AC Hotel Santiago de los Caballeros

3.0 star property
Hotel in Santiago de los Caballeros with 2 restaurants and 24-hour front desk

Photo gallery for AC Hotel Santiago de los Caballeros

Exterior
Outdoor pool
Interior
Lounge
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Pool
  • Air conditioning
The current price is NZ$320
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
Calle Del Sol # 32-34, La Zurza II, Zona Monumental, Santiago de los Caballeros, 51000

What's nearby

  • Monument to the Heroes of the Restoration - 5 min walk - 0.5 km
  • Bella Terra Mall - 2 min drive - 1.7 km
  • Casino Gran Almirante - 2 min drive - 2.4 km
  • Catedral de Santiago - 3 min drive - 2.2 km
  • Estadio Cibao - 4 min drive - 3.6 km

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Pinta Beer Store - ‬10 min walk
  • ‪El Tablón Latino - ‬3 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪El Parrillon Monumental - ‬11 min walk

About this property

AC Hotel Santiago de los Caballeros

Hotel located in La Zurza
AC Hotel Santiago de los Caballeros provides amenities, such as a bar and 2 restaurants. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Smoke-free property, a 24-hour front desk and a lift
  • A front desk safe
Room features
All 140 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 8 kg per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Ac Santiago De Los Caballeros
AC Hotel BY Marriott Santiago
AC Hotel Santiago de los Caballeros Hotel
AC Hotel Santiago de los Caballeros Santiago de los Caballeros

Frequently asked questions

Does AC Hotel Santiago de los Caballeros have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at AC Hotel Santiago de los Caballeros?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at AC Hotel Santiago de los Caballeros on 4 Apr 2025 start from NZ$319.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AC Hotel Santiago de los Caballeros pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of USD 75 per pet, per stay.

How much is parking at AC Hotel Santiago de los Caballeros?

Self-parking is free at this property.

What time is check-in at AC Hotel Santiago de los Caballeros?

Check-in begins at 3:00 PM.

What time is check-out at AC Hotel Santiago de los Caballeros?

Checkout is at noon.

Where is AC Hotel Santiago de los Caballeros located?

Located in La Zurza, this hotel is within 1 mile (2 km) of Monument to the Heroes of the Restoration, Historic San Luis Fort Museum and Casa del Arte. Catedral de Santiago and Galería la 37 por las Tablas are also within 1 mile (2 km).

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AC Hotel Santiago de los Caballeros Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 63 reviews
Rating 8 - Good. 10 out of 63 reviews
Rating 6 - Okay. 2 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deyanara

Excellent service nice property cleanest and very friendly environment
Stayed 1 night in Feb 2025

10/10 Excellent

Johandy

Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

This hotel is amazing. The staff the cleanest and I love that it was pet friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Nice Place
Stayed 2 nights in Jan 2025

10/10 Excellent

Perla

Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Beautiful new place, incredible rooftop views and very pleasant stay. Will return when in Santiago again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean Claude

Very good service and professional staff
Stayed 1 night in Jan 2025

8/10 Good

scarlet

Everything good
Stayed 2 nights in Feb 2025

8/10 Good

Luis

THE BRAND NEW FACILITY WAS BEAUTIFUL AND WELL DESIGNED.
Stayed 1 night in Jan 2025

10/10 Excellent

Damarco

Very good staff very polite and respectful The view is amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Great property and location. Super safe and walking distance to a lot of restaurants and bars around the monument. Everyone in the area is respectful and accommodating. Tourists friendly and a real culture experience. Fares are super reasonable. Great hospitality.
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Excellent
Stayed 1 night in Jan 2025

8/10 Good

Orquidia

Property is very beautiful however the breakfast is horrible and extremely expensive for continental. They served artifical eggs when we asked for an omelet. This hotel has potential but needs some work to make it better and expand their dinner menu at the restaurant as well
Stayed 1 night in Feb 2025

10/10 Excellent

deneak

No Complaints
Stayed 3 nights in Feb 2025

8/10 Good

jelissa

Great new property in the Santiago area. Beautiful view did not use the amenities on property such as pool or gym but from what I saw looked great ! Walking distance to dining areas would come back and stay!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ruddy

I’m Business Traveling and A.C. Hotel Santiago filing up all my Expectative.Excellent staff 👍 I’ll coming back soon. La Cuidad Corazon ❤️ Merecia algo Como Esto.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenny

Only comment would be that a fee of $29 per person for breakfast is more for a “Brunch” and not for breakfast. This price is not accurately reflected with the area or honestly, in general
Stayed 2 nights in Jan 2025

4/10 Poor

Melissa

Need better service
Stayed 1 night in Feb 2025

4/10 Poor

Ariel

Disliked: Staff & service
Our experience was unpleasant due to the staff. The property was nice, the food was good and location was good nevertheless, we were awakened at 5:30 by service staff yelling in the hallway. Couldn’t call the front desk at that point because the phone was disconnected but decided to bring it up during check out for constructive criticism only. The staff in the front desk were not at all concerned nor apologetic about it they were so indifferent which about it. Like I said service aside the hotel is nice but the staff could use a lot of training.
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

This property is brand new, super clean and the best location and views. I didn’t like how little they offered in the rooms just a bar of soap no vanity kit and just a water bottle. Also the pool is rough top and being the it gets cool it should be heated. Breakfast was horrible. European buffet and had very minimal options . People come to a country to inmerse in the culture which includes food not to eat the same stuff as back home. Breakfast was horrible not worth purchasing. Better off going to a local spot which is cheaper and much better. Overall clean property, great rooms, amazing views like no other and awesome staff. Hopefully with time they fix those tiny things to make it amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

I’ve stayed at this Hotel for the first time and it didn’t disappoints! The service is top-notch, the rooms are modern and comfortable, and the atmosphere is perfect for a relaxing getaway or business.
Stayed 1 night in Mar 2025

10/10 Excellent

Darwin

This hotel is such a wonderful addition to the Santiago hotel markets. Very close to the touristy Monumento and close to all of its restaurants. Easy to get to and very beautiful. Christian at the front desk was a friendly smile and very helpful during our stay. Crystal at the lobby bar was fantastic and created some wonderful latte art for our lattes. The rooftop pool is out of this world although a bit chilly. Pool side service was mostly enjoyable however a bit delayed since there only seemed to be one worker on duty at all times. This could be improved by the addition of an outdoor bar area, this way we didn’t have to go inside the restaurant soaking wet to get a drink.Hope this improves in the future as I expect to be back soon!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jocelyn

Lo mejor
Stayed 2 nights in Mar 2025

6/10 Okay

Magderlyn

La comida nada buena de los restaurantes, nada en la categoría de un marriot, deberían revisar esa parte y agregar gavetas a las habitaciones
Stayed 2 nights in Mar 2025

10/10 Excellent

Lourdes

El hotel está bellísimo y el área de rooftop me encantó. Definitivamente regresaré.
Stayed 1 night in Mar 2025