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Hotel Illa D'Or

4.5 star property
Beachfront hotel with relaxing spa services
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Illa D'Or

Food and drink
Exterior
Superior Double Room, Sea View | Beach/ocean view
2 restaurants, lunch, dinner served; Mediterranean cuisine
Double Room, Balcony, Partial Sea View | Bathroom

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Club Apartment, Terrace, Annex Building

Club Apartment, Terrace, Annex Building

Club Apartment, Terrace, Annex Building

Highlights

Terrace
Air conditioning
Kitchenette
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony

Highlights

Balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Minibar
Satellite channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Mountain View

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room, Mountain View

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio, Terrace, Annex Building

Studio, Terrace, Annex Building | Private kitchen

Studio, Terrace, Annex Building

Highlights

Terrace
Air conditioning
Kitchenette
Fridge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View

Highlights

Balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470

What's nearby

  • Pollensa Port - 16 min walk
  • Playa del Port de Pollença - 19 min walk
  • Formentor Cape - 6 min drive
  • Formentor Beach - 19 min drive
  • Alcúdia Beach - 30 min drive

Getting around

  • Muro Station - 27 min drive
  • Palma de Mallorca (PMI) - 58 min drive

Restaurants

  • ‪Cappuccino - ‬12 min walk
  • ‪Cappuccino - ‬12 min walk
  • ‪Gran Café 1919 - ‬16 min walk
  • ‪Store Formentor - ‬3 min walk
  • ‪Little Italy - ‬9 min walk

About this property

Hotel Illa D'Or

Luxury hotel by the sea
Near Pollensa Port, Hotel Illa D'Or provides a poolside bar, a garden and a hair salon. Treat yourself to a massage, a facial or a body treatment at the on-site spa. Make sure that you enjoy lunch and dinner, along with Mediterranean cuisine and al fresco dining at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Swimming pool with pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), bike hire and an outdoor tennis court
  • A round-trip airport shuttle (surcharge), a seasonal outdoor pool and babysitting (surcharge)
  • 1 meeting room, a porter/bellboy and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms have comforts such as air conditioning and dressing gowns, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 26-inch LCD TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13.50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gin and Tonic Corner
  • La Terrassa
  • Restaurante 1929

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1929
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Frequently asked questions

Does Hotel Illa D'Or have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM to 8 PM.

Is Hotel Illa D'Or pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Illa D'Or?

Hotel Illa D'Or doesn't offer parking.

What time is check-in at Hotel Illa D'Or?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hotel Illa D'Or?

Checkout is at noon.

Does Hotel Illa D'Or provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Where is Hotel Illa D'Or located?

Located in Pollensa, this beachfront hotel is on the boardwalk and within 1 mi (2 km) of Playa d'Albercuix and Pollensa Port. Playa del Port de Pollença and La Platjola are also within 1 mile (2 km).

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 452 out of 593 reviews" "
Rating 8 - Good. 119 out of 593 reviews" "
Rating 6 - Okay. 16 out of 593 reviews" "
Rating 4 - Poor. 4 out of 593 reviews" "
Rating 2 - Terrible. 2 out of 593 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Priyesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly and helpful staff. I a wonderful stay with my wife and two young children.
Stayed 6 nights in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An upmarket hotel specializing in good food and excellent service. It's set alone at the end of the promenade but within an easy distance of the centre.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicola

Travelled with family
Lovely hotel in beautiful position
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels we’ve stayed at in years.
Stayed 4 nights in Sep 2024

4/10 Poor

jonathan

Liked: Cleanliness
Disliked: Staff & service
We stayed at 5 hotels in our house search on the island of Mallorca 2024 Honestly, this was the worst one without doubt. Having spent €500 we had high hopes , but sadly it was not to be. In summary… Reception staff, average at best. Room, the worst room we stayed in the whole of Mallorca, it smelt , bathroom tired, zero view, it was clean however. Bar staff not happy, On check out they really were not bothered, pay the bill and leave. No nice touches as you arrive/leave eg bottle of fizz in the room , sentenced candle when you leave etc. all other Mallorca hotels did something. Very disappointed, felt like it was living on past reputation, happy to be contacted if the hotel is at all interested, which I doubt. Without doubt, average at best
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Beautiful location
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was faultless. It was everything you could wish for in a hotel. We will definitely be back👏👏👏
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and modern, the breakfast was outstanding and the staff were friendly and accomodating. Life music in the evening on the outdoor patio was a great bonus.
Stayed 5 nights in Aug 2024

10/10 Excellent

Juliet

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely, welcoming place to stay. Beautiful rooms and general surroundings. Staff friendly and couldn’t be more helpful. Adult only pool and lovely sea facing deck chair area. Great breakfast buffet. We spent a family birthday here and they made our mum feel very special.
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a fabulous location.
Stayed 1 night in Jun 2024

8/10 Good

Dominic

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an enjoyable stay. Felt a little understaffed and no pool attendants which was a shame
Stayed 11 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great stay. Wonderful location, very clean, great friendly helpful staff. A restful week in the sun with great food, service and location. We will be back !
Stayed 7 nights in Jun 2024

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Andrew James Alexander Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with history but very modern. Superb service and gorgeous views. The staff are very friendly and efficient. The food is varied and very good.
Stayed 7 nights in May 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful, quite at a fantastic location. Hotel looks right out at the bay which is a spectacular view
Stayed 3 nights in May 2024

10/10 Excellent

Natalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing holiday
Stayed 7 nights in May 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb 5* hotel plus high quality luxury apartments with immediate to all the hotel facilities & service
Stayed 7 nights in May 2024