Casino Hotels & Resorts in Puente de Vallecas

"We had a great experience! "

"I loved everything about our stay except for one thing that we just couldn't get over. The bathrooms in the room were very uncomfortable. They were spacious and had all the amenities one could ask for but . . . going to the toilet is a very personal function and we just couldn't get passed the glass doors for the toilet. Any time we needed to use the restroom one of us would have to leave to use the toilet. On our first day my husband went to use the lobby restrooms only to find it over crowded with other guest who also felt uncomfortable using the bathrooms in the room. We've been married 38 years and we just couldn't get passed it. Other than that, the staff, the rooms, the hotel staff, the metro being a 3 minute walk away, the airport being an easy drive to get to, all were great. "

"J"

"Everything was great except rooms were very small"

"We have a great week at the hotel, was beautiful and with close access to the metro. Employees were friendly and assisted at all times, buffet area was great and my family enjoy the hotel. Definitely would comeback back on another trip to Madrid, is not in the center but the are is perfect and have good restaurants near. Raul from Puerto Rico 🇵🇷 Quality Properties PR"

"We spent NYE at this fantastic hotel in La Grand Via. The location was perfect. From check-in to check-out, the staff was attentive and accommodating. It was a perfect stay to start the New Year! Gracias Hotel Emperador! "

"Front desk staff was really great and very helpful and accommodating "

"The hotel is located in a very convenient location. Staffs are very friendly and helpful. I like the unlimited coffee, tea, and soda fountain they provided in the lobby. The only con is the rooms are small and can only fit one luggage, but I still highly recommend them."