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Neya Porto Hotel

4.0 star property
Family-friendly Porto hotel in Massarelos with a full-service spa

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Rooftop terrace
Rooftop bar, ocean views, open daily
Family Room, Garden View | Terrace/patio
Deluxe Twin Room
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Housekeeping
The current price is NZ$159
includes taxes & fees
24 Feb - 25 Feb

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex)

Superior Suite (Duplex)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View

Family Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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The price is NZ$158
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
Rua de Monchique, 35-41, Porto, 4050-394

What's nearby

  • Ribeira Square - 15 min walk
  • Livraria Lello - 15 min walk
  • Porto Cathedral - 18 min walk
  • Porto Historic Center - 19 min walk
  • Porto City Hall - 4 min drive

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 23 min drive

Restaurants

  • ‪Restaurante Alfândega Douro - ‬4 min walk
  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk
  • ‪Digby - ‬8 min walk
  • ‪Casa Mara - ‬5 min walk

About this property

Neya Porto Hotel

Upscale eco-certified hotel near Ribeira Square
Near Livraria Lello and Porto Cathedral, Neya Porto Hotel provides a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to aromatherapy, Ayurvedic treatments or a body wrap at the on-site spa. The on-site local cuisine restaurant, Viva Porto, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Additional perks include:
  • Continental breakfast (surcharge), free bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Massage treatment rooms, tour/ticket information and 3 meeting rooms
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 124 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Changing tables, highchairs and children's books
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with baths or showers and free toiletries
  • Art supplies, childcare services and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,346 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 20 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 9365

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Frequently asked questions

Is Neya Porto Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Neya Porto Hotel?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Neya Porto Hotel on 24 Feb 2025 start from NZ$147.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neya Porto Hotel?

Self-parking is available for EUR 20 per day.

What time is check-in at Neya Porto Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Neya Porto Hotel?

Checkout is at noon.

Where is Neya Porto Hotel located?

This family-friendly Porto hotel is located in the historical district, within a 15-minute walk of Museum of Port Wine and Ribeira Square. Livraria Lello and Porto Cathedral are also within 1 mile (2 km). Monchique Stop and Alfândega Stop are within a 5-minute walk.

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Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 382 out of 537 reviews
Rating 8 - Good. 109 out of 537 reviews
Rating 6 - Okay. 28 out of 537 reviews
Rating 4 - Poor. 5 out of 537 reviews
Rating 2 - Terrible. 13 out of 537 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annabel

Just a great hotel all round, definitely recommend
Stayed 3 nights in Jan 2025

10/10 Excellent

Emanuelle Mirabal

Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Tina

This was a beautiful hotel. Clean and a great view of the river.
Stayed 3 nights in Dec 2024

10/10 Excellent

Petra

Very nice room, friendly staff, great breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Ajith

Liked: location, room, cleanliness, convenience, breakfast Did not like: staff, parking fee, breakfast fee
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Great view and location. Hotel is very nice but needs some touch ups for the room (eg loose fooorboard and broken shower door). Overall, food for breakfast and quality of stay were very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica

The hotel was very pretty, it is in a good location and it has a great view from the bar, overall it was a comfortable experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Silvia

Nice place . Breakfast was very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Beautiful views of the river and wonderful brunch!
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Absolutely fantastic hotel - worth the extra with a view looking over the River Douro. Excellent staff, professional and very friendly. Great breakfast for the price. I would definitely return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Niall

Lovely hotel. Great location. Lovely roof bar
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

great location
Stayed 1 night in Sep 2024

10/10 Excellent

Won Ki

It was amazing to stay there and beautiful views from the room day and night.. full of joy to stay the Neya hotel Porto
Stayed 2 nights in Oct 2024

10/10 Excellent

Florin

Great hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

hager

The view was spectacular. The hotel is very elegant and clean. The hotel design is very inviting and modern.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Really enjoyed our stay. Fantastic room with river views, helpful staff, great bar. Easy 20 min walk along the river from Ribeira. Would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayne

Three night business trip
Perfect stay, thank you!
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanette

Loved the balcony, stone walls, rooftop bar, massager
Stayed 3 nights in Nov 2024

10/10 Excellent

Avril

Beautiful rooms, sense of calm throughout the hotel and little touches to make our stay more special.
Stayed 5 nights in Sep 2024

10/10 Excellent

Erez

very nice staff. The hotel is new, rooms are clean, rooftop is great, it's on the river but a 10-minute taxi from the city center.
Stayed 3 nights in Nov 2024

8/10 Good

Agustín

Nice place, restaurant and bar a little overpriced
Stayed 3 nights in Oct 2024

10/10 Excellent

Rosario

Beautiful hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

I liked this hotel in Porto. A short walk to the waterfront and lots of shopping dining, activities. Highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Elmer

Beautiful property with fantastic hospitality
Stayed 6 nights in Jul 2024

10/10 Excellent

Felecia

Convenient, clean, staff was helpful, close to public transportation and restaurants
Stayed 4 nights in Sep 2024