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Kau Rio Serrano

3.0 star property
Lodge in Torres del Paine with free breakfast

Photo gallery for Kau Rio Serrano

Living area
Living area
Bathroom
Superior Triple Room
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 3 Large Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Indoor pool, open 9:00 AM to 10:00 PM, pool loungers

Rio Serrano Hotel + Spa

  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.0 out of 10, Wonderful, (422)
The price is NZ$940
includes taxes & fees
22 Feb - 23 Feb
Rio Serrano Hotel + Spa
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About the area

Map
Villa Serrano Lote 10 s/n, Torres del Paine, Última Esperanza, 6170000

What's nearby

  • Torres del Paine National Park - 7 min drive
  • Cuernos del Paine Lookout - 13 min drive
  • Lago Pehoe - 30 min drive
  • Salto Chico Falls - 31 min drive
  • Glacier Grey - 46 min drive

Restaurants

  • ‪Los Colonnos Del Sur - ‬9 min walk
  • ‪Don Pascual 1940 - ‬9 min walk
  • ‪Hotel Río Serrano - ‬5 min walk

About this property

Kau Rio Serrano

Lodge near Torres del Paine National Park
Kau Rio Serrano provides amenities, such as free continental breakfast and a terrace. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
Room features
All guestrooms at Kau Rio Serrano boast comforts such as free WiFi and safes.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 2 weeks before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kau Rio Serrano Lodge
Kau Rio Serrano Torres del Paine
Kau Rio Serrano Lodge Torres del Paine

Frequently asked questions

Is Kau Rio Serrano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kau Rio Serrano?

Self-parking is free at this property.

What time is check-in at Kau Rio Serrano?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Kau Rio Serrano?

Checkout is at 10:30 AM.

Where is Kau Rio Serrano located?

Situated in Torres del Paine, this lodge is steps from Serrano River and 2.2 mi (3.5 km) from Torres del Paine National Park. Cuernos del Paine Lookout and Lago Pehoe are also within 12 miles (20 km).

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Kau Rio Serrano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ralf

The perfect place to experience Torres Del Paine! Great hospitality, perfect staff, exceptional cuisine!
Stayed 1 night in Feb 2025

10/10 Excellent

Yong

Thank you for housing us at your property and helping us to arrange transportation.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Warning!
We arrived here after receiving multiple confirmations and paying $3k USD but the entire place was closed for the season. I would never recommend this place as they put us in a very dangerous situation. They did absolutely nothing to help us find another accommodation during the middle of the off season and night. They royally messed up, and we couldn’t even reach them to figure out what was going on. Their neighbor is wonderful and very accommodating- Konkashken Lodge. We went to Lago Grey last minute who was able to take us in, and it was a blessing in disguise. Lago Grey is perfect- great food, stellar views and location, and awesome experiences, not to mention half the cost!
Stayed 4 nights in May 2024

10/10 Excellent

Heather

Stayed 5 nights in Dec 2023

10/10 Excellent

Mikael

Stayed 2 nights in Dec 2023