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Richland Riverfront Hotel, an Ascend Hotel Collection Member

2.5 star property
Art Deco Richland hotel in South Richland with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Richland Riverfront Hotel, an Ascend Hotel Collection Member

Lunch and dinner served, Mexican cuisine
Lunch and dinner served, Mexican cuisine
Room, 1 King Bed, Accessible, Non Smoking
Banquet hall
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
The price is NZ$149
includes taxes & fees
5 Dec - 6 Dec
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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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The price is NZ$209
includes taxes & fees
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About the area

Map
50 Comstock Street, Richland, WA, 99352

What's nearby

  • Howard Amon Park - 7 min walk
  • Richland - Benton City Loop - 11 min walk
  • Columbia Point Golf Course - 19 min walk
  • Kadlec Regional Medical Center - 3 min drive
  • Toyota Center - 8 min drive

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel, an Ascend Hotel Collection Member

Family-friendly hotel revitalised in 2019 and located near Columbia Point Golf Course
Located close to Howard Amon Park and Kadlec Regional Medical Center, Richland Riverfront Hotel, an Ascend Hotel Collection Member provides a free breakfast buffet, an adjacent golf course and a terrace. For some rest and relaxation, visit the sauna or the hot tub. The on-site Mexican cuisine restaurant, Salud Bar & Kitchen, offers lunch, dinner and happy hour. Enjoy the gym, as well as activities such as basketball. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • A seasonal outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, wedding services and a front desk safe
  • 5 meeting rooms, outdoor furniture and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 136 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (720 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.00, per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 6.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

Does Richland Riverfront Hotel, an Ascend Hotel Collection Member have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 10 PM.

How much does it cost to stay at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel, an Ascend Hotel Collection Member on 5 Dec 2024 start from NZ$138.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Richland Riverfront Hotel, an Ascend Hotel Collection Member pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a deposit of USD 50.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Self-parking is free at this property.

What time is check-in at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Checkout is at 11:00 AM.

Where is Richland Riverfront Hotel, an Ascend Hotel Collection Member located?

This family-friendly Richland hotel is located on the riverwalk, within 1 mi (2 km) of Howard Amon Park and Columbia Point Golf Course. Kadlec Regional Medical Center and Bookwalter Winery are also within 3 mi (5 km).

Richland Riverfront Hotel, an Ascend Hotel Collection Member Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 164 out of 470 reviews" "
Rating 8 - Good. 118 out of 470 reviews" "
Rating 6 - Okay. 83 out of 470 reviews" "
Rating 4 - Poor. 50 out of 470 reviews" "
Rating 2 - Terrible. 55 out of 470 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Mireya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2024

6/10 Okay

Anthony

Stayed 2 nights in Oct 2024

10/10 Excellent

Ismael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front counter was super nice and helpfull she guided right to our bedroom she had very nice way of explaning and very nice manners 10 out 10 i would stay at this Hotel once again.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Room updated. Clean. Walking path right next to the hotel.
Stayed 1 night in Oct 2024

4/10 Poor

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I was hit for a $6.00 “amenity fee” at check in, which was NOT listed in the Expedia booking and charges. I despise hidden fees and charges, especially for something I did not use.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristina, selah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
the beds are amazingly comfortable. the rooms though are not ADA accessible.
Stayed 1 night in Oct 2024

8/10 Good

Evelyn

Stayed 5 nights in Sep 2024

10/10 Excellent

troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
needed a stopover place for the night, so had a very late check in. desk clerk was super friendly and quick, i think she knew i needed to sleep. room was clean and quiet. continental breakfast was typical what you expect, but at least the coffee was very good!! will for sure use this hotel again as i make the long cross state drive a few times a year, usually always hitting richland very late at night.
Stayed 1 night in Oct 2024

2/10 Terrible

Raymond

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I really wanted to like this place. The location is right on the boardwalk and close to many dining options. However, the rooms are a bit run down and as the some other reviewers have mentioned the updates seem diy and like lipstick on a pig. The first room had mold and wet carpet in the areas between the bathroom and bedroom. When reported to the front desk we asked for a room change there was an attitude of indifference. They were called a twice and when someone came up to see the mold she just said, “oh”. A couple of hours went by and we heard no response. It wasn’t until we went down to talk in person that we were given another room. The second room (188) had bugs coming out of the drains and ants up the wall in the bedroom. The property’s entire water system smelled like algae. The hot tub had enormous algae underneath the vent controls. At first we thought it was just the room but when we went to the onsite restaurant, the water smelled and tasted of algae. The bathroom sink faucet was residential and a little short so when washing your hands your knuckles bump into the countertop. Lots of little things like this. When a room is decent, you can overlook small things. When a room is subpar, you start to notice everything wrong. The glass on the stove was shattered, the tv remote didn’t work while in bed, the door boarder with security lock was hanging off…you get the point. If given the opportunity to stay here, seek other accommodations.
Stayed 1 night in Sep 2024

8/10 Good

Jeff

Stayed 2 nights in Sep 2024

8/10 Good

TERESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking area and restaurant. Contenental breakfast was good but could use more attention. Pool area needed towels but nice and quiet.
Stayed 3 nights in Oct 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff was nice, great breakfast and activities on site wete fun
Stayed 2 nights in Oct 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

JEFFREY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Petina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being by the river trail
Stayed 2 nights in Oct 2024

10/10 Excellent

Sydney, Tamarac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast used washable plates, bowl & silverware, not disposable. Thank you for doing that.
Stayed 1 night in Sep 2024

2/10 Terrible

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I give good or better ratings for staff and facilities. I gave the poor overall rating because we were given an additional charge on arrival for “amenities “. I was told this charge was for things like, Wi-Fi, breakfast and the pool area. These were implied to be free. When I paid in advance, I was given to believe I had paid in full. We will never stay there again nor any “Choice” facility.
Stayed 1 night in Sep 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a night stay.
Stayed 1 night in Aug 2024

8/10 Good

Ana, Mexico City

Travelled with family
Liked: Cleanliness, staff & service
I didnt likeBed setting
Stayed 2 nights in Sep 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Was here for Ironman 70.3. Close enough to the course and great views of the river. Clean and well maintained
Stayed 2 nights in Sep 2024

6/10 Okay

Lesley

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It says it has a terrace but it is part of the restaurant and not usable unless dining in the restaurant. Staff were not customer service focused
Stayed 3 nights in Sep 2024