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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma

5.0 star property
Beachfront hotel with calming spa services
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma

Restaurant
Outdoor pool, free pool cabanas, pool loungers
Building design
Frette Italian sheets, premium bedding, memory-foam beds, free minibar
Breakfast area
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Gym
    Gym
The price is NZ$1,084
Price available on 7/11/2024

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Big Kahuna Suite

Big Kahuna Suite

Big Kahuna Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Lair Suite

Lair Suite

Lair Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP QUEEN)

Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Suite, Oceanfront (SWIM-UP QUEEN)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 2 Single Sofa Beds

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Single Murphy Bed

View all photos for Suite, Oceanfront (SWIM-UP KING)

Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Suite, Oceanfront (SWIM-UP KING)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Penthouse, Oceanfront (SWIM-UP KING SUITE)

Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Penthouse, Oceanfront (SWIM-UP KING SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Pineapple Suite

Pineapple Suite

Pineapple Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

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About the area

Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive
  • Puerto Morelos Beach - 15 min drive
  • Puerto Morelos Town Square - 16 min drive
  • Maroma Beach - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬12 min drive
  • ‪Huama - ‬12 min drive
  • ‪Limon y Sal - ‬12 min drive
  • ‪El Mar y Tierra - ‬9 min drive
  • ‪Don Miquel - ‬10 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma

Luxury all-inclusive hotel by the ocean
A free return airport shuttle, free water park access and 2 swim-up bars are just a few of the amenities provided at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a hot stone massage, a manicure/pedicure and a facial at NÁAY SPA, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour health club; Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma also has a free food/drink shopping service, a free daily manager's reception and shopping on-site. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide and 2 swim-up bars
  • Free self-parking
  • Limo/town car service, supervised childcare (surcharge) and a 24-hour front desk
  • A water dispenser, outdoor furniture and wedding services
  • Guest reviews speak highly of the family-friendly amenities and helpful staff
Room features
All 280 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as furnished balconies and laptop-friendly workspaces.
Other amenities include:
  • Changing tables, children's slippers and children's dinnerware
  • Hypo-allergenic bedding, Frette Italian sheets and memory foam beds
  • 2 bathrooms with rainfall showers and deep-soaking baths
  • Smart TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and childcare services

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

American (Sign language), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 swim-up bars
  • 3 bars/lounges
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • BIKINI BOTTOM BAR™ & GOUR
  • GOOD BURGER™
  • LE SPATULA – MARKET DININ
  • PIAZZA™
  • YACHT CLUB, WORLD CUISINE

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 6 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • 2 private bathrooms
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number OPERADORA GENTION SA DE CV

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya

Frequently asked questions

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma on 7 Nov 2024 start from NZ$1,083.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma?

Self-parking is free at this property.

What time is check-in at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma?

Checkout is at 11:00 AM.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma?

Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, cooking classes, pilates classes and more.

Where is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma located?

This Playa del Carmen hotel is on the beach, 3.1 mi (4.9 km) from Playa Paraiso Golf Course, and within 6 mi (10 km) of Paradise Beach and Nicklaus Design Golf Course. Sanctuary of Hope and Time Capsule and Dr. Alfredo Barrera Marin Botanical Garden are also within 6 miles (10 km).

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 584 out of 1018 reviews" "
Rating 8 - Good. 177 out of 1018 reviews" "
Rating 6 - Okay. 118 out of 1018 reviews" "
Rating 4 - Poor. 69 out of 1018 reviews" "
Rating 2 - Terrible. 70 out of 1018 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Genifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Javier Cueva

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
El servicio es pésimo. La gente no se esfuerza para darte el mejor servicio posible y confrontan al cliente cuando exige el servicio por el que se paga. El poco espació en el que se podía estar en la playa estaba completamente sucio. Botes y bolsas de plástico, tapas y mas basura. El parque acuático es excelente y de primer nivel. Sin embargo el mal servicio nos dejó el peor sabor de boca y sin ganas de regresar. Ninguna empatía con el cliente, cuando se presentan situaciones que hay que solucionar, ni por las cantidades de dinero que pagamos para ir a ese lugar.
Stayed 5 nights in Oct 2024

6/10 Okay

aayah

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This is definitely a children's resort. the water park was amazing. amenities for the baby were very convenient including bottle sanitizer and baby bath tub/ changing table. the room wasn't spotless but it was okay. the dining options left a lot to be desired.
Stayed 4 nights in Oct 2024

10/10 Excellent

Araceli, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was the best family trip.
Stayed 3 nights in Aug 2024

8/10 Good

JAZMIN

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the waterpark and the rooms! The pool in our balcony was so beautiful but the water was freezing. We didn’t like how expensive the gift shop was, the prices were outrageous.
Stayed 1 night in Oct 2024

10/10 Excellent

rocio anahi, Kennewick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exellent, all food was incredible, we loved all the datails everywhere, most definitely will be back!
Stayed 2 nights in Oct 2024

8/10 Good

Giancarlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and stay were excellent. Food wise I expected much healthier variety to be available as this is targeted towards children and families.
Stayed 3 nights in Oct 2024

8/10 Good

Rahsheeda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort was so nice. I encountered one extremely Rude employee. Which immediately put a bad taste in my mouth. She worked at the spa check in, her name Started with a R. She was horrible. Piazza was delicious! The room service food was not very good. Le spatula had decent food. Overall my children age 10 and 20 had a great time!
Stayed 4 nights in Oct 2024

10/10 Excellent

GERARDO

Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, the food was very delicious and the staff is incredible the best ever!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Firas

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beautiful
Stayed 3 nights in Oct 2024

2/10 Terrible

Jose

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The only acceptable thing about this hotel is the waterpark. The hotel and the food are TERRIBLE.
Stayed 3 nights in Oct 2024

6/10 Okay

Valerie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It takes an excessive amount of time to get from the lobby to the rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Yunique

Stayed 3 nights in Sep 2024

4/10 Poor

Anyiled

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It is not all inclusive as advertised, and in fact there is some false advertisement for this location. Upon arrival, we were greeted by various offers to buy drinks, food, and very overpriced toys. The resort is adopting the business model from a bigger one located in Orlando FL, where everything has a price at a mark up. The staff are at times very unhelpful, and are not willing to make up for any inconvenience unless it benefits the resort in someway. There are no coupons, or discounts offered which other locations in Cancun do offer when the client has had a bad experience. Will not return to this resort.
Stayed 5 nights in Oct 2024

8/10 Good

Sara, miami

Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Staff & service
staff could be a lil bit more welcoming, but other than that, food was great, drinks were good and rooms were good as well. I know its a kids hotel but i wish there would be activities later than 8 pm, everything is closed after 10 pm so the only option is to go to the room, but other than that everything was good. Also the prices at the shops are ridiculously expensive and they dont even have bags after you spend your money on them.
Stayed 4 nights in Oct 2024

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Oct 2024

10/10 Excellent

Alma Cristina

Stayed 2 nights in Jun 2024

10/10 Excellent

raymi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing!! super friendly staff and the hotel is beautiful!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Salvador

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is safe and beautiful for my kids
Stayed 3 nights in Sep 2024

10/10 Excellent

CLAUDIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it! Kids (11 & 9) had the time of their lives, want to go back soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024