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Hotel Santa Maria Inn

2.5 star property
Pet-friendly hotel connected to a shopping centre in San Juan with free breakfast

Photo gallery for Hotel Santa Maria Inn

Outdoor dining
Dining
Reception
Quadruple Room
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry
The current price is NZ$128
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Garden
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout curtains
Down duvet
Pillow-top bed
  • Sleeps 6
  • 1 Double Bed OR 1 Single Bed

View all photos for Double or Twin Room

Down duvets, pillow-top beds, individually furnished, blackout curtains

Double or Twin Room

Highlights

Garden
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout curtains
Down duvet
Pillow-top bed
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Garden
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout curtains
Down duvet
Pillow-top bed
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Garden
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout curtains
Down duvet
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Garden
Soundproofed
Individually furnished
Air conditioning
HDTV
Blackout curtains
Down duvet
Pillow-top bed
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Rio Segundo, 800m NE of Pacific Gas Stn, Five minutes from SJO Intl Airport, San Juan, Alajuela, 100-1039

What's nearby

  • City Mall - 6 min drive - 5.2 km
  • Plaza Real Cariari - 7 min drive - 5.4 km
  • Costa Rica Convention Center - 13 min drive - 10.7 km
  • Terrazas Lindora Shopping Center - 13 min drive - 9.9 km
  • Multiplaza Mall Escazu - 19 min drive - 16.6 km

Getting around

  • San Antonio de Belen Station - 15 min drive
  • San José (SJO-Juan Santamaría Intl.) - 10 min drive

Restaurants

  • ‪Bar la Julieta - ‬15 min walk
  • ‪Cevichera - ‬18 min walk
  • ‪Bar y Restaurante Piro's - ‬19 min walk
  • ‪Marisquería San Juan - ‬18 min walk
  • ‪Pollos Pepe - ‬3 min drive

About this property

Hotel Santa Maria Inn

Hotel connected to a shopping centre
Take advantage of free continental breakfast, free airport drop-off and a terrace at Hotel Santa Maria Inn. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self-parking, plus extended parking (surcharge)
  • Concierge services, multilingual staff and tour/ticket information
  • A front desk safe, free newspapers and a vending machine
Room features
All rooms are individually furnished, and feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers
  • 18-inch HDTVs with cable channels
  • Private gardens, coffee/tea makers and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 7:00 AM to noon at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (CRC 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 18-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CRC 10000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Extended parking fee: CRC 10 per night
  • Pet fee: CRC 10000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel Santa Maria Inn Alajuela
Santa Maria Alajuela
Hotel Santa Maria Inn Costa Rica/Alajuela
Hotel Santa Maria Inn Hotel
Hotel Santa Maria Inn San Juan
Hotel Santa Maria Inn Hotel San Juan

Frequently asked questions

Is Hotel Santa Maria Inn pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of CRC 10000 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Santa Maria Inn?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Inn on 17 Mar 2025 start from NZ$127.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santa Maria Inn?

Self-parking is free at this property.

What time is check-in at Hotel Santa Maria Inn?

Check-in start time: 2 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Maria Inn?

Checkout is at noon.

Does Hotel Santa Maria Inn provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs from 7:00 AM to noon on request.

Where is Hotel Santa Maria Inn located?

Situated near the airport, this hotel is within 3 miles (5 km) of Plaza Real Cariari, Cafe Rosa Blanca Organic Coffee Farm and Cariari Bowling Center. Casino Fiesta Heredia and City Mall are also within 6 miles (10 km).

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Hotel Santa Maria Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 124 reviews
Rating 8 - Good. 54 out of 124 reviews
Rating 6 - Okay. 21 out of 124 reviews
Rating 4 - Poor. 8 out of 124 reviews
Rating 2 - Terrible. 8 out of 124 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Philip

Good value, staff was really friendly and nice, place was a little tired but suited our quick night
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Christina the manager, was very pleasant and helpful She made a nice breakfast for me and was a kind and gentle person
Stayed 2 nights in Jan 2025

10/10 Excellent

Elvin

God place to rest

10/10 Excellent

Lauren

This hotel is in a nice neighborhood in the foothills above the airport. Very tranquil setting with a garden and parking.very secure . The host makes sure your stay is comfortable.
Stayed 1 night in Mar 2023

6/10 Okay

Ravi

Liked: Staff & service, property conditions & facilities
Felt like entering jail as seen from street, with high gated fence, electrified barbed wires, several video cameras. room was clean with many beds for all of us. Good for the price.
Stayed 1 night in Apr 2024

6/10 Okay

Lorna

No airport shuttle, air conditioner didn’t work, no hot water in sink in our first room. Stayed on our way through and again coming back home. Not safe area to walk to restaurants but was able to use Uber eats and Uber to the airport and bus station. Close to airport so that was good. Hotel owner was a great help and very friendly.
Stayed 1 night in Feb 2024

2/10 Terrible

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Pro: close to airport. Con: everything else. Also, place has bugs. Not sure what type but we all woke up with bug bites everywhere. Would not stay here again.
Stayed 1 night in Feb 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I wouldn’t recommend staying here
They don’t offer airport shuttle service, this needs to be removed from their page stating they do. This definitely is not the place to go if your looking for comfort. I woke up covered in bedbugs bites..I would not stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Lindsay, Camarillo

The hotel was lovely, though we were there for a quick sleep before an early morning flight. Expedia dropped the ball for the third time in our Costa Rica experience and didn't actually book our reservation. Luckily the hotel let us in the closed gate and found a room for us. It is off the beaten path and we had a little bit of a struggle finding it. We found a tourist bus parked and asked for help; he escorted us. The staff was wonderful and helpful.
Stayed 1 night in Aug 2022

8/10 Good

SHERRI

This was a very basic Tico Inn. Our flight arrived late and after picking up our rental car we were less than two miles from Santa Maria. We had both emailed to prepare staff for late arrival and then called upon landing. We arrived and staff opened the gate within 5 minutes of ringing their bell. Staff was very friendly and helpful. Breakfast was good including fruit plate, eggs, sausage and toast served on an outdoor patio/garden with hummingbirds feeding on the pretty foliage. As I initially said, it is basic, but for the price, it was a safe convenient place to stay.
Stayed 1 night in Jan 2023

6/10 Okay

Patricia

N/A
Stayed 6 nights in Mar 2023

2/10 Terrible

Cecile

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower knobs were hard to turn. At least the water was hot. They advertise free cont. bfst but there was nothing not even any coffee made; I had to make my own coffee and this area was dirty. People had eaten pizza the night before and just left the empty box there. I had told the guy that checked me in the night before that I would need an airport shuttle which they advertise as free. He acted stunned like no one ever asks for it but he didn't say it could not be done. I was in the lobby at 9:30am and there was no one at the desk. Finally a woman wanders in that works there and I tell her I've booked the shuttle. She knew nothing about it. The guy didn't tell her. Thank goodness she was able to find someone who took me. The customer service here is horrible. The staff just doesn't care😟
Stayed 1 night in Oct 2022

10/10 Excellent

Indra Prasad

Safe and quite place. Service was wonderful!
Stayed 4 nights in Jan 2025

4/10 Poor

Dolores

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Stayed 1 night in May 2024

6/10 Okay

Eivind

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel Santa Maria Inn trenger ny vaskehjelp
Hotellrommet var greit, men renholdet kunne vært en del bedre. Rommet var støvete og dusjmatten var helt forferdelig. Et felleskjøkken som var skikkelig udelikat, lenge siden det var blitt rengjort. Ble anbefalt å ta taxi ned til et stort butikksenter for å spise på kvelden, ikke en koselig restaurant litt nærmere der vi bodde. Ble lovet frokost med brød, skinke og ost men ble servert en liten tallerken med litt frukt…godt modne bananbiter, melon og mango. Vi klagde og fikk en halv brødskive med eggerøre og en pølsebit.
Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Stayed 1 night in Mar 2024

4/10 Poor

Krystal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Raquel

Stayed 1 night in Feb 2024

10/10 Excellent

Isis

Excelente atención, regresaríamos con gusto!
Stayed 1 night in Jan 2024

6/10 Okay

Lilia

Stayed 1 night in Dec 2023

8/10 Good

Rebeca

Esta bien.
Estuvimos unas pocas horas en realidad, es muy similar a estar en un airb&b (pero muchos lugares en Costa Rica son asi al parecer), la cocina y el refri son comunitarios pero tienes varias botellas para disponer de ellas.
Stayed 1 night in Mar 2023

8/10 Good

Maurice

Stayed 1 night in Feb 2023

6/10 Okay

Todd K

Stayed 1 night in Feb 2023

10/10 Excellent

Anna

Stayed 1 night in Feb 2023