Good

kosol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Sophorn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here were all very attentive and quick. The hotel looks older than 10 years old, and could use some renovation here ans there but it does meet your basic needs.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, thoughtful design, and conveniently located. Staff members are friendly and helpful.
Stayed 9 nights in Jun 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff, very friendly. Close to much entertainment ( restaurant, bar, walking along river, coffee shop, etc) modern facility that is presentable for business professionals to meet for meal/drinks. The rooftop pool great for relax with its bar and meal service. Have stayed in many other hotel in city but this is truly best.
Stayed 7 nights in Jun 2024

6/10 Okay

Muhammad Abdur Rahman

Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Stayed 2 nights in Jun 2024

10/10 Excellent

Steven, Innisfil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a number of times and have always had excellent service. The rooms are large (I like the double) and has a great breakfast and pool area (with shade from the sun!!).
Stayed 2 nights in Jun 2024

8/10 Good

Pranesh, Singapore

Stayed 3 nights in May 2024