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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Aerial view
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Premium Suite, 1 Bedroom, Oceanfront (Master)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The price is NZ$585
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Pool
Hot tub
All-inclusive
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8.8 out of 10, Excellent, 1,301 reviews
The price is NZ$720
includes taxes & fees
3 Feb - 4 Feb
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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About the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Upscale all-inclusive hotel near Quinta Avenida
Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are located near Wyndham Alltra Playa del Carmen Adults Only All Inclusive, which provides 2 poolside bars, a swim-up bar and a beach bar. This hotel is a great place to bask in the sun with a white sand beach and beach cabanas. Indulge in a facial, a manicure/pedicure and a sports massage at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. Yoga classes are offered at the gym; the property also has a free daily manager's reception, a rooftop terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • A rooftop pool, a living plant wall and smoke-free property
  • A porter/bellboy, a banquet hall and a 24-hour front desk
  • Outdoor furniture, a front desk safe and 2 meeting rooms
  • Guest reviews give top marks for the dining options, breakfast and pool
Room features
All 287 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 16 Feb 2025 start from NZ$585.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't offer parking.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Wyndham Alltra Playa del Carmen Adults Only All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront hotel is in a shopping district, just steps away from Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1523 out of 2695 reviews" "
Rating 8 - Good. 661 out of 2695 reviews" "
Rating 6 - Okay. 289 out of 2695 reviews" "
Rating 4 - Poor. 107 out of 2695 reviews" "
Rating 2 - Terrible. 115 out of 2695 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 would highly recommend the Wyndham Alltra at Playa to anyone wanting to travel to Playa Del Carmen!
Stayed 7 nights in Jan 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were clean and spacious. The Ocean front room had a magnificent view. Worth the added cost. The buffet had many good options but did not vary much daily. The ala cart restaurants were casual but nice. The entertainment venue moved inside and was not as good as years past. The beach has severely eroded, it's not swimmable and needs repair. there is a very nice beech a short walk North along the Gulf. There are not enough pool chairs. They are reserved early yet infrequently occupied so its next to impossible to enjoy the pool. This practice is against the hotel rules, but it is not enforced.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities
Beautiful people and so kind
Stayed 5 nights in Jan 2025

4/10 Poor

Jill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was outstanding but the limited dining options and lack of beach area was disappointing . The entertainment could also use improvement. We will not return.
Stayed 6 nights in Jan 2025

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No hot water one day, couldn’t control the ac, so the room was on the warm side
Stayed 6 nights in Jan 2025

10/10 Excellent

Anthony S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, property is easy to get around. We could have gone without a couple of cold showers. The resort is a little smaller than what we typically go to but would definitely recommend and would go again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again! Everyone in the property was so welcoming & helpful when needed. Plenty of food options & even a wonderful sushi bar on the upper level. The beach was a very short walk away. The ferries to Cozumel were within walking distance as well. This property made our 20yrs anniversary extra special by putting a bottle of Champagne & fancy dessert in our room one of the days. We loved it here!!
Stayed 6 nights in Jan 2025

6/10 Okay

Katlin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel staff and proximity to 5th St were definitely the highlights of this trip. Without the amazing staff I would have rated this resort lower. No hot water almost everyday no matter what time you showered, room amenities didn't align with what we were told at booking, and the unkept beach shoreline left a nasty smell in the beach and pool area.
Stayed 7 nights in Jan 2025

10/10 Excellent

Cody John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the location and service
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times and love it
Stayed 10 nights in Jan 2025

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel Second time there. A lot of the server very friendly. Some of the ladies that clean around the lobby not to much never smile or said Hola. Breakfast servers very nice all of them well the guys due the omelette some days happy some SoSoSo the ladies omelette super nice Oscar at the Mexican restaurant super nice super nice Brazas restaurant everybody was super nice Italian restaurant too Fernando at the pool excellent got us a cabana and a bottle of Cielo azul super nice. The day of the cabana Fernando came a couple times to make sure we where ok even was not his are . But Wednesday 22 January the server at the pool both gentleman was amazin threat us like king and queen. Last but no least like the entrepreneur the guys due the show and the girls was AMAZING WE ENJOYED EVERY MINUTE THERE. Entretenimiento crew is AMAZING EVERY SINGLE ONES Ok my room everything was good Beatriz respect our privacy all the time the BED OMG HARD AS A ROCK AND THE PILLOW TOO NO TO GOOD COFEE THE BEST SHOP 9/10 just because the bed and pillow
Stayed 5 nights in Jan 2025

10/10 Excellent

Michele, Lakeville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed the location and being able to walk around town. All of the food was very good. Don’t go though if you want a nice swimmable beach. We were fine with it and you can walk all down the beaches if you want.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ralina, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jan 2025

10/10 Excellent

Drew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, outstanding. Great staff, and best food at an all inclusive ive had ever.
Stayed 4 nights in Jan 2025

8/10 Good

Carlos, Euless

Liked: Cleanliness, staff & service, property conditions & facilities
Property is on a privileged location. Staff is great. I didn’t like only 2 things: 1- specialty restaurants for dinner are not great. Buffet has better options 2- they don’t have parking. You need to pay $60 pesos a day twice to cover 10 am - 10 pm. NOT convenient
Stayed 3 nights in Jan 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about my experience but if I had to choose 1 specific thing about the resort it would have to be the staff. They were great. Always around. Always willing to help in any way they could and always smiling. I would like to thank them all for making my first trip to Mexico a good one.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very excellent, great people. Only downside is most of the beach was swept away in a storm last year.
Stayed 5 nights in Jan 2025

8/10 Good

Avenir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at, very clean and very friendly staff. The food was pretty good. This resort doesn’t have a good beach, it’s mostly rocky and shallow. We had to go a bit further away from the resort to be able to swim in the ocean.
Stayed 8 nights in Jan 2025

6/10 Okay

ALEANA

Liked: Cleanliness
Very nice resort .Food is decent. Not a party resort but plenty to do locally. My only issue was being talked into spa services that were said to be refundable if I did not use… after several months of phone calls I was told I would receive a refund within 30 days. I did not.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 10 nights in Dec 2024

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Well worth the upgrade to ocean view room. All walkable area. My partner is vegan and we found several options within walking distance for her. Overall, a great experience.
Stayed 4 nights in Jan 2025

4/10 Poor

Laverne

Travelled with family
Expedia booked 3 OCEAN VIEW Junior Suites at the Wyndham and we were given 3 rooms with views of the public access to the beach which was noisy and very uninspiring. When asked was told that was all they had and we could possibly move half way through our stay which would have been very inconvenient. We were in Mexico and their Mexican Restaurant food was awful. The Resort never had a transfer service to and from the airport and cost an extra $250 American. For an upper end Resort this should have been offered at no extra cost to us. This all inclusive resort wanted extra money to be able to partake in the New Year Celebrations. It should not be advertised as an all inclusive when it wasn't. Our overall satisfaction was rated as poor because of all of the above reasons.
Stayed 10 nights in Dec 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big property, clean and friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Jane Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that there was a Tranquility Pool where it was quieter than the main pool and had a restaurant and bar service didn’t like I got a room overlooking pool and ocean view beautiful but bar and entertainment area was 2 floors below and very noisy only til about 11:30 tho
Stayed 5 nights in Jan 2025