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Tortuga Bay Hotel

5.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tortuga Bay Hotel

Exterior
Gazebo
Aerial view
Beach Front Two Bedrooms Suite | Beach/ocean view
Private beach, kayaking
VIP Access

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • On private beach
    On private beach
  • Room service
    Room service
  • Free airport shuttle
    Free airport shuttle
The price is NZ$1,553
includes taxes & fees
22 Nov - 23 Nov

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Villa, 3 Bedrooms, Ocean View

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 3 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Dining table
Plasma TV
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Beach Front Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Dining table
Plasma TV
  • 105 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Dining table
Plasma TV
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Beach Front Two Bedrooms Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Dining table
Plasma TV
  • 310 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean View Two Bedrooms Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Ocean View Two Bedrooms Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Dining table
Plasma TV
  • 310 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 3 Bedrooms, Beachfront

Private beach, kayaking

Villa, 3 Bedrooms, Beachfront

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Dining table
Plasma TV
  • Beach view
  • Sleeps 9
  • 2 King Beds and 2 Double Beds

View all photos for Villa, 4 Bedrooms, Beachfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Villa, 4 Bedrooms, Beachfront

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Dining table
Plasma TV
  • Beach view
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

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About the area

Map
Higuey, Punta Cana, La Altagracia, 23000

What's nearby

  • La Cana Golf Course - 1 min walk - 0.1 km
  • Six Senses Spa - 1 min walk - 0.1 km
  • Punta Cana Beach - 3 min walk - 0.3 km
  • Indigenous Eyes Ecological Park - 6 min drive - 3.2 km
  • Corales Golf Course - 12 min drive - 7.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 8 min drive

Restaurants

  • ‪Hispaniola - ‬6 min drive
  • ‪Samana - ‬9 min drive
  • ‪Indigo Beach Lounge - ‬9 min drive
  • ‪Wendy’s - ‬9 min drive
  • ‪Café Santo Domingo - ‬10 min drive

About this property

Tortuga Bay Hotel

Luxury family-friendly hotel near La Cana Golf Course
Located close to Six Senses Spa and Punta Cana Beach, Tortuga Bay Hotel provides a free breakfast buffet, a free return airport shuttle and a golf course. Adventurous travellers may like the ecotours, cycling and horse riding at this hotel. Treat yourself to a massage, a facial or a body wrap at Six Senses Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the health club; other things to do include kayaking. Free in-room WiFi is available to all guests, along with a marina and a poolside bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, bike hire and 8 outdoor tennis courts
  • Babysitting (surcharge), a 24-hour front desk and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Tortuga Bay Hotel include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and Frette Italian sheets
  • Separate baths/showers, bidets and free toiletries
  • 37-inch plasma TVs with premium channels and DVD players
  • Balconies, separate sitting areas and microwaves

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed in September.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
Up to 23 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Frequently asked questions

Does Tortuga Bay Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Tortuga Bay Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Tortuga Bay Hotel on 22 Nov 2024 start from NZ$1,552.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tortuga Bay Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per pet, per night.

How much is parking at Tortuga Bay Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Tortuga Bay Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Tortuga Bay Hotel?

Checkout is at 11:00 AM.

Does Tortuga Bay Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Tortuga Bay Hotel located?

Nestled on the beach, this Punta Cana hotel is just steps away from La Cana Golf Course and Six Senses Spa. Punta Cana Beach and Indigenous Eyes Ecological Park are also within 2 mi (3 km).

Tortuga Bay Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 82 out of 89 reviews" "
Rating 8 - Good. 5 out of 89 reviews" "
Rating 6 - Okay. 1 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias!!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience
Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

maria E

Travelled with partner
Liked: Amenities, property conditions & facilities
Service was excellent.,Beautiful premises . Unique!! Loved it !!
Stayed 3 nights in Jul 2024

10/10 Excellent

K Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. This is a 5 star boutique hotel that is luxurious and serene. The staff if friending and accommodating and the property and clientele are accustomed to this kind of standard.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch. Attention to every detail was at the forefront of our experience. With only 30 beautiful rooms on your own private beach it was the home everyone wants. Staff was attentive and we would return here again, no questions asked
Stayed 5 nights in May 2024

10/10 Excellent

Prakiti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. The service staff were impressive. The hotel is beautifully situated right by the sea. We can’t wait to go back. Thanks so much for the staff of Tortuga Bay!
Stayed 4 nights in Apr 2024

10/10 Excellent

Jose Cojab

Travelled with family
Liked: Amenities
Beautiful place
Stayed 6 nights in Apr 2024

10/10 Excellent

Jean Olivia, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view! Just lovely. Incredible service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dereje

Liked: Cleanliness, amenities, property conditions & facilities
All around top class.
Stayed 6 nights in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best trip from the moment we got off the plane. Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
Stayed 7 nights in Nov 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , clean , friendly staff, good service. Very vip status . Will return next year 😊
Stayed 6 nights in Jul 2023

10/10 Excellent

Eligia

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jun 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about Tortuga is world class from the VIP service through customs, to the facilities, to the amazing service. Our ambassador Ciara was the best! She made sure every ask we had was taken care of quickly and to perfection. We will definitely revisit Tortuga again soon!
Stayed 4 nights in May 2023

10/10 Excellent

Tristram K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Resort
The hotel, staff and grounds are were phenomenal. We will absolutely be back!
Stayed 8 nights in Mar 2023

10/10 Excellent

carlos

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Unforgettable experience Relaxing luxury with a unique Dominican flare Staff incredibly helpful with always a great smile Memorable vacation
Stayed 3 nights in Mar 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top notch
Stayed 3 nights in Jan 2023

10/10 Excellent

Lester

Stayed 3 nights in Jul 2022

10/10 Excellent

JULIA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent experience
Stayed 4 nights in Jun 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the most amazing stay at Tortuga bay! Service , surroundings, comfort A plus!! Travelled alone and it gave me the peace and serenity I needed to relax . Location was great and driving in the area was super easy. I have already booked to come back in Dec!!!
Stayed 7 nights in May 2022

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay. This hotel is JUST PERFECT.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This amazing hotel located in the east coast of the Dominican Republic is the perfect definition of paradise. Tortuga bay Punta Cana earns my 5 starts based on; Quality, Customer Connection and Going the extra mile. With paradisiac beaches, excellent dining experience, a Staff with the professionality, discretion and opportune interaction Tortuga bay goes to the TOP of my list of places to go to RELAX. Thank you Loraine and Carlos our villa managers, and all the staff in this well taken care of "stress free heaven".
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2021