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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Universel

Spa
Exterior detail
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom
Food court
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
The price is NZ$156
includes taxes & fees
10 Nov - 11 Nov
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor hot tub
Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Plus Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Prestige Plus Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5

What's nearby

  • Laval University - 1 min walk
  • Laurier Quebec - 3 min drive
  • Grande Allée - 4 min drive
  • Laval University Hospital - 5 min drive
  • Les Galeries de la Capitale - 7 min drive

Getting around

  • Quebec Sainte-Foy Station - 13 min drive
  • Jean Lesage International Airport (YQB) - 13 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪Cafe Au Temps Perdu - ‬11 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel near Laval University
Located close to PEPS and Cegep de Sainte-Foy, Hotel Universel provides a nightclub, a corner/local shop and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Boston Pizza Restaurant, features Italian cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • English breakfast (surcharge), tour/ticket information and luggage storage
  • Multilingual staff, free newspapers and a lift
  • Guest reviews give top marks for the helpful staff and location
Room features
All 182 rooms include comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Plasma TVs with cable channels
  • Fridges, heating and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 15 to 20 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 15 to 20 for adults and CAD 15 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Property Registration Number 2024-12-31, 006160

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Does Hotel Universel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Universel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Universel on 10 Nov 2024 start from NZ$155.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Universel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universel?

Self-parking is free at this property.

What time is check-in at Hotel Universel?

Check-in start time: 4 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Universel?

Checkout is at 11:00 AM.

Where is Hotel Universel located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this hotel is within a 10-minute walk of Laval University and Cegep de Sainte-Foy. PEPS and Laurier Quebec are also within 2 mi (3 km).

Hotel Universel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 487 out of 1875 reviews" "
Rating 8 - Good. 597 out of 1875 reviews" "
Rating 6 - Okay. 435 out of 1875 reviews" "
Rating 4 - Poor. 217 out of 1875 reviews" "
Rating 2 - Terrible. 139 out of 1875 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Aline

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Monika

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the emplacement
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Stayed 2 nights in Oct 2024

6/10 Okay

Samantha, Wapske

Travelled with family
Liked: Cleanliness, staff & service
The pool area was beautiful. It was very loud at night kids running up and down the hall. Beds were not that comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Eddy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sheets not large enough to cover matress. Rooms need renovating. Very worn out and dated. Attached restaurant stopped serving breakfast 1.5 earlier than scheduled. Very lackluster experience.
Stayed 2 nights in Oct 2024

8/10 Good

Terri

Stayed 3 nights in Oct 2024

6/10 Okay

Yi

Stayed 1 night in Oct 2024

6/10 Okay

Therese

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Renovations are being done and it's greatly needed
Stayed 2 nights in Oct 2024

8/10 Good

Sasiskumaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2024

6/10 Okay

Pierre

Na
Stayed 1 night in Oct 2024

2/10 Terrible

Tyler

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If a hotel can't provide a place for its guests to be able to sleep, it shouldn't be operating. Full stop. This hotel failed all 3 nights we stayed there. From night one, the heating element in the room makes a constant tapping sound that kept us up. By the third night, the bassy music from the Boston Pizza was pounding our room so hard that sleeping was actually impossible. When I asked the front desk, they told me that BP's closed at midnight, but it was well after 2am when the music finally stopped. Not ideal when we had to be up at 4:30 to travel for the next leg of our trip. The room seemed nice upon walking in. You might be happy if you don't start looking any closer. - The shower door did not properly close. Couldn't shower without getting the bathroom floor wet. Between the door panels was filled with mold and scum. - After the second night we placed the "Please make up our room" card on the outside of our door while we went out that day. We were surprised to find when we came back at 8pm that no one had entered our room. No housekeeping was done at all. - The spa/pool area doesn't live up to the pictures. The decor is falling apart, and the bottom of the hot tub was gritty with dirt. There are two saunas - one didn't work and the other is bizarrely just two heat lamps wired up to a bathroom timer. Québec City was amazing, but this hotel was unfortunately not it.
Stayed 3 nights in Oct 2024

4/10 Poor

Tao

Stayed 1 night in Sep 2024

6/10 Okay

Shima

Very average! Not bad
Stayed 2 nights in Oct 2024

2/10 Terrible

Sarah

Stayed 1 night in Sep 2024

4/10 Poor

Nathalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service at check was very slow and gentleman serving me was not very friendly. The pictures posted of the hotel were very deceiving. The floor our room was on was under renovation with half primed walls. A few people accidentally rubbed against the wall and ended up with some white dust-like stuff on their clothing. The hallway floors were very uneven. We forgot a pair of Disney pyjamas hung up behind the bathroom door. I called back a few times to see if they had been brought back to the desk by housekeeping. The first call, the gentleman said he didn’t know where to look for them at the front desk and refuse to ask anyone else. The next day, I made a second phone call and the lady was quick to respond that they had nothing. I figure housekeeping must of kept them as a pair of adult pyjamas is pretty hard to miss.
Stayed 1 night in Sep 2024

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Irene

Stayed 1 night in Aug 2024

10/10 Excellent

Jomel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

8/10 Good

srikumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean basic rooms. Pools and jacuzzi were a disappointment- jacuzzi jets not functioning
Stayed 2 nights in Sep 2024

2/10 Terrible

linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
concierge at desk very irrogant, malfunctions in the room, and to my surprise was under the impression of paying 152.00 canadian but was charged 213.00 which they said was expedia\
Stayed 1 night in Sep 2024

10/10 Excellent

Summit

Stayed 2 nights in Aug 2024

8/10 Good

Christiane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside, this hotel doesn't look like much, but the location was perfect for us (show at the Albert-Rousseau theatre), and the bedroom we received was modern, ultra spacious and right next to the pool (or should I say the really nice tropical environment where the pool/spa are located). The staff at reception was also very polite and accommodating. The only important downside (not specific to Universal) is a new tendency in the hotel industry to stop "making the room" every day. This should be mentioned in the description/advertisement as it will influence my choice of hotel. If this service is not available (due to the shortage of staff, I was told), it should be reflected in the price, or another service (free breakfast?) should be added.
Stayed 1 night in Sep 2024

10/10 Excellent

Félix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in Sep 2024

6/10 Okay

Anselmo

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024