Pousadas in Quintana Roo

"👌"

"safe，nice"

"Booking with Royalton Splash through Expedia is key! Expedia has their own separate check-in (didn’t have to wait in the long line with everyone else). We had a separate bracelet that said Expedia so it gave us extra benefits similar to Diamond club without paying for Diamond club. We booked jacuzzi on terrace, which gave us our own butler (we had Lu who is awesome and goes above and beyond to help you at all times!) who made our reservations for us. I told her what time we usually eat dinner, she asked where we want to go, and boom reservation was made! She also contacted me before our trip and asked if I wanted her help with anything-she gave me the number for a safe and cheaper airport transfer than what I found online. The resort has people cleaning all day-so the bathrooms and sidewalks are spotless! Very clean resort! Events/shows every night (catered for kids-but not sure if that was because we were there on Christmas) My kids are 16 and 18 so they were a little old for the Christmas events, but there is bowling, trampoline park, and arcade for the older kids. My kids sat in our hot tub and watched the shows from our balcony 😊 During the day, there are pool events like water aerobics, fun races, water polo, etc. They have a wonderful gym with machines, yoga classes daily, other fitness classes daily like HIIT, Bootcamp, etc. They also have a spot for CrossFit. This is a great place I highly recommend! Booking through Expedia is the best way to go too! "

"We like everything....the place was real clean."

"I liked and enjoyed the activities and entertainment that was provided throughout the day and in the evenings. I didn't think that the food in the restaurants was very good, the buffet was a little better, only because there was more options, but sometimes it wasn't very good either. Seemed like the food provided out by the pool during the afternoons was much better, and the breakfast buffet was usually pretty good."

"Marco and Kenia was amazing at the front desk made sure we was all set upgraded our wristbands they are amazing "

"Great service. Excellent place for families."

"Love the place. Amazing view from our room. As a VIP Expedia customer, I didn't get the upgrade. Though our room was nice, I believe I should be entitled on what I'm promised. Food is good. Lots of options. Our room is very clean but could hear the next door guests pulling the chair. Walls needs upgrade though. Lots of activities during the day and night. Staffs are very nice. It was a wonderful stay for me and my husband. I would recommend!"

"This property is truly exceptional! The staff's kindness, friendliness, and attentiveness make you feel genuinely at home and comfortable. If you're considering a trip to Cancun, investing the extra money to stay here will be a decision you won't regret. The outstanding food, welcoming atmosphere, and family-oriented vibe creates a truly unforgettable experience. With its warm pools, spectacular nightly shows, and breathtaking views, this property exceeds all expectations."