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Swiss-Belhotel Tarakan

3.5 star property
Relax by the pool surrounded by city life or treat yourself to a rejuvenating spa treatment. Enjoy seamless check-in and express services.

Photo gallery for Swiss-Belhotel Tarakan

Outdoor pool, pool loungers
Superior Double
Premium bedding, down duvets, minibar, in-room safe
Presidential Room, Non Smoking, City View | Living area
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Free airport shuttle
  • Room service
  • Breakfast available
The current price is NZ$98
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Room, Non Smoking, City View

Presidential Room, Non Smoking, City View

Presidential Room, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double

Superior Double | City view

Superior Double

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 26.4 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Day bed
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

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About the area

Map
Jalan Mulawarman 15, Tarakan, East Kalimantan, 77111

What's nearby

  • Grand Tarakan Mall - 1 min walk
  • Gusher Plaza - 11 min walk
  • Bekantan Conservation Area Mangrove Park - 13 min walk
  • Mangrove Forest - 3 min drive
  • Stadium Datu Adil - 4 min drive

Restaurants

  • ‪Waroeng Bamboe - ‬4 min walk
  • ‪Mpek mpek Sari Rasa - ‬10 min walk
  • ‪Pizza Hut - ‬5 min walk
  • ‪Kedai Kopi Aceh Abby - ‬4 min walk
  • ‪Ikan bakar TURI tarakan - ‬5 min walk

About this property

Swiss-Belhotel Tarakan

Hotel in the city centre
Free airport pick-up, dry cleaning/laundry services and a bar are just a few of the amenities provided at Swiss-Belhotel Tarakan. Treat yourself to a massage, a facial or a body treatment at Harumi Massage, the on-site spa. The on-site restaurant, The Swiss Cafe, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a ferry terminal shuttle and express check-out
  • Express check-in, tour/ticket information and meeting rooms
Room features
All 81 rooms offer comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 21-inch LED TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 6:00 AM to 9:00 AM on request
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 70,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 584000.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 140000 for adults and from IDR 70000 for children
  • Rollaway bed fee: IDR 584000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Hotel Tarakan
Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan Hotel

Frequently asked questions

Does Swiss-Belhotel Tarakan have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Swiss-Belhotel Tarakan?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Tarakan on 23 Feb 2025 start from NZ$98.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss-Belhotel Tarakan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Tarakan?

Self-parking is free at this property.

What time is check-in at Swiss-Belhotel Tarakan?

Check-in start time: 2 PM; check-in end time: 6:00 PM.

What time is check-out at Swiss-Belhotel Tarakan?

Checkout is at noon.

Does Swiss-Belhotel Tarakan provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs from 6:00 AM to 9:00 AM on request.

Where is Swiss-Belhotel Tarakan located?

Located in the heart of Tarakan, this spa hotel is within a 15-minute walk of Grand Tarakan Mall and Gusher Plaza. Mangrove Forest and Stadium Datu Adil are also within 3 miles (5 km).

Swiss-Belhotel Tarakan Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 35 reviews
Rating 8 - Good. 12 out of 35 reviews
Rating 6 - Okay. 15 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

This hotel was exceptional, a little dated however blending to its surrounds and with a beautiful pool it was the place to be and cool off. The room was large and had everything we could possibly image. Service was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

PANSOO

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

KEOUNG SOO

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

William

The hotel was fine for the area and OK for my one night BUT they shuttle to the airport started way too late, that to me was unheard of and if you wanted it earlier you had to pay a high price.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 13 nights in Jun 2019

6/10 Okay

Vincent, Sarawak

Nice hotel
The stay at the hotel was great, and the staffs were friendly and helpfull. The only downside was, booked 3 non smoking rooms (twin beds) months in advance, but was told only 1 twin rooms was available at check in. finally managed to get a twin room at the smoking level, which was less then ideal..
Stayed 1 night in Aug 2018

6/10 Okay

mag, tours

bon emplacement
Proche aéroport commerces restaurants État propre
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2018

8/10 Good

Kristen

First trip to Tarakan
Clean and comfortable rooms.
Stayed 1 night in Jun 2018

4/10 Poor

Suzanne

Disappointed
We had been looking forward to our stay and upon arrival wanting a cold beer and glass of wine only to be told no alcohol due to Ramadan. We are teachers in Malaysia and teach mostly Muslim pupils so aware of Ramadan. We purposely booked a European brand hotel to enjoy the services and on the website it shows a bar menu as well as spa services. So firstly to find outno alcohol and then that there would be no spa services either was disappointing as nothing stated this on the website or in emails.
Stayed 1 night in May 2018

4/10 Poor

Hajime

Liked: Cleanliness, property conditions & facilities, room comfort
お勧めしません！
ホテルの設備等が古くメンテナンスが行き届いていなかった。 ベットもマットレスが古く、スプリングが既にまともに動いておらず凹凸があり非常に不快な寝心地であった。部屋も暗い雰囲気で、3泊が限度であった。 値段的には、ジャカルタの4スター並みの値段であった。 次回出張時は、別のホテルに泊まる予定。
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Very good location & infrastructure. Nice hotel rooms. Friendly staff, but unfortunatly little english spoken. Restaurant can be very loud if they have a singer/band.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Business Hotel with affordable price
the hotel location is good but it is a bit difficult to get local food
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

This review was submitted before 2018 and has not been verified.

10/10 Excellent

PURWADI, Jakarta

Kepastian check in hotel
Pemesanan hotel melalui online memberikan kepastian akan keberhasilan check in sesuai dengan keinginan kita.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Staff & service
Overpriced
Understafffed, but friendly.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mark, Sabah, Malaysia.

Great Hotel in Tarakan
The hotel provides the best breakfast among others in Tarakan. But, the room rates are a bit over priced for Tarakan area. The reception / front office is short of people working. (Only one person.) Got to wait for a while for your turn to check in or any inquiry about the room's complaint.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Nice Hotel
Swiss-Belhotel Tarakan was a nice hotel, worth the price, clean and nice room compare with other hotel with same price, this hotel really offer 3-star services.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
위치가 좋습니다
타라칸 중심가 위치에 있어 이용이 편리하니 타라칸에있는 모든 호텔은 시설이 낙후 되어져 있음을 가만하면 스위스엔 호텔이 가장 좋음
This review was submitted before 2018 and has not been verified.

2/10 Terrible

장실장, 한국

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
공항과 가깝다는 점만 좋은것 같음.
4박 숙박하는 동안 3일간 인터넷이 안되어서 힘들었습니다.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

This review was submitted before 2018 and has not been verified.

6/10 Okay

World Traveller, Global

Liked: Staff & service
Faded Glory
Overpriced and underserved -- This may have once been a nice hotel, but these days it is merely coasting along on the fact that it is the only hotel of its' class in Tarakan. During my stay the WiFi did not work anywhere in the hotel except the lobby and the staff repeatedly made up different stories about the reason why or when it would be fixed. Carpets worn and stained, walls scuffed, tiles chipped, bathrooms mildewy, drapes faded and the entire hotel smelled of stale cigarette smoke. To add insult to injury, they charged an outrageous rate for a 1km ride to the ferry terminal -- more than 5x what a taxi would have cost. I would highly recommend saving your money and getting a budget hotel when you are staying in the area for less than a quarter of the price.
This review was submitted before 2018 and has not been verified.

6/10 Okay

mr. hansamu

Liked: Cleanliness, property conditions & facilities
Hotel terbaik, namun tak
Hotel terbaik di Tarakan.. Lokasi strategis dan makanannya enak... Kebersihan kamar sebaiknya lebih diperhatikan... Hal detil mengenai ketersediaan tissue toilet dan tissue meja agar lebih diperhatikan.