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Solace Hotel Santiago

4.0 star property
Skiing and dining in the mountains near Clinica Santa Maria
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Front of property - evening/night
Premium Suite
Gym
Interior entrance
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
The price is NZ$247
includes taxes & fees
23 Dec - 24 Dec

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Interior detail
Ola Santiago Providencia, Tapestry Collection by Hilton
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Free WiFi
9.2 out of 10, Wonderful, (391)
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includes taxes & fees
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About the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

What's nearby

  • Costanera Center - 14 min walk - 1.2 km
  • Santiago Town Square - 4 min drive - 4.1 km
  • Palacio de la Moneda - 5 min drive - 4.7 km
  • Julio Martinez Pradanos National Stadium - 6 min drive - 6.1 km
  • San Cristobal Hill - 11 min drive - 6.1 km

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

Upscale hotel near Clinica Santa Maria
Located close to San Cristobal Hill and National History Museum, Solace Hotel Santiago provides free breakfast, a poolside bar and a free daily manager's reception. Hit the slopes at this hotel featuring a ski shuttle. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Zafferano, offers breakfast, lunch, dinner and light fare. In addition to a rooftop terrace and 2 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A water dispenser, a living plant wall and a lift
  • Guest reviews speak highly of the breakfast, pool and helpful staff
Room features
All 108 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, eco-friendly cleaning products and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 75 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The seasonal pool will be open from November to April
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Does Solace Hotel Santiago have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Solace Hotel Santiago?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on 23 Dec 2024 start from NZ$246.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Solace Hotel Santiago pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Solace Hotel Santiago?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Solace Hotel Santiago?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Solace Hotel Santiago?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Solace Hotel Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 75 per vehicle applies.

Where is Solace Hotel Santiago located?

Conveniently near skiing facilities, this Providencia hotel is located in a shopping district within 3 mi (5 km) of Clinica Santa Maria, Santiago Town Square and National History Museum. San Cristobal Hill and Plaza de la Constitucion are also within 3 mi (5 km). Pedro de Valdivia Station is only a 3-minute walk and Los Leones Station is 9 minutes.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1003 reviews" "
Rating 8 - Good. 171 out of 1003 reviews" "
Rating 6 - Okay. 36 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fatmir

Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel. Clean, spacious room, good breakfast, great location near restaurants and metro on doorstep. Would recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super helpful hotel Staff! And fabulous rooftop pool and bar. Very close to Metro and everything you need, Artful Hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views, right next to a subway stop.
Stayed 1 night in Oct 2024

8/10 Good

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay, and easy to walk with many options of restaurants. The only feedback is the bathroom, needs more attention on the shower, you can see mould between the tiles, other than that we are happy with everything else, friendly staff :)
Stayed 1 night in Sep 2024

10/10 Excellent

Umberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, hip, location friendly hotel. The staff was all very accommodating too
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant helpful staff, big picture windows, modern. My only criticism is that the shower water took a long time to get warm.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2024

10/10 Excellent

LEUNAM RODRIGUEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y cómodo, y la vista muy bonita
Stayed 4 nights in Sep 2024

6/10 Okay

Anne Marie, Lake Ronkonkoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FIRST: Please note that my husband and I were robbed in the lobby of the hotel. There is no security. I don't know if that is common in Chile, we only stayed at one place and have nothing to compare it to. My husband's passport was in the bag that was stolen, but then mysteriously showed up at the hotel later that day. As if the person who "found" the passport knew where we were staying. SECOND: Everything else about the hotel was just fine. Clean. Good breakfast. Just don't use the phone app to access the elevators - it works only now and then.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel centrally located for a good price!
Stayed 2 nights in Jul 2024

10/10 Excellent

Soraya A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Jose

Stayed 7 nights in Aug 2024

10/10 Excellent

Neure

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super confortável
O hotel tem as instalações excelentes, ótima localização, funcionários super simpáticos. Café da manhã muito bom. Super indico.
Stayed 5 nights in Aug 2024

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Primeiramente meu quarto, 306, estava com defeito o ar condicionado. Após o cansaço da viagem passei mal de calor na primeira noite. Comuniquei na recepção do ocorrido e disseram que iriam enviar um técnico para consertar. Chegamos de um passeio às 15:30 da tarde e não havia ido ver o defeito. Após algum tempo foi até o apartamento e nos disse que estava mal regulado, sugerindo que eu não sabia regular. Perfeito ele religou e não resolveu. Fui novamente na recepção e disseram que iria aumentar a vazão do gás e que resolveria. Questionei que não queria mudar de quarto somente no final da noite. Me disseram que iria dar certo. Voltamos 23:30 e foi exatamente oque teve que ser feito, arrumarmos as malas e trocar de quarto. Segundo ponto, no café da manhã por volta das 08:00, os rechauds do ovo, bacon, legumes desligados e todos os alimentos gelados, tive que mostrar para o funcionário para que o mesmo acendesse. Por 2 vezes me levantei para pegar um café e suco e retiraram meus pratos com alimentos, a reposição de alguns alimentos como Yogurt uma eternidade. O sistema de aplicativo para chamar elevador e abrir a porta do quarto, várias vezes e também vi outros vários clientes com dificuldades.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dayene

Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Camila

Stayed 5 nights in Jul 2024

10/10 Excellent

EDENILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Henrique

Liked: Cleanliness, property conditions & facilities, room comfort
very good stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Essy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpful, rooms are spacious and very organized. Free minibar with sodas and water, coffe and tea 24/7. Breakfast is really good and healthy options, waiters in breakfast area are very kind and helpful. Loved ny stay and would definitely recommend
Stayed 5 nights in Jul 2024

10/10 Excellent

Paulo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel surpassed my expectations. It is modern, clean and the area around it is safe and has dining options within walking distance. Staff was very friendly and breakfast was very good. The bed is comfortable as expected. I would definitely stay there again if I go back to Santiago.
Stayed 4 nights in Jul 2024

10/10 Excellent

Igor Oliveira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção, mas atenção!
Ficamos hospedados do dia 01 a 08/07/24 e realmente a hospedagem atendeu as espectativas quanto a excelente localização, instalações confortáveis, atendimento cortês,inclusive com dedicação de todos os funcionários para se comunicarem no idioma português. Creio que o café da manhã pode melhorar um pouco em relação a variedade de frutas e de outras opções do hábito do brasileiro, dado que pude perceber que 90% dos hóspedes são brasileiros. Outra crítica refere-se a incidência do imposto IVA (19%) no pagamento dos itens consumidos no hotel, não me refiro ao pagamento das diárias, apenas dos itens consumidos, pois se o pagamento for em USD não há incidência do imposto, mas em pesos chilenos (moeda local) é cobrado.
Stayed 7 nights in Jul 2024