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Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Exterior
International cuisine, al fresco dining
In-room safe, blackout curtains, iron/ironing board
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is NZ$153
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Bright)

In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Bright)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking (Bright)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Single Beds, Non Smoking (Bright)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Blackout curtains
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Boutique Hotel Palacio
Pool
Breakfast included
Parking included
Free WiFi
8.6 out of 10, Excellent, (1001)
The price is NZ$183
includes taxes & fees
25 Nov - 26 Nov
Boutique Hotel Palacio
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About the area

Map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212

What's nearby

  • Alcazar de Colon - 4 min walk - 0.4 km
  • Columbus Park - 5 min walk - 0.5 km
  • Calle El Conde - 6 min walk - 0.5 km
  • Malecon - 12 min walk - 1.0 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Manuel de Jesus Abreu Galvan Station - 4 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 29 min drive

Restaurants

  • ‪Jalao - ‬5 min walk
  • ‪Restaurante Conde de Peñalba - ‬6 min walk
  • ‪Pizzarelli - ‬5 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk

About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Hotel rejuvenated in 2020 and located near Malecon
You can look forward to a free breakfast buffet, a rooftop terrace and a coffee shop/cafe at Gran Hotel Europa Santo Domingo, Trademark by Wyndham. The on-site international cuisine bistro, Sky Europa, features al fresco dining. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a banquet hall
  • A front desk safe, a lift and luggage storage
  • A 24-hour front desk, wedding services and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 93 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi.
Extra conveniences in all rooms include:
  • Free infant beds and travel cots
  • Recycling and LED light bulbs
  • Bathrooms with showers and shampoo
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (DOP 550 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sky Europa

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Handrails in hallways (110 centimetre high)
  • Handrails in stairways (110 centimetre high)
  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1930
  • Colonial architecture
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DOP 1320.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: DOP 550 per night
  • Rollaway bed fee: DOP 1320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Frequently asked questions

Is Gran Hotel Europa Santo Domingo, Trademark by Wyndham pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Gran Hotel Europa Santo Domingo, Trademark by Wyndham on 24 Nov 2024 start from NZ$153.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Self-parking is available for DOP 550 per night. Limited spots are available.

What time is check-in at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Checkout is at noon.

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of DOP 2200 per vehicle applies.

Where is Gran Hotel Europa Santo Domingo, Trademark by Wyndham located?

Located in Zona Colonial, this hotel is within a 15-minute walk of Museo Mundo del Ambar / Amber World Museum and Malecon. Museo del Duarte and Casa del Cordón are just steps away.

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 503 reviews" "
Rating 8 - Good. 132 out of 503 reviews" "
Rating 6 - Okay. 50 out of 503 reviews" "
Rating 4 - Poor. 18 out of 503 reviews" "
Rating 2 - Terrible. 16 out of 503 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Denny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fan too noisy, only turns off if light goes off, not fair. Floor is so unattractive and Wifi Signal sucks, slowest internet ever, gee!
Stayed 2 nights in Nov 2024

8/10 Good

Delight

Stayed 1 night in Oct 2024

2/10 Terrible

Anabel Altagracia Encarnacion

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities
I love staying in La Zona Colonial for its rich history, and it’s great to see the area receiving some much-needed renovations. Gran Hotel Europa is centrally located, making it convenient to visit many tourist attractions. I also felt safe during my stay, which is always a plus. The rooftop was lovely, especially during the day, offering great views of the area. The included breakfast was impressive, featuring a mix of local dishes and classic options like eggs, toast, and fresh fruit. However, the room was disappointing. We were given a non-renovated room, which didn’t match the photos advertised online. The lack of updates was noticeable and heavily detracted from the overall experience. If the room had been renovated as advertised, I’d rate this property a solid 4 out of 5!
Stayed 4 nights in Nov 2024

4/10 Poor

LUIS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The condition of the hotel was good and the location was great HOWEVER they gave me a room on the lobby #102 and the amount of noise was unbearable. I did not sleep at all, people talking loud, kids running passed midnight and crying for hours. At 1:00am I had to call the reception and asked what is their rules regarding the noise inside the hotel. I travel a lot and I never experience a hotel with so much noises ALL NIGHT. Beside that it was a good hotel in a safe location.
Stayed 1 night in Nov 2024

2/10 Terrible

Albert

Stayed 1 night in Nov 2024

10/10 Excellent

Nain, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 2 nights in Nov 2024

8/10 Good

Hilda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho mi estadia por ahí. Estuve por ahí con mi familia , solo me quejo de que duraron mucho tiempo para entregarnos las habitaciones
Stayed 1 night in Nov 2024

10/10 Excellent

DABYS, ROSLINDALE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time back in Sto. Dgo in over 30 years. I really like the Hotel. The staff is really friendly and courteous, I would be back as soon as I can. Thank you
Stayed 4 nights in Nov 2024

10/10 Excellent

Raul

Travelled with family
Liked: Amenities
Great
Stayed 2 nights in Nov 2024

6/10 Okay

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice, very clean, staff very nice. Issues arised during check-in when they couldnt find my reservation was paid. Had to contact expedia and wait 45 mins to be allowed to check in. When we were leaving to go on a walking tour, noticed a group of 4 having the same problem. Location is great, area around hotel was safe and lobby was cute. Negatives include a hot room, lucky if it got to 74-75 and it took 4-5 hours to get to that. Shower floor is slippery, bathroom door didnt close, pillows werent great, bed is very firm, and there was a red blinking light in the middle of the room over the bed which was awful. At first glance and for the price and location and service, 5 stars. But several annoying things brought down the overall stay at the property.
Stayed 1 night in Nov 2024

8/10 Good

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Abdulrahman, Ozone park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Oct 2024

10/10 Excellent

Candice

Travelled with family and small children
Liked: Cleanliness, amenities
Safe and the staff is great
Stayed 3 nights in Oct 2024

10/10 Excellent

Lance

Stayed 4 nights in Sep 2024

8/10 Good

Ivania

Liked: Cleanliness, staff & service
My stay here was nice. The property is pretty outdated, not as clean as it should be. The shower heads were not clean at all and the walls were not so clean. But the staff was amazing, Alexander at the bar, Alexandra the waitress, Juleisy the cashier, Yeiry, Nicol and Ashley were all great, their customer service was amazing, they made it a pleasant experience and they made the stay feel more comfortable.
Stayed 5 nights in Oct 2024

6/10 Okay

Issanet

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with an exceptional staff. I recently had the pleasure of staying at Gran Hotel Europa in Santo Domingo, and I can’t recommend it enough! From the moment we arrived, the staff made us feel welcome and valued. Nicole, Yeiri, Liz, Yuleisi, and Alexandra were incredibly helpful, ensuring that every detail of our stay was perfect. Alexander and Estefani, the supervisor, went above and beyond to assist us, checking in regularly to ensure we had everything we needed. Our room was spacious and beautifully decorated, providing a comfortable retreat after exploring the city. The hotel's colonial architecture added to its charm, and the decor was thoughtfully curated. One of the highlights of our stay was the roof terrace. At sunset, It offered a lovely ambiance, and the prices for food and drinks were very affordable. For food, my girlfriend enjoyed the traditional Dominican bandera, while I savored a delicious steak and a glass of sangria. Both meals were delightful! Overall, our four days experience at Gran Hotel Europa was fantastic, and we will definitely be returning. Thank you to the entire team for making our stay so memorable!
Stayed 4 nights in Oct 2024

10/10 Excellent

Olga

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Definitely love this hotel for people and location, good breakfast. But unfortunately, they have to clean better..all the time hair on the floor
Stayed 1 night in Oct 2024

8/10 Good

LUZ

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 5 nights in Sep 2024

10/10 Excellent

Maurice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the affordability, cleanliness, the meals, walkability, the view. The english/spanish language barrier created a bit of problem. I would recommend to friends and family.
Stayed 2 nights in Sep 2024

8/10 Good

Ainsley

Stayed 7 nights in Jul 2024

8/10 Good

Emmanuel

Liked: Staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawayne, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay the staff was excellent, hotel is safe and secure security was noticeably 24 hours of the day. Guest friendly
Stayed 3 nights in Sep 2024

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children, Travelled with partner
The room I booked and paid for wasn’t available when I got to the hotel plus checking in was horrible they couldn’t find my reservation and when they found my reservation the Yeah room I booked they had given it to somebody else and mind you I paid for this before getting there then they tried to make it seem that because the miss understanding they were going to accommodate me my baby No and my husband in a better room than what I paid for, which it was the opposite they downgrade me to smaller room with little space no windows horrible. Mind you I waited for about 2hrs to check in my baby is under one year and he was uncomfortable crying when I got the room they finally gave me had no energy to complain about the situation of how small of a room it was
Stayed 1 night in Sep 2024

8/10 Good

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 2 nights in Sep 2024