Tried endlessly to contact the resort for days by telephone, whatsapp, email for free shuttle from airport as assured to ensure they got the message, also through my resort in Phuket, and friend from London, but regret no response until I landed in Phuket and requested two sales agents from a retail counter to call for the resort from a call box.
Driver though late did not apologise nor did the owner of the resort who were rude and impolite. Did not offer to carry my luggage to the room despite stairs, being female and senior citizen, which was discourteous and unacceptable. Since room had mosquitoes requested to move to another room. I would no way want to return to this resort as room was not appealing and not as per the picture displayed on website.