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Naina Resort & Spa

4.0 star property
Family-friendly hotel with 2 hot tubs and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Naina Resort & Spa

Outdoor pool, pool umbrellas, pool loungers
Front of property
Deluxe Room
Daily buffet breakfast for a fee
Family Room | Bathroom

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Breakfast available
    Breakfast available
The price is NZ$208
includes taxes & fees
10 Nov - 11 Nov
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Villa 3 bedroom

Villa 3 bedroom

Villa 3 bedroom

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Bathrobes
2 bathrooms
Hairdryer
Free bottled water
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Fridge
LCD TV
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Bathrobes
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Grand Deluxe Pool Access

Grand Deluxe Pool Access

Grand Deluxe Pool Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Fridge
LCD TV
Hairdryer
Bathrobes
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Hydromassage showerhead
Bathrobes
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Deluxe Room

32-inch LCD TV with cable channels, TV

Grand Deluxe Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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Parking included
Free WiFi
8.4 out of 10, Very good, (1008)
The price is NZ$134
includes taxes & fees
6 Nov - 7 Nov
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About the area

Map
2/58 Sainumyen Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • Banzaan Fresh Market - 12 min walk
  • Patong Beach - 13 min walk
  • Bangla Road - 14 min walk
  • Jungceylon Shopping Center - 17 min walk
  • Kalim Beach - 8 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 58 min drive

Restaurants

  • ‪Patong Corner Bar - ‬7 min walk
  • ‪Eddiez Nutrition Station - ‬8 min walk
  • ‪Sea Food Thai Food ป่าตอง - ‬8 min walk
  • ‪ก๋วยเตี๋ยวต้มยำไข่หวาน - ‬2 min walk
  • ‪Vieat Nam Food Restaurant - ‬7 min walk

About this property

Naina Resort & Spa

Upscale family-friendly hotel near Bangla Road
Jungceylon Shopping Center and Patong Beach are located near Naina Resort & Spa, which provides a poolside bar, a terrace and a garden. Indulge in a Thai massage, a body scrub and reflexology at Ton Khaw Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Limo/town car service, buffet breakfast (surcharge) and babysitting (surcharge)
  • Massage treatment rooms, concierge services and wedding services
Room features
All 120 rooms have comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
More amenities include:
  • Free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Fridges, childcare services and daily housekeeping

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 150 to 400 for adults and THB 75 to 200 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of THB 300 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night.
Cots (infant beds) are available for THB 1000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 150 to 400 for adults and THB 75 to 200 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Pet fee: THB 300 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: THB 1000.0 per night
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Naina Resort Patong
Dolphin Hotel Phuket Kathu
Dolphin Phuket
Dolphin Phuket Kathu
Phuket Dolphin
Nai Na Resort Patong
Nai Na Resort
Nai Na Patong
Nai Na
Nai Na Resort & Spa Patong, Phuket
Naina Patong
Naina Resort
Naina Resort & Spa Patong Phuket
Naina Resort & Spa Patong
Nai Na Resort Spa
Naina Resort Kathu
Naina Kathu
Naina Resort Spa

Frequently asked questions

Does Naina Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Naina Resort & Spa?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Naina Resort & Spa on 10 Nov 2024 start from NZ$208.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naina Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of THB 300 per pet, per night.

How much is parking at Naina Resort & Spa?

Self-parking and extended parking are free at this property.

What time is check-in at Naina Resort & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Naina Resort & Spa?

Checkout is at noon. Late check-out is available for a fee.

Does Naina Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1300 per vehicle applies.

Where is Naina Resort & Spa located?

This family-friendly Patong hotel is located near the beach, within a 15-minute walk of Nanai Road, Patong Beach and Bangla Road. Royal Paradise Night Market and Banzaan Fresh Market are also within 15 minutes.

Naina Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 290 reviews" "
Rating 8 - Good. 122 out of 290 reviews" "
Rating 6 - Okay. 62 out of 290 reviews" "
Rating 4 - Poor. 28 out of 290 reviews" "
Rating 2 - Terrible. 13 out of 290 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Joanne

Disliked: Staff & service
Stayed 9 nights in Jun 2024

4/10 Poor

Antoinette

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs an update, nothing compared to the photos. Nothing works!! Definately not what i expected from the photos very disappointed.
Stayed 11 nights in Dec 2023

10/10 Excellent

Khaled

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My girlfriend and i stayed here and we was very disappointed. We immediately noticed the air-conditioning was bad and the toilet wasn't flushing (no water connected) we told the room and they fixed the toilet but said the air-conditioning needs time to work.. i know very well thats not the case but waited anyway, after being told 9 times to wait 15 minutes i complained (had people in and out the room when we just wanted to relax and take a cold shower and enjoy the cool air) they finally change our room to another but that room had a lot of damage in it. I feel i should have not paid for this stay it was horrible. Also for some smart reasons they're growing rice outside the rooms and near the pond/bar restaurant. This brought a massive amount of mosquitoes in the rooms and around the area, you couldn't sit outside and enjoy the seating area. If you like quiet i would avoid it has a tahi kickboxing stadium on its grounds behold half of the rooms. Lucky it was notnin use on a Sunday so we didn't hear anything but its so close you wouldn't get any peace and quiet. The staff was very rude and very unhelpful. They upset my girlfriend too (she is thai, and they was rude to her a few times when trying to resolve the room issue) avoid this place and its bad staff
Stayed 1 night in Apr 2023

10/10 Excellent

Rojeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location in heart of Patong. Very calm and clean and relaxing place. Highly recommend. The rooms are clean daily and staff is helpful and friendly.
Stayed 17 nights in Dec 2022

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
It is a hotel that has clever angled photos. The reality is not as good as the photos suggest. The hotel is situated far from the beach and the pool is on the edge of a busy parking lot with urban hovels surrounding the property. The rice paddy photos are seasonal. Out of season the property just has mud pits in front of the rooms and throughout the site.
Stayed 2 nights in Dec 2022

6/10 Okay

TAN HONG HONG

Stayed 1 night in Mar 2022

8/10 Good

Dean

Stayed 2 nights in Dec 2021

6/10 Okay

Csaba

Travelled with family
Stayed 10 nights in Sep 2021

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great stay!
Loved it here! Just under 2 weeks, had a deluxe pool view room, but bathroom was very dark so couldn’t see in the wardrobe... Perfect location for everything (if you do the trips normally you’ll get picked up last and dropped home first) The Thai Boxing Stadium is on site and provided 1-1 Muay Thai training lessons and watch the fighting (do the VIP seating) Pool was clean and always nice temperature, the breakfast was standard and open early so you could eat before any trips! Would definitely recommend!
Stayed 10 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was inexpensive to stay at but I found it to be fine. The boxing gym next door had fight nights on and there wasn't any noise and we were in the part of the hotel directly next door. The only problem was that the air con leaked but after the first night we put the garbage under it to catch the water and then all was ok it only leaked for a short amount of time once each night. We didn't go to breakfast, but happy hour was good. Staff are very friendly. It is about a 15 min easy walk to Juncelyon Bangala Road and the Beach. Would definitely stay there again.
Stayed 8 nights in Feb 2020

6/10 Okay

Georgia

Disliked: Property conditions & facilities
Noisy room
To much noise from the air condition. We could not sleep
Stayed 17 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 16 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Nice hotel, communication difficult
Hard to communicate with majority of the staff made simple requests difficult Room was nice, pool only shallow
Stayed 7 nights in Dec 2019

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was a lovely spacious hotel room; it had everything you could possibly need in the room, even umbrellas. We also had a microwave, which was a good addition, my partner and I loved that we were able to warm up our food. On our arrival we did notice some mosquitos. Location was great if you liked Muay Thai, because the boxing ring was literally on the doorstep of the hotel. The hotel was in a great area in terms of shops and street food. The walk to Bangalore road/main shops etc. was a 15-20 minute walk. The only complaint we had was the shower and water in the bathroom not working, a few times we went to have a shower and no water coming out, and when it did it came out it was cold and very slow (no power), we then tested the taps and shower and the same thing happened. We called reception and they sent a repair/maintenance man, not quite sure if we should call him a maintenance man, because he switched the tap on and off and said it was working and left, no water pressure was checked or an attempt to try and fix it. The swimming pool facilities were great and snacks were available to purchase. We did find the deposit fee to be quite expensive compared to other hotels we stayed at in Thailand.
Stayed 4 nights in Nov 2019

4/10 Poor

Terry

Travelled with family
Disliked: Staff & service
Wont recommnend
The first day we arrived there was no one to help with bags. No lifts and if you are above average in height goodluck with the shower. Breakfast on the first day was shocking had to call the manager and ask if she would be happy if she was eating there. 2 people helping 1 was making omlettes for 10 people. The food buffet was empty and only after complaining did they fill it up. The 2nd day was better but maybe cause we were there at 7am
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
The guy that transported us to patong beach was very rude. Not being helpful at all. Our room smell musty, not clean. Lighting was bad. Need more lighting in room and a mirror at the table.
Stayed 3 nights in Nov 2019

6/10 Okay

karrah

Disliked: Cleanliness, property conditions & facilities, room comfort
We got what we paid for
The resort appeared beautiful from the outside with a stunning pool but I was shocked with the quality of the rooms. We arrived late and slept on the most uncomfortable hard bed. There were also loud carts that passed by our patio all night. We requested to switch rooms the next day. At the front desk we explained the noisy night we had and the two ladies were just talking amongst themselves. I said “hello can you please listen to us”. It was very disrespectful. We got to our new room & the bed was comfier. We were told housekeeping would fix the bed. However, I was shocked that both rooms had no soap to wash our hands with. We had to use the shower gel they provided. We also thought it was odd how we went to the front desk to ask for water and they couldn’t just charge it to the room. They walked with us back up to the room to make sure we would pay.
Stayed 2 nights in Nov 2019

8/10 Good

Michelle

Liked: Room comfort
Zen living experience
Room was great, a little bit older but still really nice and spacious. It was nice to have robes and slippers, as well as beach towels and a beach bag. The place is very beautiful. There is also a free shuttle to Patong beach which was great!
Stayed 2 nights in Nov 2019

6/10 Okay

James

Liked: Cleanliness
Not professional
Not a bad place to stay, clean room, staff at front desk is overwhelmed by so many guests, we we’re suppose to have breakfast buffet when we checked in but the next day we we’re told that it wasn’t included., we had to argue with front desk for about 40 minutes & they finally told us to go ahead go and eat for that day, then Hotels.com told me later after so many messages back & forth with hotel staff that our stay did not include breakfast..but when we checked in they said it was included so did my paperwork. Muay Thai gym is right next door so got a workout in but after bitter experience with hotel hotel staff being unprofessional I wouldn’t be staying at this place again.
Stayed 6 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Took a long to to check in as, there was a few customers arguing about being over charged. Also any extra services I.E taxis where double the price then outside the hotel resort
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Oct 2019

8/10 Good

CHI KWONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm stay
It’s a very nice hotel comparing with highly attractable price. It’s very quiet, clean and comfortable resort. They provide very good massage too! New staffs in front desk should be trained better.
Stayed 7 nights in Jun 2019

8/10 Good

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in Patong
Great facilities ok location and great staffs
Stayed 1 night in May 2019