Firmdale in Richmond from NZ$599

"This is now my forever hotel. Impeccable service from friendly and relaxed staff. Started even before we arrived with the concierge helping us with bookings. Fun and cozy decor great breakfast "

"Excellent service, gorgeous design of room. "

"Firmdale properties are exceptional and this is no exception. Location, amenities, service; everything top-notch. 10/10"

"The staff were outstanding - helpful, friendly and professional. Breakfast was great. The decor unique and immaculate Only disappointment was no tea making facilities in the room."

"Exceptional staff at The Knightsbridge Hotel went out of their way to make us comfortable, including a complimentary continental breakfast when we arrived from our international flight before check-in time. The breakfast at this hotel was outstanding - fresh fruits and a variety of cooked to order choices were all beautifully prepared. Our room was smallish but very tastefully decorated, thoughtfully designed and very comfortable. This hotel is on a quiet street close to Harrod’s, Harvey...

"Your hotel is so charming and the staff could not have been more wonderful!! We look so forward to coming back! "

"2nd time staying at Dorset this year. An exceptional boutique hotel. "

"Staying at Charlotte Street is a home away from home, as a Firmdale property the style and amenities are top notch and the staff is excellent. 10 out of 10 as always."