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DoubleTree by Hilton Malta

4.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Malta

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Exterior
Courtyard
View from room
Family Room, King, 2 Bedrooms, Sea View

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Gym
    Gym
The price is NZ$116
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Guest Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Guest Room, 2 Twin Beds, Accesible

Guest Room, 2 Twin Beds, Accesible

Guest Room, 2 Twin Beds, Accesible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Sea View

32-inch flat-screen TV with cable channels, TV

Deluxe Room, 2 Single Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Hairdryer
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room

32-inch flat-screen TV with cable channels, TV

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Queen, 2 Bedrooms, Sea View

Family Room, Queen, 2 Bedrooms, Sea View

Family Room, Queen, 2 Bedrooms, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
2 bedrooms
Blackout curtains
  • 47 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Guest Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Multiple Beds, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Twin, 2 Bedrooms, Sea View

View from room

Family Room, Twin, 2 Bedrooms, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
Private bathroom
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Hairdryer
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, King, 2 Bedrooms, Sea View

Family Room, King, 2 Bedrooms, Sea View

Family Room, King, 2 Bedrooms, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
2 bedrooms
Blackout curtains
  • 47 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Guest Room, 1 King Bed, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

View from room

Deluxe Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 39.7 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room, 1 Queen Bed, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 1 Queen Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Queen, 2 Bedrooms

Family Room, Queen, 2 Bedrooms

Family Room, Queen, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
2 bedrooms
Blackout curtains
  • 47 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Dolmen Street, Qawra, St. Paul's Bay, Malta, 2402

What's nearby

  • Bugibba Beach - 1 min walk - 0.2 km
  • The Malta Classic Car Collection - 5 min walk - 0.4 km
  • Bugibba Square - 6 min walk - 0.6 km
  • Malta National Aquarium - 12 min walk - 1.1 km
  • Mellieha Bay - 19 min drive - 11.9 km

Getting around

  • Luqa (MLA-Malta Intl.) - 45 min drive

Restaurants

  • ‪Nine Lives - ‬7 min walk
  • ‪Watson's Pub - ‬4 min walk
  • ‪Vinnie's Restaurant - ‬4 min walk
  • ‪Tava Terrace - ‬1 min walk
  • ‪Michele's Gelateria - ‬5 min walk

About this property

DoubleTree by Hilton Malta

Upscale family-friendly hotel connected to the convention centre
A casino, a swim-up bar and a poolside bar are just a few of the amenities provided at DoubleTree by Hilton Malta. With a private beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a facial or a body wrap at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with sunloungers, pool umbrellas and a swim-up bar
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, 17 meeting rooms and a reception hall
  • A porter/bellboy, a 24-hour front desk and beach umbrellas
  • Guest reviews say great things about the helpful staff
Room features
All 485 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Childcare services and free infant beds
  • Baths or showers, free toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at DoubleTree by Hilton Malta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Azure
  • Carvv
  • Juniper
  • Limonata
  • Ombre

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 34 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 5 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Dolmen Resort Hotel
Dolmen Resort Hotel St. Paul's Bay
Dolmen St. Paul's Bay
Dolmen Hotel St Pauls Bay
Dolmen Hotel St. Paul`s Bay
Dolmen Hotel Malta
Dolmen Resort Hotel Malta
Dolmen Hotel Malta St. Paul's Bay
Dolmen Malta St. Paul's Bay
Dolmen Malta
Dolmen Hotel St Pauls Bay
Dolmen Hotel Malta
Dolmen Resort Hotel Spa
Dolmen Hotel Malta
DoubleTree by Hilton Malta Hotel
DoubleTree by Hilton Malta St. Paul's Bay
DoubleTree by Hilton Malta Hotel St. Paul's Bay

Frequently asked questions

Does DoubleTree by Hilton Malta have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at DoubleTree by Hilton Malta?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Malta on 2 Dec 2024 start from NZ$114.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Malta pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 34 kg per pet. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Malta?

Self-parking is available for EUR 5 per day.

What time is check-in at DoubleTree by Hilton Malta?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Malta?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at DoubleTree by Hilton Malta?

Some rate plans available at this property are all-inclusive.

Where is DoubleTree by Hilton Malta located?

Located in St. Paul's Bay, this beachfront hotel is in the city centre and within a 5-minute walk of Bugibba Beach and The Malta Classic Car Collection. Kennedy Grove and Bugibba Square are also within 1 mile (2 km).

DoubleTree by Hilton Malta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 363 out of 784 reviews" "
Rating 8 - Good. 299 out of 784 reviews" "
Rating 6 - Okay. 81 out of 784 reviews" "
Rating 4 - Poor. 34 out of 784 reviews" "
Rating 2 - Terrible. 7 out of 784 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sinthi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay and the cleanliness of this hotel! We did the 1/2 board and they even bagged our breakfast because our flight was before the breakfast buffet opened! Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Shanin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, really good hotel . Food fantastic with all inclusive.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 6 nights last week in room 3154. The hotel is lovely and our room was perfect; we had a two bedroom queen room with a sea view. Our daughter loved having her own bedroom and bathroom! All of the staff at the hotel were just lovely polite helpful and couldn't do enough to help make our stay enjoyable. We only had breakfast but it was one of the best breakfasts that we have ever had, a huge variety of options to suit all tastes and no matter how busy it was we always found a table. The indoor pool is great although it gets busy later in the day. The outdoor pools are freshwater so are pretty cold at this time of year. We always found sunloungers available and pool towels are available at no extra charge. There is some building work going on around the hotel but it didn't bother us and when it's all finished the hotel will be superb. We were disappointed in Bugibba itself. It has changed so much over the last few years. So much building work going on as in the whole of Malta. It seems to want to cater for Brits and they are modelling it on Benidorm! Buggibba has lost its character and Maltese charm. A real shame. Having said that the hotel itself is fantastic and we used it as a base to travel around the rest of Malta. A bus stop is 3 minutes walk away and you can get everywhere! Malta is a beautiful island with history culture sunshine and wonderful food. We will be back and will definitely stay at The Doubletree Hilton again.
Stayed 6 nights in Oct 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and handy for all amenity,s
Stayed 2 nights in Oct 2024

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the centre and within easy access of the beach. Great facilities, good breakfast and helpful staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food , friendly courteous staff … room clean … building site opposite .. spa not open .. good location
Stayed 7 nights in Sep 2024

8/10 Good

Elaine, Iver Heath

Stayed 4 nights in Sep 2024

8/10 Good

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Hilton for a week. The initial room we were put in was on the ground floor by the pool but it didn’t feel private. We spoke to reception and they did change rooms the next day so were understandable on that. There was plenty of option at the buffet for breakfast, lunch and dinner, though the food was quite hit and miss. Some times really nice, other times a bit average. The Hilton had a bistro restaurant though that was available and the food there was fantastic. Coffee was also perfect in the morning so I was pleased there was this alternative. Staff were mostly friendly but took their jobs far too seriously at times. We had an all inclusive option and as part of that their policy allowed you to order two drinks at a time on the basis they’re both for you. Where we did that we’d go to our table but kept having staff come up and reminding us of their policy. Also in the bistro restaurant there was on staff member who did on occasions make our experience uncomfortable. Good amenities with pools. We probably wouldn’t stay there again, but it was relatively a nice place to stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

teresa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable rooms, friendly staff, fantastic facilities. Good food.
Stayed 7 nights in Sep 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Nellita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 5 nights in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel even when it was the Dolmen . I am looking forward to when the spa and outdoor private beach club is ready next year . As I was disappointed this year that it was not finished . But overall the hotel is lovely ..
Stayed 10 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the pools were very nice. Food was good but not much local food choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, excellent service
Stayed 5 nights in Aug 2024

4/10 Poor

Sam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Judit

Disliked: Amenities
Room was Smokey, had to change. There is no private beach despite what it says on the website. Gym is also very poor. Not even a bottle of water in the room on arrival. No shower facilities for those who leave late in the day.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarah

Stayed 7 nights in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pools, would have been better if the beach area was done renovation
Stayed 10 nights in Jul 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Was a lovely hotel. Very helpful staff. Good food choices. The only thing that bothered me was that they were playing loud music at each of the pools. It would have been noce to not have music at one of them!
Stayed 6 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff and overall experience. Outside building work was a bit noisy but that is temporary and will add once finished.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, superb staff and very clean. We only had breakfast there but that was superb, try and avoid the busy times though. The pools were superb, spotlessly clean, only let down by the constant noise from the building site right next door where they worked from around 8.30 till 5.30, 5 days a week! The only other let down was that the fire alarm went off 3 times while we were there, walking us up twice. But a beutiful hotel in a beautiful area.
Stayed 7 nights in Jun 2024

6/10 Okay

Lisa

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Extremely slow service . Often forgotten drink and food orders . Noisy cranes right outside the pool area with lots of rising dust from builders works. We had no vanity mirror in our room so we were using the tv for a mirror to dry our hair. We did ask for a mirror but told that a maintenance man would have to put one up so we were refused this. We also asked if we could at least have an extension lead so we could use the mirror on the wall at the doorway which was to far away from the sockets . This request was also denied. Below par food in the main dining room with limited choice. Big improvements needed to get up to a Hilton standard. Disappointed with our stay and hope improvements are made .
Stayed 11 nights in Jun 2024

6/10 Okay

JANE

Disliked: Staff & service, amenities
There was major works in progress directly outside the hotel. The pool overlooked the road resulting in daily disturbance.
Stayed 5 nights in Jun 2024