Previous reports of noise but we didn't experience any. Comments about stairs and no lifts, there's one short flight only and it was not a problem. Staff offered to carry cases up on arrival (which was lovely). Room contemporary and everything you could need. You could make your own drinks, get fresh water, at any time in the breakfast room downstairs. Comfortable beds, good linen. TV and WiFi in the room. Air con and heating. Lovely spacious bathroom, clean, contemporary fittings, large walk in shower. Fresh towels, toiletries and loo roll all replenished daily. Breakfast was buffet style, fruit, cheese, meats, breadsmand a toaster, grill and mini oven supplied. Also fresh eggs cooked to order. Fresh brewed coffee, teas, juices, etc. All suited our needs perfectly. We were leaving early one day and the hotel prepared a packed breakfast for us. That's great service! All the staff were fabulous! Kind, considerate and extremely helpful. Helped with booking tours, finding restaurants, organising taxis, etc. and always with a smile (and great English!) Thanks for being so lovely! Location was fantastic very close to Santa Lucia, markets, Bellavista, Parque Forestal, Lastarria, etc. Restaurants and Bars - lots of great restaurants and bars close by, all walking distance or use MO bikes for very little money (a few pounds here and there for all day use).
What more can I say! We loved it and can't thank Rocio and all her staff enough!
