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Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban Playa del Carmen hotel in Playacar with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Golf
Golf
In-room safe, laptop workspace, blackout curtains, soundproofing
Rooftop terrace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Gym
The price is NZ$134
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Golf View

Suite, 2 Bedrooms, Balcony, Golf View | Living area

Suite, 2 Bedrooms, Balcony, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Garden View

Studio, 2 Queen Beds, Balcony, Garden View

Studio, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Garden View

Studio, 1 King Bed with Sofa bed, Balcony, Garden View

Studio, 1 King Bed with Sofa bed, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers

Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
9.2 out of 10, Wonderful, (918)
The price is NZ$183
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel
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About the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

What's nearby

  • Playacar Golf Club - 19 min walk
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 10 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪RIU Lupita Resort - ‬16 min walk
  • ‪Starbucks - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Hotel near Playacar Golf Club
Located close to Centro Maya Shopping Center and Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen provides free full breakfast, a poolside bar and a free food/drink shopping service. Free in-room WiFi is available to all guests, along with a rooftop terrace and laundry facilities.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Express check-out, a water dispenser and a 24-hour front desk
  • ATM/banking services, a reception hall and a computer station
  • Outdoor furniture, wedding services and a lift
  • Guest reviews say great things the overall value, helpful staff and location
Room features
All 149 rooms offer comforts, such as wet bars and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Family friendly

  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (61 centimetre high)
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on 8 Dec 2024 start from NZ$128.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Playa del Carmen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Playa del Carmen?

Checkout is at noon.

Where is Residence Inn by Marriott Playa del Carmen located?

Located in Playacar, this hotel is within 1 mi (2 km) of Centro Maya Shopping Center and Playacar Golf Club. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 mi (5 km).

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 896 reviews" "
Rating 8 - Good. 145 out of 896 reviews" "
Rating 6 - Okay. 48 out of 896 reviews" "
Rating 4 - Poor. 20 out of 896 reviews" "
Rating 2 - Terrible. 40 out of 896 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! The staff offered a charm welcoming every day!
Stayed 6 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Staff & service, property conditions & facilities
I’m by to
Stayed 1 night in Nov 2024

10/10 Excellent

Ligia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All thing were good! Except last day, a drunk man took the elevator and started to be close to me, with rude word, and not matter what, my husband was with me. We reported this incident at the front desk,
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

ekaterina

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Estella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
me encanta este hotel, muy limpio, cama confortable, cuarto bien equipado con su pequeña cocina, el desayuno excelente servicio, la mesera muy amable y atenta, el personal de recepcion muy amables y muy atentos a nuestras necesidades. Me encanta este hiotel volveria siempre aqui. Gracias por sus atenciones
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room had a leak in it and carpet was soggy wet. When asked to switch rooms they took us to a room that had more water on the floor and smelled like mildew. Stayed in original room and said something more to staff in morning and they blew us off again.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher, NAIROBI

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, NAIROBI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Good inhouse facility for long stay client. Well equiped
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice rooms. Good breakfast
Stayed 1 night in Sep 2024

8/10 Good

Maximiliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

8/10 Good

Maximiliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Aug 2024

10/10 Excellent

Patricio Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel para pasar la noche si vas a hacer otr
Hotel en excelentes condiciones, buen estacionamiento, buen tamaño de habitaciones. Solo el desayuno es mi queja, es desabrido y poco variado.
Stayed 1 night in Aug 2024

10/10 Excellent

Guido

Stayed 1 night in Aug 2024

10/10 Excellent

Maria G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy comodo. El personal de lo mejor el desayuno excelente 👌
Stayed 8 nights in Aug 2024

10/10 Excellent

Baruch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque fue solamente una noche, me sorprendió la atención y las instalaciones, créanme que volvería y tomaré en cuenta este concepto de hospedaje. Excelente servicio, calidad y atención en los alimentos
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop pool! Easy access to all activities.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

10/10 Excellent

JESUS MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel
Excelente
Stayed 1 night in Jul 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great week in Playa Del Carmen
This hotel was a great place for our family of 26 to stay during our week long vacation. The staff was great. The breakfast each morning was wonderful! The 2 bedroom room had full kitchens and 2 bedrooms. They were clean and comfortable. Would recommend. Rooftop pool was nice.
Stayed 7 nights in Jul 2024

8/10 Good

Jennefer

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room didn't had shower curtain nobody ever came to put one we wasn't in the room for much because we was always outside doing activities and the room temperature always was lock I had to call everyday so they can unlock the thermostat so I can change the temperature .The staff was all amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024