El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Adults-only beachfront aparthotel
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Exterior
Interior
Private beach, white sand, 2 beach bars
BEACH FRONT JUNIOR SUITE
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Free airport shuttle
  • Pool
  • Spa
  • Outdoor space
The price is NZ$759
includes taxes & fees
4 Dec - 5 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

BEACH FRONT SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIER SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

PREMIER LUXURY JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Paradise Beach - 9 min drive - 6.3 km
  • Maroma Beach - 14 min drive - 9.4 km
  • Puerto Morelos Town Square - 15 min drive - 12.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront aparthotel
Catch some rays on El Dorado Royale, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. Each apartment boasts a jetted bath and offers free WiFi and free minibar items. Thoughtful touches include dressing gowns and slippers. Other touches available are room service and a Smart TV.
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 accommodations with free minibar items and complimentary dressing gowns. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Meals and beverages at companion properties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Dining

  • 2 beach bars
  • 2 poolside bars
  • 6 restaurants
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transport to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have a pool?

Yes, this property has 6 outdoor pools.

How much does it cost to stay at El Dorado Royale, Catamarán, Cenote & More Inclusive?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at El Dorado Royale, Catamarán, Cenote & More Inclusive on 4 Dec 2024 start from NZ$758.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Royale, Catamarán, Cenote & More Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does El Dorado Royale, Catamarán, Cenote & More Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yes, the property is all-inclusive.

Where is El Dorado Royale, Catamarán, Cenote & More Inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club.

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 146 out of 244 reviews" "
Rating 8 - Good. 52 out of 244 reviews" "
Rating 6 - Okay. 24 out of 244 reviews" "
Rating 4 - Poor. 11 out of 244 reviews" "
Rating 2 - Terrible. 11 out of 244 reviews" "

9.2/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NARASIMHA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good resort. Highly recommend with a number of activities. Great staff. Away from the bustle of the city, quiet and you can really enjoy & relax without a bother.
Stayed 4 nights in Nov 2024

8/10 Good

ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service is impeccable! Food options for breakfast and dinner are always higher quality than lunch, but pretty good considering that it’s all inclusive! Rooms get cleaned every day, and concierge is always so friendly.
Stayed 4 nights in Nov 2024

8/10 Good

Marielly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very cleaned and it looked nice and calming. Most of the staff was professional, friendly. I didn't like that I had a credit of $100 for massage and I had to pay the full price! Starbucks is Not included in your package! You have to over pay for a coffee! I RECOMMEND TO BRING MEXICAN PESOS YOU WILL BE CHARGED IN PESOS AND IF YOU DON'T KNOW YOU GET CHARGE MORE. The beach was clean in the Am becareful with the rocks! Young men will come to the beach from outside to sell you staff everyday. Security will be trying to keep them away. They understand when you say NO so just say No. The massage sellers will keep trying to sell you massages they asked me 3 time same day that I had a massage it was annoying. Activities are over price compared to all my trips around the world over price! The ladies that sell the activities were rude because I wanted to pay the activities right there with cash or card they want it to be charged to your room I said NO they agree accept a card however 3 working cards were declined*...! I loved that you can get food delivered to your room it is include in the package. During the day you have to be dressed up woman all covered up to get lunch or you will be ask to leave to dress up! The restaurants dinner(beside 1) will be closed Monday to Thursday! Bars will be open.. If you are an alcoholic and you are in recovery this won't be good for you. They still need to work with prices, the harassment and dining options.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jose Perpetuo, Clifton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Resort
Stayed 4 nights in Nov 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall hospitality was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

svitlana, ann arbor

Stayed 5 nights in Oct 2024

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed every bit of my stay. Everyone there was really nice. The food was fantastic. Definitely would come back to this resort and definitely would need to stay longer
Stayed 3 nights in Nov 2024

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Likes: staff were great, food/restaurants are very good. Grounds within the property are excellent. Dislikes: beach is poor and has unsightly concrete wave breakers. This was never a natural sand beach and can be very rough under foot. This property is large and spread along the coast line and the resort has numerous golf carts etc running around of which some drive way too fast where guests walk. Consideration: this is a wedding destination resort. There were numerous weddings during our stay so be prepared for a lively time in and around the large pools and outdoor wedding parties and receptions going late into the evening. This was not a big deal for us but something to consider depending on what your vacation needs are.
Stayed 10 nights in Nov 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and blissful
Stayed 2 nights in Nov 2024

10/10 Excellent

carrie mayree

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful, very clean, and felt safe walking around even at night, would definitely recommend. Staff is amazing.
Stayed 7 nights in Nov 2024

2/10 Terrible

Victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Too many very bad things to list I will not be going back
Stayed 3 nights in Nov 2024

6/10 Okay

Gina K

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The beach was decent but not swimmable. Lots of walking. Golf cart "taxis" were around but not enough. Breakfast buffet was great. Dinner is a pain and not that good. You have to make reservations and the choices are slim. I had acid reflux most of the week so be prepared. Pools are nice but you do not get access to all of them. Music was not my style (nor most people there...they need to adjust for their real crowd). Room service was bad. It took 2 hours, food was cold and no microwave in the room. Rooms are nice and roomy, great whirlpool tub in each room. Waitresses were around to bring you drinks everywhere. Airport transportation was free and top notch. Entertainment was OK....could have been better.
Stayed 7 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
There are too many things about this resort that I didn’t like to list I would not come here again
Stayed 6 nights in Nov 2024

10/10 Excellent

Alan David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Rooms were clean. Food was great pools were abundant clean and plenty of room to do what you want.
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Amenities
Great Resort, friendly staff, great food !
Stayed 9 nights in Nov 2024

10/10 Excellent

Maciej

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big property and lots of activities
Stayed 5 nights in Nov 2024

10/10 Excellent

Rachel C

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful! Wish we stayed longer.
Stayed 4 nights in Nov 2024

2/10 Terrible

Josefin, Anna

Travelled with family
Disliked: Amenities
You get a ride on the cart to your room after that good luck with the golf carts picking you up. The restaurants were in different resort areas making it long distances to walk when there are limited carts. After a certain time at night they only have like 1 cart for the whole 3 resort areas. The alcohol drinks were awful. Tried several of them at different bar locations and I do t know if it’s just the mixes they use but not good at all. If your younger crowds this is not for you. It’s more an older crowd vibe, I’m older just saying. The entertainment was good, the food was delicious. I had to save that part for the end.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
The property was nice, staff was very friendly. The beach is somewhat miss leading. Large concrete wave breaker ruined the view.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent place to vacation!! Very safe
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it here!! Amazing customer service, spa, lots of different food options from Italian, sushi, lobster beach dinner, juice bars and so much more! Plus incredible amenities- day trip on a catamaran, trip to the zoo , water park, cooking classes- etc
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful. Accessible staff and amenities. Only down side was the ice machine was down
Stayed 5 nights in Nov 2024