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Sunscape Dominicus La Romana - All Inclusive

3.5 star property
Property with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sunscape Dominicus La Romana - All Inclusive

Front of property
10 bars/lounges, 3 swim-up bars, 2 beach bars, poolside bar
Deluxe Pool View King
Dock
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • On private beach
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
The price is NZ$508
includes taxes & fees
1 Dec - 2 Dec
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Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Sun Club One Bedroom Villa Tropical View

Sun Club One Bedroom Villa Tropical View

Sun Club One Bedroom Villa Tropical View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed

Sun Club Master Suite 2 bedroom Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Sun Club Junior Suite Tropical View Double -Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Sun Club Junior Suite Ocean Front King- Adults Only

Sun Club Junior Suite Ocean Front King- Adults Only | Bathroom

Sun Club Junior Suite Ocean Front King- Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Ocean View (Sun Club)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Tropical View King -Adults Only

Sun Club Junior Suite Tropical View King -Adults Only | Bathroom

Sun Club Junior Suite Tropical View King -Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Superior Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Sun Club Superior Swim out Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
Hairdryer
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bedroom Family Suite

Deluxe 2 Bedroom Family Suite

Deluxe 2 Bedroom Family Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Separate bedroom
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Superior Tropical View King

Sun Club Superior Tropical View King

Sun Club Superior Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Pool View King

Deluxe Pool View King

Deluxe Pool View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool View Double

Deluxe Pool View Double

Deluxe Pool View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Partial Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View King

Deluxe Tropical View King

Deluxe Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View Double

Deluxe Tropical View Double

Deluxe Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Pool Access Ocean View- Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Deal of the Day

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite Master With Garden View

  • Sleeps 2
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Room Deluxe With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Family Room -5 Guests- Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Room Deluxe With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Deluxe With Pool View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Double Beds

Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Master With Sea View

  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Room Superior With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Junior With Pool View

  • Sleeps 2
  • 1 Double Bed

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas
Dreams Dominicus La Romana - All Inclusive
Pool
Hot tub
All-inclusive
Spa
8.8 out of 10, Excellent, (1007)
The price is NZ$649
includes taxes & fees
5 Nov - 6 Nov
Dreams Dominicus La Romana - All Inclusive

About the area

Map
Playa Dominicus, 22000, Bayahibe (La Romana), San Rafael del Yuma, La Altagracia, 23000

What's nearby

  • Dominicus Beach - 7 min walk
  • Monumento Natural Punta Bayahibe - 6 min drive
  • Bayahibe Beach - 10 min drive
  • Cueva de Chicho - 11 min drive
  • Casa de Campo Marina - 32 min drive

Getting around

  • La Romana (LRM-La Romana Intl.) - 17 min drive

Restaurants

  • ‪Dreams Dominicus Bordeaux Restaurant - ‬9 min walk
  • ‪Dream Dominicus Portofino Restaurant - ‬10 min walk
  • ‪mylos restaurant - ‬4 min walk
  • ‪Rodizio Brazilian Restaurant - ‬6 min walk
  • ‪La Terraza - ‬3 min drive

About this property

Sunscape Dominicus La Romana - All Inclusive

All-inclusive family-friendly property near Dominicus Beach
A free breakfast buffet, a nightclub and 3 swim-up bars are just a few of the amenities provided at Sunscape Dominicus La Romana - All Inclusive. This property is a great place to bask in the sun with a private beach, 2 beach bars and kayaking. Indulge in a deep-tissue massage, hydrotherapy and a body wrap at Sunscape Spa, the on-site spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Enjoy the health club, as well as activities, such as volleyball and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, 3 swim-up bars and sunloungers
  • Free self-parking
  • Tennis courts, supervised childcare (surcharge) and a banquet hall
  • Multilingual staff, concierge services and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 854 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and minibars (stocked with some free items).
Extra conveniences in all rooms include:
  • Down duvets and free rollaway/extra beds
  • Bathrooms with free toiletries and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 beach bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Taco
  • Windows

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool gate
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Be Live
Be Live Canoa
Be Live Collection Canoa All Inclusive All-inclusive property
Be Live Canoa All Inclusive Bayahibe
Be Live Canoa Bayahibe
Canoa Be Live
Canoa Live
Be Live Canoa Hotel Bayahibe
Canoa Coral Hilton
Coral Canoa Resort
Hilton Canoa Coral La Romana
Oasis Canoa Bayahibe
Oasis Canoa Hotel Bayahibe
Be Live Collection Canoa All Inclusive Bayahibe
Be Live Collection Canoa All Inclusive San Rafael Del Yuma
Be Live Collection Canoa Bayahibe
Be Live Collection Canoa
Sunscape Dominicus La Romana
Be Live Collection Canoa All Inclusive
Sunscape Dominicus La Romana - All Inclusive San Rafael del Yuma

Frequently asked questions

Does Sunscape Dominicus La Romana - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Sunscape Dominicus La Romana - All Inclusive?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Sunscape Dominicus La Romana - All Inclusive on 1 Dec 2024 start from NZ$507.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunscape Dominicus La Romana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunscape Dominicus La Romana - All Inclusive?

Self-parking is free at this property.

What time is check-in at Sunscape Dominicus La Romana - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sunscape Dominicus La Romana - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Sunscape Dominicus La Romana - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkelling, kayaking, sailing and more.

Where is Sunscape Dominicus La Romana - All Inclusive located?

Nestled on the beach, this San Rafael del Yuma property is within 1 mi (2 km) of Dominicus Beach and East National Park. Bayahibe Beach and La Palmilla Beach are also within 6 miles (10 km).

Sunscape Dominicus La Romana - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 92 reviews" "
Rating 8 - Good. 25 out of 92 reviews" "
Rating 6 - Okay. 16 out of 92 reviews" "
Rating 4 - Poor. 5 out of 92 reviews" "
Rating 2 - Terrible. 16 out of 92 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Enrique, Bayamon

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at Sunscape. Its my second visit and probably my go to place when I visit DR again. Had so much fun. Thanks to some people that made it great Isabel at the front bar she was great she knows so much. Elvin Rosa at the Choptic Restaurant he went over and beyond every time he saw me and of course the amazing people in animation specially "La Maquina" whom I met before several times and is always crazy fun.
Stayed 6 nights in Oct 2024

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So I recently stayed at the Sunscape and must say the stay was enjoyable from dining, to the pool, and beach. I have stayed at many all inclusive and must say I really have no complaints. Yes there are some areas that could use a face lift but I saw crews working diligently to make those renovations. Would I stay there again. Most certainly and the butler we had Jose was absolutely amazing from sun up to sun down.
Stayed 5 nights in Sep 2024

10/10 Excellent

Yaima, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Oct 2024

6/10 Okay

Michael Stephen

Travelled with partner
The rooms are very very hot constantly sweating and no AC
Stayed 10 nights in Oct 2024

8/10 Good

Maria

Stayed 2 nights in Sep 2024

8/10 Good

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good All inclusive.. from a 1-10 i would say an 7 or 8… staff gave it their all it was good cause they’re great workers but unfortunately they seemed to be low on staff at night specially for the restaurants, the beach was rocky such a shame with such a beautiful beach otherwise good
Stayed 7 nights in Aug 2024

4/10 Poor

William

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The constant walking back and forth from the bar and lobby to the beach and our room was way too much. The distance around the property is just shy of half a mile (.50mi). The room was full of ants. There was no room service. The servers were not attentive and seemed confused on what drinks were which for which tables and the servers took long to bring out drinks and attend. Mind you we tipped $1 every time regardless but stopped after the bad service continued. No A/C anywhere on property but the room and the sunscape VIP lounge.
Stayed 3 nights in Sep 2024

10/10 Excellent

Niuris M, miramar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, definitely coming back soon
Stayed 7 nights in Jul 2024

2/10 Terrible

marisol

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
This resort needs to upscale their food they are terrible, tasteless and not appetizing at all. The room we had toilet didn’t flush, the last night our room flooded with rushing water from who knows well we purchased the sun club and it did not make a difference only good thing of this resort is the beach and the coffee shop. This was our 35th wedding Anniversary celebration and it was horrible I do not recommend this resort at sll
Stayed 7 nights in Sep 2024

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2024

6/10 Okay

Francielina

Travelled with family and small children
Disliked: Staff & service
The hotel is ok, the staff at the buffet were terrible, when I was there they were only focusing on who provided the tips, I ask for a coffee 3 time and the supervisor was the one who gave it to me after I went and complained, never will go again to that hotel! The bathroom was not clean my stay for terrible! What I did like was the restaurant at night, the only thing I liked.
Stayed 3 nights in Sep 2024

2/10 Terrible

Keyla

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
El peor hotel que mi familia y yo hemos podido ir. La comida del restaurante de la playa es un asco llena de moscas e insectos. No tienen personal para trabajar y los que están no están a gusto para atender a los vacacionistas. No tienen suficiente comida para servir, se la pasan de un restaurante a otro para poder llenar las solicitudes de almuerzo porque no tienen porciones. Las habitaciones se inundan de agua y no tenían agua caliente por 2 días de los 4 que pasamos allí. Fue una pesadilla, es la primera vez que queremos irmos de un hotel de vacaciones. El room service tampoco funciona, estuvimos por 3 horas esperando el servicio que nunca llegó y mis 2 niños y mi suegra con hambre. Fuimos para celebrar mi cumpleaños y el de mi suegra y el bizcocho y los servicios solicitados para celebrar esta ocasión nunca lo proveyeron. Dijeron que no les había pagado al final de la estadía y nos enviaron a un recinto de policía.
Stayed 3 nights in Aug 2024

2/10 Terrible

Miguel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well in this hotel everything is bad food bed everything the staff . Well jose from sunclub he made it good and carmen from sunclub but the rest dont come to this hotel bad ac didnt work no warter in the room baddest trip ever
Stayed 3 nights in Aug 2024

8/10 Good

Alexis, DISTRITO NACIONAL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property looks nice, well maintained, services are excellent, they have the drinks of my preference and the beach is great. My only concern is the food, I usually eat in a healthy way, so sometimes I find few options for my eating style.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities
It was a great getaway for our family and my daughter's first all inclusive resort. The beach was beautiful and clean, but there were some rocks in the water, I'm glad we brought our water shoes. The room was comfortable and clean and the staff were very helpful. We really enjoyed the Sun Club lounge and ammentiies. We also loved the entertainment and watching the nightly shows such as the circus night and the white party on the beach. The only complaint I would have is that is was hard to reserve spots, cabanas, pool side seats with shade. My husband had to get up early and use our towels from the previous day to reserve shade. The pool also left a terrible green stain in some of our bathing suits from not being cleaned enough. We stayed mostly at the beach every morning because of this reason. My daughter loved the kids club water slides too. I would definitily recommend this hotel and give it 4 stars.
Stayed 9 nights in Aug 2024

6/10 Okay

MICHELLE

Travelled with family, Travelled with group
Liked: Staff & service
Staff was kind and helpful. Food was not great. Buffet would run out of items. Poor accessibility to bars. Menus has listed items that were not available. Lack of towels in rooms. Beach is beautiful.
Stayed 3 nights in Jul 2024

2/10 Terrible

Georgette, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience! The food was horrible, the resort over all was horrible. Bathrooms didn’t work, no hot water lost power and sink and toilet all broken. Have to be in the room for over 4 hours for them to try to make repairs
Stayed 4 nights in Jul 2024

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities
This rating is not about liking it’s about listing the correct information when booking it. The room was dirty and beds had tiny bugs on them and women lipstick on pillow cases. The TV had no cable and nobody sent yo fix it. Also the toilet was not flushing it was broken. I have a video of this. I expect to be reimbursed for part of this stay as I will be contacting my credit card company.
Stayed 1 night in Aug 2024

2/10 Terrible

Yohanys Del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: Confortable w/AC Coffe Shop, Beautiful and pleasant beach area. Restaurants. Negative: Many mosquitoes and 1 of our rooms had trouble with the WC, hotel maintenance couldn't fix it completly.
Stayed 1 night in Jul 2024

8/10 Good

Edward

Stayed 4 nights in Jul 2024

6/10 Okay

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities
Many read the reviews to know what issues to look for… so here are mines: 1. Biggest issue is the SMOKING. Per customer service, smoking is permitted in all open area. Which means almost everywhere. I have asthma and smoking makes it hard for me to breathe and throat gets itchy. The majority of the guests are smokers and the minority like myself are non-smokers. Feels like the smokers are catered to more as you have to find areas you are not exposed, or speak up and ask guests to move when they decide to come to your area. The resort should create one area where those who smoke can go. This is a family resort with many kids. Everyone is exposed to second hand smoke. For this reason, I will not return or recommend. Only If the resort makes stricter rules with smoking will I return. 2. Unable to get a lounger in the beach or pool unless you go at 5-6am. The workers tries to help but all chairs have hotel towels and the waters are empty. People hold them and leave. 3. Only 3 restaurants so the wait is long. You are lucky if they give you a beeper to notify you when your table is ready. No beeper and you are not on the list. Last night I went at 6:30pm, got a beeper and wasn’t called until 8pm. During that time the line is long with 50-60 people waiting to get to the hostess. Resort needs faster service. Your entire night is waiting to get into a restaurant. That means you miss the shows and entertainment. Those are my top 3.
Stayed 4 nights in Jul 2024

2/10 Terrible

Ahmad, north bergen

Stayed 10 nights in Jul 2024