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The Crossways

5.0 star property
Luxury inn with free breakfast and restaurant

Photo gallery for The Crossways

Deluxe Suite
Restaurant
Restaurant
Deluxe Suite
Deluxe Suite | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping
  • Laundry
The current price is NZ$246
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds

Premier Double Room, Multiple Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
Rainfall showerhead
  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Jetted bath
Private bathroom
Separate bath and shower
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Separate bath and shower
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
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About the area

Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU

What's nearby

  • Wells Cathedral - 10 min drive - 6.8 km
  • Wells Bishop's Palace - 11 min drive - 6.6 km
  • Glastonbury Tor - 12 min drive - 9.6 km
  • Glastonbury Abbey - 14 min drive - 11.0 km
  • Wookey Hole Caves - 14 min drive - 10.0 km

Getting around

  • Castle Cary Station - 16 min drive
  • Bristol International Airport (BRS) - 56 min drive

Restaurants

  • ‪Cider Bus - ‬10 min drive
  • ‪The Apple Tree Inn - ‬5 min drive
  • ‪The George Inn - ‬8 min drive
  • ‪The Quarter Jack - ‬10 min drive
  • ‪Fosso Lounge - ‬11 min drive

About this property

The Crossways

Luxury inn near Wells Cathedral
Located close to Wells Bishop's Palace, The Crossways provides free English breakfast, a terrace and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, smoke-free property and concierge services
  • Luggage storage, 4 meeting rooms and barbecues
  • Guest reviews give top marks for the breakfast, helpful staff and first-rate property condition
Room features
All guest rooms at The Crossways include amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

English

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The price is NZ$140
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free English breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

Is The Crossways pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at The Crossways?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at The Crossways on 30 Mar 2025 start from NZ$245.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Crossways?

Self-parking is free at this property.

What time is check-in at The Crossways?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Crossways?

Checkout is at 10 AM.

Where is The Crossways located?

Situated in Shepton Mallet, this luxury inn is within 6 mi (10 km) of Wells Bishop's Palace, Wells Cathedral and Kilver Court. Glastonbury Tor and Wookey Hole Caves are also within 6 mi (10 km).

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The Crossways Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 471 reviews
Rating 8 - Good. 140 out of 471 reviews
Rating 6 - Okay. 41 out of 471 reviews
Rating 4 - Poor. 15 out of 471 reviews
Rating 2 - Terrible. 11 out of 471 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Friendly staff, good food, clean comfortable room
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Nothing required to make the stay better. Even did our laundry.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Lovely big room. Comfortable and very clean. Great hospitality
Stayed 2 nights in Feb 2025

10/10 Excellent

Mr G

Great hotel, well located to explore the area
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Fantastic stay over Christmas. Made to feel very welcome, fab staff and good food. Lovely big room
Stayed 3 nights in Dec 2024

8/10 Good

Jon

Really nice country setting, friendly staff, great breakfast
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Lovely stay for my friend and I, room was clean and cosy and the location was lovely and rural.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

A lovely stay - nice food and fantastic service
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Lovely stay
Beautiful hotel, loveky rooms, friendly staff.. a little in the middle of no where, but ideal for a calm chilled get away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leanne

Fantastic stay,comfortable bed,wonderful shower and a great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Welcoming staff, easy parking, room was clean and modern.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Beautiful, family friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Brett

Really enjoy staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Lovley, spacious room. Quiet and homely.
Stayed 1 night in Nov 2024

8/10 Good

Steve

Lovely hotel only issue is the door to the room rattles every time the door in the hallway is opened
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Lovley place. Relaxing night away
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Recomended
Great stay good food
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Would definitely return!
What a fantastic hotel. A real find! Very impressed with the rooms, lovely bar area, food was delicious, both evening meal and breakfast, the staff were great too.
Room
Bathroom
View
External
Stayed 1 night in Oct 2024

10/10 Excellent

Hazel

Short break
Spent 2 nights here on a short break. Lovely hotel really comfortable bed. Good breakfast. We ate here in the evenings as well and had great food at reasonable prices each time. Would definitely recommend it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rupert

A truly remarkable hotel in a quiet corner of Somerset, yet within minutes of Wells and Glastonbury. Oh, and the views from the roof terrace bar are wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

A really lovely hotel with friendly staff. We had an executive double which was a good size with an excellent bathroom. A big bath which was very welcome. The location is quiet with some lovely country views. There is a spacious outside terrace perfect for catching a sunset. Breakfast was also enjoyable. If travelling by car this is a perfect base location.
Stayed 1 night in Oct 2024

10/10 Excellent

Jackie

Clean comfortable well looked after property staff friendly attentive food good large selection of food for breakfast although party Saturday night did not effect our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Sallyanne

Lovely hotel.
We had an extremely comfortable stay. Room was very spacious including a huge bathroom with both a bath and walk in shower. Food was delicious especially the breakfast. Highly recommend.
4 poster room 122.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

The genuine welcome and helpfulness of all the staff, from front desk to cleaning team, was excellent throughout our stay, thank you!
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Crossways is a good find. They have invested well to create a comfortable hotel with all the right amenities, a decent restaurant and, best of all, a really good set of 4 EV chargers. They're 7kW which is ideal for a relaxed overnight charge and very reasonably priced.
Stayed 1 night in Oct 2024