Shibusawa Holidays from NZ$2,307

Loved that this location had a shuttle to Disney and midnight snacks between 10pm-2am. Since we only stayed 2 nights and both days I spent at Disney I didn't get to do more than get back to the hotel to sleep. The midnight snack really came in handy the 2nd night since I didn't end up eating dinner while at the parks so came home hungry and freezing and the ramen and curry really hit the spot. The staff was also very friendly and considerate. The second day as I was headed out to take the shuttle bus the staff handed me a hand warmer, I didn't think much of it until that evening when the temperature suddenly dropped and I was freezing while watching the nighttime show at Disney Sea.

Staff very friendly and helpful. Rooms very squeazy not a good fit for 3 to stay - my fault should have compared room sizes prior to booking.

Superb room views, lightning fast service, and located right above the Toyosu train station and Lalaport shopping mall.

This might have been one of my best hotel stays of all time. I've stayed in club level at the best hotels in the United States and none of them come close to the level of service we received at this hotel. Arrival from the cab was simple and easy. I had not touched my bags from getting out until i was unpacking. We had to wair for our room for a few hours so they recommended some activities for us to do in the meantime. The stay was to celebrate a surprise engagement. I wanted to grab a slice of cake to celebrate the occasion so i asked for recommendations. The club concierge asked what i imagine is a couple of other people for recs and they gave an amazing recommendation and offered to call me a cab to get there and back. The club lounge was always welcoming and well staffed. The drinks were great that you made yourself and the company was always pleasant. It did start to get loud around 8pm but never rowdy. The view from the lounge and our room were phenomenal. The lounge faced Tokyo Tower and our room faced Mount Fuji. The icing on the cake was when we were checking out, we planned to go to Kyoto for a few days. They offered to keep our luggage at the property free of charge until we got back to tokyo. When we did return, it was almost like we never checked out and again our luggage went from bell services to our cab. Would always recommend as it is more than worth the price!

The free room upgrade wasn't available, but I wasn't disappointed. I'm used to it. Many hotels offer a complimentary room upgrade, but I believe it's just a lure to attract customers. They always say, "Sorry, we don't have available rooms." In any case, the view from the room in this hotel was incredible. The window was huge, from floor to ceiling, giving me a sense of openness. I saw Tokyo Tower, Mt. Fuji, the Japanese garden of the hotel, and the state guest house from the room.