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Solace Hotel Santiago

4.0 star property
Mountain ski retreat with restaurant and bar/lounge

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Lobby sitting area
Porch
Interior entrance
Property entrance
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
The current price is NZ$227
includes taxes & fees
26 Feb - 27 Feb

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (1003)
The price is NZ$224
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

What's nearby

  • Costanera Center - 14 min walk
  • Santiago Town Square - 4 min drive
  • Palacio de la Moneda - 5 min drive
  • Julio Martinez Pradanos National Stadium - 6 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

Upscale hotel near Santiago Town Square
Located close to Clinica Santa Maria and San Cristobal Hill, Solace Hotel Santiago provides a free breakfast buffet, a poolside bar and a free daily manager's reception. Hit the slopes at this hotel featuring a ski shuttle. Treat yourself to a deep-tissue massage or other spa services. The on-site local and international cuisine restaurant, Zafferano, offers breakfast, lunch, dinner and light fare. In addition to a rooftop terrace and 2 coffee shops/cafes, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and a living plant wall
  • A front desk safe, a water dispenser and free newspapers
  • Guest reviews speak highly of the breakfast, pool and helpful staff
Room features
All 108 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, eco-friendly cleaning products and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 75 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The seasonal pool will be open from November to April
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Does Solace Hotel Santiago have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Solace Hotel Santiago?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on 26 Feb 2025 start from NZ$227.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Solace Hotel Santiago pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Solace Hotel Santiago?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Solace Hotel Santiago?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Solace Hotel Santiago?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Solace Hotel Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 75 per vehicle applies.

Where is Solace Hotel Santiago located?

Conveniently near skiing facilities, this Providencia hotel is located in a shopping district within 3 mi (5 km) of Clinica Santa Maria, Santiago Town Square and National History Museum. San Cristobal Hill and Plaza de la Constitucion are also within 3 mi (5 km). Pedro de Valdivia Station is only a 3-minute walk and Los Leones Station is 9 minutes.

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Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 784 out of 1005 reviews
Rating 8 - Good. 161 out of 1005 reviews
Rating 6 - Okay. 36 out of 1005 reviews
Rating 4 - Poor. 17 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Very nice hotel within close walking distance to shopping, dining, and subway station.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fatmir

Excellent location. Quiet, cool, elegant hotel. Staff very friendly and attentive
Stayed 5 nights in Jan 2025

10/10 Excellent

Timothy

Great breakfast. Nice roof patio/bar and pool. Had a wonderful stay.
Stayed 1 night in Jan 2025

10/10 Excellent

carmen

friendly staff, excellent location in the heart of Providencia
Stayed 3 nights in Dec 2024

10/10 Excellent

Philip

Helpfull staff , clean and easy to get arround.
Stayed 1 night in Nov 2024

10/10 Excellent

Elena

The stay was excellent, great rooms and the staff was amazing. Highly recommend!
Stayed 4 nights in Jan 2025

10/10 Excellent

Navdeep

Would definitely recommend- modern, large rooms and great location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Great location
Stayed 1 night in Nov 2024

8/10 Good

melanie

It was great, quiet and the rooftop is really nice! All in all really great, however the finishes of the hotel rooms could be better !
Stayed 1 night in Jan 2025

10/10 Excellent

afshin

Excellent property in a very nice location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey

Fantastic option if you are staying in Santiago. The area around the hotel is extremely safe and there’s many restaurants you could walk to. The rooftop pool and sunning area is really fantastic. The folks at the front desk were extremely helpful. They have free parking in the basement. Highly recommended hotel if you’re coming to Santiago. The price is right as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Desk staff extremely helpful and spoke good English. Breakfasts were very good with a lot of variety. Rooftop restaurant quite lovely, reasonably priced and good food selection.recommend playing more local music and not awful 80s pop American music.
Stayed 4 nights in Jan 2025

10/10 Excellent

christian

Great location. Beautiful. Nice pool. Front desk crew is great
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Great location, very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Noel

Cool hotel, nice rooms and staff. Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

byron

Property is great , clean and new . Air con works , free water . Special thanks to Sebastion for his great work , and Patricio , Alison , Axel and the staff at the front desk .Byron
Stayed 3 nights in Jan 2025

10/10 Excellent

andrew

Good moderately sizes hotel with a rooftop pool and bar/ restaurant. Pool small but nice gathering point. The area around has a number of good to very good restaurants. Ask at reception (!they are very helpful and speak English well) walkable into Santiago centre.
Stayed 2 nights in Jan 2025

10/10 Excellent

susan

Nice hotel close to the river, historical centre, restaurants, and parks Staff were lovely. Good selection for breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

andrew

This was the second time we stayed in the solace. A conscious decision because of location, staff, and room quality. We also found yet more excellent restaurants and that one end of the cable car was also just a short walk ( or cycle ) away.
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Staff was very professional, helpful and friendly and the pool deck and bar were a beautiful place to relax.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

A very nice hotel with a great pool, gym and bar area. The service in the rooftop bar is pretty bad and they had less than half the food and drinks menu available but the view is worth it. The rooms are excellent
Stayed 2 nights in Jan 2025

8/10 Good

Kenny

Good overol, just need to improve breakfast with more options
Stayed 2 nights in Jan 2025

10/10 Excellent

Ravi

I had an amazing experience at this beautiful hotel despite staying only for a short period. The staff were very friendly and knowledge! They helped me book a tour to Valparaiso/Vino del Mar with their travel partner of which was fantastic. The hotel itself was stunning - the room was excellent in terms of sizing and being clean. The rooftop bar with swimming pool was special as it offered a chance to unwind whilst having the amazing backdrop of Santiago literally all around you. Thank you so much Hotel Solace team! I will return to Santiago at some point and be sure to book again with you.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathleen

The reception staff went above and beyond to welcome us back and we love the rooftop bar and pool
Stayed 1 night in Nov 2024

8/10 Good

carmen

The staff are friendly and very helpful. The rooftop is spectacular
Stayed 2 nights in Dec 2024