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Cross Hotel Sapporo

4.0 star property
Hotel with a 24-hour front desk, a short walk to Tanukikoji Shopping Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cross Hotel Sapporo

Lounge
Property amenity
Bar (on property)
Public bath
Lounge
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for [CROSS FLOOR] Deluxe Twin Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for [CROSS FLOOR] Luxury Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Luxury Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

Down duvets, in-room safe, individually decorated

Run of the House

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Room with 3 Beds (2 Beds + 1 Sofa Bed), 28Sqm, Non Smoking

Down duvets, in-room safe, individually decorated

Room with 3 Beds (2 Beds + 1 Sofa Bed), 28Sqm, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room, Non Smoking

Down duvets, in-room safe, individually decorated

Superior Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking

Down duvets, in-room safe, individually decorated

Superior Double Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Shower Only)

Down duvets, in-room safe, individually decorated

Double Room (Shower Only)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

Down duvets, in-room safe, individually decorated

Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Single Room, Non Smoking (Shower Only)

Down duvets, in-room safe, individually decorated

Single Room, Non Smoking (Shower Only)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for [CROSS FLOOR] Deluxe Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Non Smoking

Presidential Suite, Non Smoking

Presidential Suite, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Down duvets, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Down duvets, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi-Double Without Bathtub (Urban)

Down duvets, in-room safe, individually decorated

Semi-Double Without Bathtub (Urban)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Deluxe Twin (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Cross Floor Deluxe Twin (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Single Beds

View all photos for Room With 3 Beds (2 Beds + 1 Sofa Bed)

Down duvets, in-room safe, individually decorated

Room With 3 Beds (2 Beds + 1 Sofa Bed)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Cross Hip Deluxe Suite(Cross Floor)

Down duvets, in-room safe, individually decorated

Cross Hip Deluxe Suite(Cross Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room(Cross Floor)

Down duvets, in-room safe, individually decorated

Deluxe Double Room(Cross Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room(Cross Floor)

Down duvets, in-room safe, individually decorated

Double Room(Cross Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room(Cross Floor)

Down duvets, in-room safe, individually decorated

Luxury Double Room(Cross Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Single Premier(Shower Only)

Down duvets, in-room safe, individually decorated

Single Premier(Shower Only)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Run Of House

Down duvets, in-room safe, individually decorated

Run Of House

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Similar properties

Presidential Suite - Non-Smoking

Sapporo Grand Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (1439)
The price is NZ$197
includes taxes & fees
4 Jan - 5 Jan 2025
Sapporo Grand Hotel
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About the area

Map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002

What's nearby

  • Sapporo Clock Tower - 3 min walk
  • Sapporo TV Tower - 6 min walk
  • Tanukikoji Shopping Street - 9 min walk
  • Sapporo JR Tower - 11 min walk
  • Odori Park - 14 min walk

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Airport (CTS) - 57 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬2 min walk
  • ‪麻 SHIBIRE - ‬2 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • ‪THE WORLDLOUNGE Co&Co SAPPORO - ‬2 min walk
  • ‪Bistro BON tabloid table - ‬2 min walk

About this property

Cross Hotel Sapporo

Upscale hotel near Tanukikoji Shopping Street
Located close to Sapporo JR Tower and Odori Park, Cross Hotel Sapporo provides an indoor public bath (no minerals), dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and concierge services
  • A 24-hour front desk, luggage storage and wedding services
  • A front desk safe, a living plant wall and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 181 individually furnished rooms boast perks such as air conditioning, as well as amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bidets, hairdryers and shampoo
  • HDTVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and fridges

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Renovations and closures

This property is closed from 19 November 2024 to 19 November 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

Is Cross Hotel Sapporo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cross Hotel Sapporo?

Self-parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Cross Hotel Sapporo?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Cross Hotel Sapporo?

Checkout is at 11 AM.

Where is Cross Hotel Sapporo located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Sapporo Clock Tower and Tanukikoji Shopping Street. Sapporo JR Tower and Hokkaido University are also within 15 minutes. Sapporo Station is only a 5-minute walk and Odori Station is 6 minutes.

Cross Hotel Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1006 reviews" "
Rating 8 - Good. 281 out of 1006 reviews" "
Rating 6 - Okay. 74 out of 1006 reviews" "
Rating 4 - Poor. 17 out of 1006 reviews" "
Rating 2 - Terrible. 11 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i start? Staff support friendly. The room was the best that we had on our Japan trip. Super comfy bed and pillows. The Onsen was the most opulent on our entire trip. The only thing was that could have topped it off, was a higher room. We had a view of a brick wall.
Stayed 3 nights in Dec 2024

8/10 Good

Eric, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, but the room is tiny.
Stayed 2 nights in Nov 2024

8/10 Good

Wolfgang

Travelled with partner
Liked: Staff & service, property conditions & facilities
Chairs in room had some “nasty” stains on them. Also room was too warm and temp could not be turned down.
Stayed 4 nights in Dec 2024

10/10 Excellent

Wo Hing Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good but the room have no AC during winter times. So we ask a cooling fan
Stayed 4 nights in Nov 2024

10/10 Excellent

HNIN YADANAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in the heart of the city with lots of shopping and dining options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chen-Hsun, TAIPEI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel . I am first time to Sapporo and choose this hotel . Very good . I will back to stay .
Stayed 3 nights in Oct 2024

10/10 Excellent

PENG

Stayed 3 nights in Oct 2024

10/10 Excellent

CHI KIN, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to JR station and easy for touring.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary, Rego Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a clean modern hotel. Though communication was an issue, staff was trying their best to help us. I can recommend this property.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. We can walk to the mall in 2 mins. We got our room upgraded and free breakfast for one person by VIP perks. The room is clean, quiet and spacious. Great view with bathtub. It has Bose speaker in the room. Only downside is the bed was a little too hard for my own preference.
Stayed 1 night in Oct 2024

10/10 Excellent

Kam Foo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Sapporo station, Odori park and shopping. Great staff and onsen. English is okay, enough to help us find left behind adaptor. Cheapest twin room is small for two adults. Urban and Hip Hollywood Twins are suitable with large luggages.
Stayed 2 nights in Sep 2024

8/10 Good

Yin

Stayed 1 night in Aug 2024

10/10 Excellent

Jin, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3. Cross Hotel Sapporo, 8/30/2024 - 9/1/2024: Overall upscale feeling. Great location. A couple of minutes from underground walkway. A few minutes to walk to JR station. Surrounded with numerous restaurants and commercial buildings. Clean and fresh air room and fresh toilet room. The breakfast quality was very nice and had various choices of Japanese food and western food. Good variety in vegetables and fruits. Onsen on 18th floor was awesome. You could face a breathtaking view while enjoying the Onsen bath at sunset. The Onsen provided Dyson hair dryers. Sky lounge was on 18th floor, next to onsen. You could also get to see beautiful views. Cons: the vanities surface in bathroom was very small and narrow. Not wide enough to hold a makeup bag.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Vanhnavong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay. The hotel is about 5 mins walk from the station. There are malls & restaurant around the area. It's so convenient. The room is clean, modern & spacious. There's small onsen which is nice. Good spread of breakfast. It'll be better if there's some changes each day.
Stayed 4 nights in Aug 2024

8/10 Good

Novel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to some attractions e.g., fish market. Clean and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Yushun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathhouse was quite unique as it is on a high floor. I had a good time with the different view of the city night lights.
Stayed 1 night in Aug 2024

10/10 Excellent

Hsiang- Fen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6 min walk from the south exit of the train station. 10 min walk to Odori park. Room is clean and new. Lobby is small. Check in process is weird by using a kiosk. Still needed help from the staff to complete the process. It would be simpler just have the regular check In. Roof top public bath is clean and has a beautiful view of the city. It is a big plus after a long day of walking and exploring the city. The staff is friendly and very helpful. I wish I got the name of the nice front desk staff who helped me with confirmation of my next hotel and luggage transport information. A big shout out to her.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason, Yorba Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. Breakfast was OK.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, wish there was also a coin laundry or cheaper alternative to their in-house laundry service
Stayed 3 nights in Aug 2024

10/10 Excellent

Kai Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel and new. Location is the best, few mins walk to the Sapporo station. Many restaurants around and a 7-11 just near by. The only downside is the check-in is on the 2/F which is not convenience. Otherwise everything is excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Hokkaido, the hotel room was super nice and the staff were super welcoming. When I do visit Sapporo in the future, hopefully when it snows will definitely come back here to stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a pleasant stay. The location was very convenient as its walking distance to Sapporo Station and Odori Park. The breakfast became boring after the 6th day since the selections didn’t change. Staff were friendly.
Stayed 7 nights in Jul 2024

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and close to the city center for easy access
Stayed 1 night in Jul 2024